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  • Tiêu đềNgày phát hành
  • CI/AE Ticket handling guideline for passengers entering Taiwan from Palau 21 Thg1, 2022
     
    EligibilityFor passengers holding CI/AE valid tickets (Dynasty Flyer Program Award Ticket included) with confirmed bookings to/from Palau and travelling on/after JAN 22, 2022.
    Discounted tickets are not applicable. Group tickets please contact your agency.
    Issue DateOn/before JAN 21, 2022
    Application DateOn/before APR 30, 2022
    ChangeWithin the ticket validity, any changes shall conform to applicable ticket rules and any fare/tax differences including booking service charge incurred shall be paid by passengers.
    Reissue charge including over-counter charge shall be waived once.
    No Show FeeNo show fee shall be waived provided that passengers are denied boarding to their flights at airports due to suspected infection of pneumonia or respiratory syndrome.
    Chargeable seatChargeable seat shall be refunded without imposing any service charge provided that tickets are submitted for refund together.
    Pre-paid EBPre-paid excess baggage shall be refunded without imposing any service charge provided that tickets are submitted for refund together.
    Refunda. For totally unused tickets: Full refund shall be performed without imposing any refund charge/penalty.
    b. For partially used tickets: Refund charge shall be waived, and calculation of residual refund value shall be based on involuntary refund procedures.

    For the details please contact your travel agency or CI/AE branch office.
    　
    　
  • CI/AE flight operation for January to March 21 Thg1, 2022

    ※ For actual flights information please check flight status or Flight Operation Information online. Click here for ticket booking.

     
     

    【January】

    • To/From Taipei
      Area
      		Destination
      		Flight No.
      		Route
      		Operation Date in January
      North AmericaLos AngelesCI006TPE - LAX1 / 2 / 5 / 6 / 8 / 9 / 12 / 13 / 16 / 20 / 23 / 27 / 30
      CI007LAX - TPE2 / 3 / 6 / 7 / 9 / 10 / 13 / 14 / 17 / 21 / 24 / 28 / 31
      OntarioCI024TPE - ONT4 / 11 / 18 / 25
      CI023ONT - TPE5 / 12 / 19 / 26
      San FranciscoCI004TPE - SFO3 / 7 / 10 / 14 / 17 / 21 / 24 / 28 / 31
      CI003SFO - TPE2 / 5 / 9 / 12 / 16 / 19 / 23 / 26 / 30
      VancouverCI032TPE - YVR7 / 21
      CI031YVR - TPE2 / 9 / 23
      Southeast AsiaBangkokCI831TPE - BKK2 / 6 / 9 / 13 / 16 / 20 / 23 / 27 / 30
      CI832BKK - TPE2 / 6 / 9 / 13 / 16 / 20 / 23 / 27 / 30
      SingaporeCI753TPE - SIN2 / 9 / 16 / 23
      CI754SIN - TPE2 / 9 / 16 / 23
      PenangCI731TPE - PEN2 / 16
      CI732PEN - TPE2
      Kuala LumpurCI721TPE - KUL2 / 6 / 9 / 13 / 16 / 20 / 23 / 27 / 30
      CI722KUL - TPE2 / 6 / 9 / 13 / 16 / 20 / 23 / 27 / 30
      JakartaCI761TPE - CGK2 / 5 / 6 / 7 / 9 / 12 / 13 / 14 / 16 / 19 / 20 / 21 / 23 / 26 / 27 / 28 / 30
      CI762CGK - TPE2 / 5 / 6 / 7 / 9 / 12 / 13 / 14 / 16 / 19 / 20 / 21 / 23 / 26 / 27 / 30
      Ho Chi Minh CityCI781TPE - SGN13 / 20 / 27 / 30
      CI782SGN - TPE6 / 7 / 12 / 13 / 15 / 20
      HanoiCI791TPE - HAN13 / 16 / 23
      CI792HAN - TPE2 / 9 / 13 / 16 / 23
      ManilaCI701TPE - MNL5 / 7 / 12 / 14 / 19 / 21 / 26 / 28
      CI702MNL - TPE5 / 7 / 12 / 14 / 19 / 21 / 26 / 28
      CI703TPE - MNL4 / 11 / 18 / 25
      CI704MNL - TPE4 / 11 / 18 / 25
      Phnom PenhCI861TPE - PNH2 / 9 / 16 / 23
      CI862PNH - TPE2 / 9 / 16 / 23
      YangonCI7915TPE - RGN16
      CI7916RGN - TPE16
      PalauCI028TPE - ROR1 / 5 / 22 / 29
      CI027ROR - TPE1 / 5 / 22 / 29
      EuropeAmsterdamCI073TPE - AMS8 / 15 / 22
      CI074AMS - TPE9 / 16 / 23
      FrankfurtCI061TPE - FRA6 / 9 / 13 / 16 / 20 / 23 / 27
      CI062FRA - TPE8 / 11 / 15 / 18 / 22 / 25 / 29
      London
      		CI081TPE - LHR7 / 14 / 21 
      CI082LHR - TPE8 / 15 / 22 
      OceaniaSydneyCI055TPE - SYD2 / 9 / 16 / 23 
      CI052SYD - TPE3 / 10 / 17 / 24
      MelbourneCI057TPE - MEL4 / 11 / 18
      CI058MEL - TPE5 / 12 / 19
      BrisbaneCI053TPE - BNE6 / 13 / 20
      CI054BNE - TPE7 / 14 / 21
      AucklandCI059TPE - AKL12
      CI060AKL - TPE13
      Northeast AsiaTokyoCI100TPE - NRT4 / 7 / 11 / 14 / 18
      CI101NRT - TPE4 / 7 / 11 / 14 / 18
      OsakaCI152TPE - KIX8 / 15
      CI153KIX - TPE8 / 15
      FukuokaCI110TPE - FUK5 / 12
      CI111FUK - TPE5 / 12
      NagoyaCI154TPE - NGO12 / 19 / 26
      CI155NGO - TPE12 / 19 / 26
      SeoulCI2161ICN - TPE6 / 13 / 20 / 27
      Mainland ChinaBeijingCI511TPE - PEK3 / 10 / 14 / 21
      CI512PEK - TPE3 / 10 / 14 / 21
      ShanghaiCI502PVG - TPE7 / 8 / 14 / 15 / 16 / 21 / 23
      CI201TSA - PVG (SHA)1 / 2 / 5 / 8 / 9 / 12 / 15 / 16/ 19
      CI202PVG (SHA) - TSA1 / 2 / 3 / 4 / 5 / 6 / 8 / 9 / 10 / 11 / 12 / 13 / 15 / 16 / 17 / 19
      XiamenAE991TPE - XMN1 / 3 / 8 / 10 / 15
      AE992XMN - TPE1 / 3 / 8 / 10 / 11 / 12 / 13 / 14 / 15 / 16
      ChengduCI551TPE - CTU 9 / 11 / 16
      CI552CTU - TPE4 / 9 / 11 / 16
      Hong KongCI909TPE - HKG2 / 5 / 7 / 9 / 10 / 12 / 14 / 15 / 16 / 19 / 23
      CI910HKG - TPE2 / 5 / 7 / 9 / 10 / 12 / 14 / 15 / 16 / 19 / 23

      * Please be advised CI201/CI202 flight departure before 26MAR. 2022 will be to/from Shanghai Pudong International Airport. Please check the flight status from our website, download China Airlines App, or register for SMS notification to receive the latest updates, thanks for your understanding and cooperation.

    • To/From Kaohsiung
      Area
      		Destination
      		Flight No.
      		Route
      		Operation Date in January
      Mainland ChinaShanghaiCI581KHH - PVG1 / 8/ 15/ 22
      CI582PVG - KHH1 / 4 / 8 / 11 / 15 / 18 / 22
      XiamenAE967KHH - XMN6 / 13
      AE968XMN - KHH6 / 10 / 13 / 15
    　
    　
    　

    【February】

    • To/From Taipei
      Area
      		Destination
      		Flight No.
      		Route
      		Operation Date in February
      North AmericaLos AngelesCI006TPE - LAX3 / 6 / 10 / 13 / 16 / 17 / 20 / 23 / 24 / 27
      CI007LAX - TPE4 / 7 / 11 / 14 / 17 / 18 / 21 / 24 / 25 / 28
      OntarioCI024TPE - ONT1 / 8 / 15 / 22
      CI023ONT - TPE2 / 9 / 16 / 23
      San FranciscoCI004TPE - SFO4 / 7 / 11 / 14 / 18 / 21 / 25 / 28
      CI003SFO - TPE2 / 6 / 9 / 13 / 16 / 20 / 23 / 27
      VancouverCI032TPE - YVR4 / 18
      CI031YVR - TPE6 / 20
      Southeast AsiaBangkokCI831TPE - BKK3 / 6 / 10 / 13 / 17 / 20 / 24 / 27
      CI832BKK - TPE3 / 6 / 10 / 13 / 17 / 20 / 24 / 27
      SingaporeCI753TPE - SIN6 / 13 / 20 / 27
      CI754SIN - TPE6 / 13 / 20 / 27
      PenangCI731TPE - PEN13 / 27
      CI732PEN - TPE13 / 27
      Kuala LumpurCI721TPE - KUL3 / 6 / 10 / 13 / 17 / 20 / 24 / 27
      CI722KUL - TPE3 / 6 / 10 / 13 / 17 / 20 / 24 / 27
      JakartaCI761TPE - CGK2~4 / 6~28
      CI762CGK - TPE2~4 / 6~28
      Ho Chi Minh CityCI781TPE - SGN3 / 10 / 17 / 24
      CI782SGN - TPE3 / 10 / 17 / 24
      CI784SGN - TPE7
      HanoiCI791TPE - HAN6 / 13 / 20 / 27
      CI792HAN - TPE6 / 13 / 20 / 27
      ManilaCI701TPE - MNL2 / 4 / 9 / 11 / 16 / 18 / 23 / 25
      CI702MNL - TPE2 / 4 / 9 / 11 / 16 / 18 / 23 / 25
      CI703TPE - MNL1 / 8 / 15 / 22
      CI704MNL - TPE1 / 8 / 15 / 22
      Phnom PenhCI861TPE - PNH6 / 13 / 20 / 27
      CI862PNH - TPE6 / 13 / 20 / 27
      YangonCI7915TPE - RGN27
      CI7916RGN - TPE27
      PalauCI028TPE - ROR2 / 5 / 23 / 26
      CI027ROR - TPE2 / 5 / 23 / 26
      EuropeAmsterdamCI073TPE - AMS5 / 12 / 19 / 26
      CI074AMS - TPE6 / 13 / 20 / 27
      FrankfurtCI061TPE - FRA6 / 10 / 13 / 17 / 20 / 24 / 27
      CI062FRA - TPE8 / 12 / 15 / 19 / 22 / 26
      London
      		CI081TPE - LHR4 / 11 / 18
      CI082LHR - TPE5 / 12 / 19
      OceaniaSydneyCI055TPE - SYD6 / 13 / 20 / 27
      CI052SYD - TPE7 / 14 / 21 / 28
      MelbourneCI057TPE - MEL1 / 8 / 15 / 22
      CI058MEL - TPE2 / 9 / 16 / 23
      BrisbaneCI053TPE - BNE3 / 10 / 17 / 24
      CI054BNE - TPE4 / 11 / 18 / 25
      AucklandCI059TPE - AKL16
      CI060AKL - TPE17
      Northeast AsiaTokyoCI100TPE - NRT8 / 11 / 15 / 18 / 22 / 25
      CI101NRT - TPE8 / 11 / 15 / 18 / 22 / 25
      OsakaCI152TPE - KIX12 / 19 / 26
      CI153KIX - TPE12 / 19 / 26
      FukuokaCI110TPE - FUK9 / 16 / 23
      CI111FUK - TPE9 / 16 / 23
      NagoyaCI154TPE - NGO9 / 16 / 23
      CI155NGO - TPE9 / 16 / 23
      SeoulCI2160TPE - ICN10 / 17 / 24
      CI2161ICN - TPE10 / 17 / 24
      Mainland ChinaBeijingCI511TPE - PEK7 / 14 / 21 / 28
      CI512PEK - TPE7 / 14 / 21 / 28
      ShanghaiCI503TPE - PVG4 / 5 / 6 / 7 / 8 / 9 / 10 / 11 / 12 / 13 / 14 / 15 / 16 / 17 / 18 / 19 / 20 / 25 / 27
      CI504PVG - TPE4 / 11 / 18 / 25 / 27
      CI201TSA - PVG (SHA)5 / 6 / 7 / 8 / 9 / 10 / 12 / 13 / 14 / 15 / 16 / 17 / 19 / 20 / 21 / 22 / 23 / 24 / 26 / 28
      CI202PVG (SHA) - TSA5 / 6 / 7 / 8 / 9 / 10 / 12 / 13 / 14 / 15 / 16 / 17 / 19 / 20 / 21 / 22 / 23 / 24 / 26 / 28
      XiamenAE991TPE - XMN5 / 7 / 12 / 14 / 19 / 21 / 26 / 28
      AE992XMN - TPE5 / 12 / 19 / 21 / 26 / 28
      ChengduCI551TPE - CTU8 / 15 / 22
      CI552CTU - TPE8 / 15 / 22
      Hong KongCI909TPE - HKG16 / 20 / 23 / 27
      CI910HKG - TPE16 / 20 / 23 / 27

      * Please be advised CI201/CI202 flight departure before 26MAR. 2022 will be to/from Shanghai Pudong International Airport. Please check the flight status from our website, download China Airlines App, or register for SMS notification to receive the latest updates, thanks for your understanding and cooperation.

    • To/From Kaohsiung
      Area
      		Destination
      		Flight No.
      		Route
      		Operation Date in February
      Mainland ChinaShanghaiCI581KHH - PVG5 / 8 / 12 / 15 / 19 / 22 / 26
      CI582PVG - KHH5 / 8 / 12 / 15 / 19 / 22 / 26
      XiamenAE967KHH - XMN10 / 17 / 24
      AE968XMN - KHH10 / 17 / 24
    　
    　

    【March (1Mar ~ 26Mar)】

    • To/From Taipei
      Area
      		Destination
      		Flight No.
      		Route
      		Operation Date in March (1Mar ~ 26Mar)
      North AmericaLos AngelesCI006TPE - LAX2 / 3 / 6 / 9 / 10 / 13 / 16 / 17 / 20 / 23 / 24
      CI007LAX - TPE3 / 4 / 7 / 10 / 11 / 14 / 17 / 18 / 21 / 24 / 25
      OntarioCI024TPE - ONT1 / 8 / 15 / 22
      CI023ONT - TPE2 / 9 / 16 / 23
      San FranciscoCI004TPE - SFO4 / 7 / 11 / 14 / 18 / 21 / 25
      CI003SFO - TPE2 / 6 / 9 / 13 / 16 / 20 / 23
      VancouverCI032TPE - YVR4 / 18
      CI031YVR - TPE6 / 20
      Southeast AsiaBangkokCI831TPE - BKK3 / 6 / 10 / 13 / 17 / 20 / 24
      CI832BKK - TPE3 / 6 / 10 / 13 / 17 / 20 / 24
      SingaporeCI753TPE - SIN6 / 13 / 20
      CI754SIN - TPE6 / 13 / 20
      PenangCI731TPE - PEN13
      CI732PEN - TPE13
      Kuala LumpurCI721TPE - KUL3 / 6 / 10 / 13 / 17 / 20 / 24
      CI722KUL - TPE3 / 6 / 10 / 13 / 17 / 20 / 24
      JakartaCI761TPE - CGKDaily
      CI762CGK - TPEDaily
      Ho Chi Minh CityCI781TPE - SGN3 / 10 / 17 / 24
      CI782SGN - TPE3 / 10 / 17 / 24
      HanoiCI791TPE - HAN6 / 13 / 20
      CI792HAN - TPE6 / 13 / 20
      ManilaCI701TPE - MNL2 / 4 / 9 / 11 / 16 / 18 / 23 / 25
      CI702MNL - TPE2 / 4 / 9 / 11 / 16 / 18 / 23 / 25
      CI703TPE - MNL1 / 8 / 15 / 22
      CI704MNL - TPE1 / 8 / 15 / 22
      Phnom PenhCI861TPE - PNH6 / 13 / 20
      CI862PNH - TPE6 / 13 / 20
      YangonCI7915TPE - RGN20
      CI7916RGN - TPE20
      PalauCI028TPE - ROR2 / 5 / 26 / 30
      CI027ROR - TPE2 / 5 / 26 / 30
      EuropeAmsterdamCI073TPE - AMS5 / 12 / 19 / 26
      CI074AMS - TPE6 / 13 / 20
      FrankfurtCI061TPE - FRA3 / 6 / 10 / 13 / 17 / 20 / 24
      CI062FRA - TPE1 / 5 / 8 / 12 / 15 / 19 / 22 / 26
      London
      		CI081TPE - LHR4 / 11 / 18 / 25
      CI082LHR - TPE5 / 12 / 19 / 26
      OceaniaSydneyCI055TPE - SYD6 / 13 / 20
      CI052SYD - TPE7 / 14 / 21
      MelbourneCI057TPE - MEL1 / 8 / 15 / 22
      CI058MEL - TPE2 / 9 / 16 / 23
      BrisbaneCI053TPE - BNE3 / 10 / 17 / 24
      CI054BNE - TPE4 / 11 / 18 / 25
      AucklandCI059TPE - AKL16
      CI060AKL - TPE17
      Northeast AsiaTokyoCI100TPE - NRT1 / 4 / 8 / 11 / 15 / 18 / 22 / 25
      CI101NRT - TPE1 / 4 / 8 / 11 / 15 / 18 / 22 / 25
      OsakaCI152TPE - KIX5 / 12 / 19 / 26
      CI153KIX - TPE5 / 12 / 19 / 26
      FukuokaCI110TPE - FUK2 / 9 / 16 / 23
      CI111FUK - TPE2 / 9 / 16 / 23
      NagoyaCI154TPE - NGO2 / 9 / 16 / 23
      CI155NGO - TPE2 / 9 / 16 / 23
      SeoulCI160TPE - ICN3 / 10 / 17 / 24
      CI161ICN - TPE3 / 10 / 17 / 24
      Mainland ChinaBeijingCI511TPE - PEK7 / 14 / 21
      CI512PEK - TPE7 / 14 / 21
      ShanghaiCI503TPE - PVG4 / 6 / 11 / 13 / 18 / 20 / 25
      CI504PVG - TPE4 / 6 / 11 / 13 / 18 / 20 / 25
      CI201TSA - PVG (SHA)1 / 2 / 3 / 5 / 7 / 8 / 9 / 10 / 12 / 14 / 15 / 16 / 17 / 19 / 21 / 22 / 23 / 24 / 26
      CI202PVG (SHA) - TSA1 / 2 / 3 / 5 / 7 / 8 / 9 / 10 / 12 / 14 / 15 / 16 / 17 / 19 / 21 / 22 / 23 / 24 / 26
      XiamenAE991TPE - XMN5 / 7 / 12 / 14 / 19 / 21 / 26
      AE992XMN - TPE5 / 7 / 12 / 14 / 19 / 21 / 26
      ChengduCI551TPE - CTU1 / 8 / 15 / 22
      CI552CTU - TPE1 / 8 / 15 / 22
      Hong KongCI909TPE - HKG2 / 4 / 6 / 9 / 11 / 13 / 16 / 18 / 20 / 23 / 25
      CI910HKG - TPE2 / 4 / 6 / 9 / 11 / 13 / 16 / 18 / 20 / 23 / 25

      * Please be advised CI201/CI202 flight departure before 26MAR. 2022 will be to/from Shanghai Pudong International Airport. Please check the flight status from our website, download China Airlines App, or register for SMS notification to receive the latest updates, thanks for your understanding and cooperation.

    • To/From Kaohsiung
      Area
      		Destination
      		Flight No.
      		Route
      		Operation Date in March (1Mar ~ 26Mar)
      Mainland ChinaShanghaiCI581KHH - PVG1 / 5 / 8 / 12 / 15 / 19 / 22 / 26
      CI582PVG - KHH1 / 5 / 8 / 12 / 15 / 19 / 22 / 26
      XiamenAE967KHH - XMN3 / 10 / 17 / 24
      AE968XMN - KHH3 / 10 / 17 / 24
    　
    　
  • Flights to/from the U.S. may change schedule due to U.S. 5G deployment 19 Thg1, 2022
    With the deployment of 5G service in the U.S. on Jan 19, the U.S. Federal Aviation Administration (FAA) has informed Airlines that it may interfere with the equipment of some Aircraft. Before the issue has been settled, China Airlines flights to/from the U.S. may be affected. Please check flights status from our website, download China Airlines App, or register for SMS notification to receive the latest updates. Thanks for your understanding and cooperation.
    　
    　
  • CI/AE Ticket handling Guideline for flight cancellation/delay/advance during COVID-19 11 Thg1, 2022
     
    EligibilityPassengers holding CI/AE valid tickets (Change regulations d/e are not applicable to Dynasty Flyer Program Award Ticket).
    Application DateMust file applications on/before 30APR22.
    Changea. Within ticket validity, the fare/tax/booking service charge differences and reissue charge, including over-counter charge, shall be waived once provided that booking class/Carrier/Routing (City) remains unchanged. Flights operated by CI/AE shall not be rebooked to codeshare flights or other airlines flights.
        Ticket issued on CI website please contact the branch office or Call Center to change the booking.
    b. Within ticket validity,
    • Tickets to/from Mainland China can be changed to any CI/AE operating flight to/from Mainland China or Hong Kong, with booking class shown on the ticket remains unchanged. (This interchangeable handling does not apply to to/from Beijing/Shanghai/Xiamen/Chengdu. However, Kaohsiung to/from Shanghai/Xiamen are interchangeable.)
    • Tickets to/from Europe can be changed to any CI/AE operating flight to/from Europe excluding to/from London,UK with booking class shown on the ticket remains unchanged.
    • Tickets to/from Australia/New Zealand can be changed to any CI/AE operating flight to/from Australia/New Zealand flights operated by CI/AE with booking class shown on the ticket remains unchanged.
    Any fare/tax/booking service charge differences and reissue charge, including the over-counter charge incurred, shall be waived once. 
    c. Within ticket validity, different points in the same country are interchangeable provided with the booking class shown on the ticket remains unchanged, and flights are operated by CI/AE. (For Mainland China routes, please refer to Change item b.) 
    Any fare/tax/booking service charge differences and reissue charge, including over-counter charge incurred, shall be waived once.
    d. Within ticket validity , CI flights to/from Oceania/Europe/North America, including itineraries with connecting interline sectors, could be rerouted, including the change of applicable carriers or transfer point and the long-haul sector shall be CI flight provided that booking class of CI long-haul flights and the destination(city) remain unchanged. Any fare/tax/booking service charge differences and reissue charge, including over-counter charge, shall be waived once(the above regulation is not applicable to Dynasty Flyer Program Award Ticket).
    Ex.1. TPE-CI-BNE could be rerouted to TPE-CI-SYD-Other Airlines-BNE
    Ex.2.TPE-CI-FRA-GVA could be rerouted to TPE-CI-AMS-Other Airlines-GVA
    e. CI flights to/from New York excluding itineraries with connecting interline sector: Within ticket validity, CI long haul sector could also be rebooked to Other Airlines. Any fare/tax/booking Service Charge differences and reissue charge, including over-counter charge, shall be waived once(the above regulation is not applicable to Dynasty Flyer Program Award Ticket).
    Ex.1 TPE-CI-NYC could be rerouted to TPE-Other Airlines-NYC
    f. Within ticket validity, if the above items a/b/c/d/e are not applicable, the difference of fare/tax caused by the change of the booking class/itinerary (the booking service charge is waived) should be paid by the passenger. The booking service charge difference and reissue charge, including the over-counter charge, shall be waived once. 
    Refunda. For totally unused tickets: Full refund can be performed without imposing any refund charge/penalty.
    b. For partially used tickets: Refund charge can be waived.
    c. Chargeable seats and Prepaid excess baggage can be fully refunded.
    d. Original tickets issued via the CI website, call centers, and the branch offices can apply for a refund via CI Website.
    Group / Discount TicketsDiscount tickets do not apply to the principles above. For group tickets, please contact your travel agency.
    No Show FeeNo show fee shall be waived provided that passengers are denied boarding their flights at airports due to suspected infection of pneumonia or respiratory syndrome.

    For the details please contact your travel agency or CI/AE branch office.
    　
    　
  • Ticketing handling guideline for passengers who are not entitled to enter/transit Taiwan due to the government border control measures 17 Thg12, 2021
    1. Eligibility: Passengers holding CI/AE valid tickets which meet the below criteria 
      a. issued on/before 17MAY2021 with confirmed travel date between 19MAY2021 and 18JUN2021
      b. issued on/before 11JUN2021 with confirmed travel date between 19JUN2021 and 28JUN2021 
      c. issued on/before 23JUN2021 with confirmed travel date between 29JUN2021 and 12JUL2021 
      d. issued on/before 08JUL2021 with confirmed travel date between 13JUL2021 and 26JUL2021
      e. issued on/before 23JUL2021 with confirmed travel date between 27JUL21 and 09AUG21
      f.  issued on/before 06AUG2021 with confirmed travel date between 10AUG2021 and 31AUG2021
      g. issued on/before 24AUG2021 with confirmed travel date between 01SEP2021 and 31DEC2021
      h. issued on/before 17DEC2021 with confirmed travel date between 01JAN2022 and 28FEB2022
      are not entitled to enter/transit Taiwan due to the government border control measures.

    2. Rebooking/Reissue/Reroute:
      a. The ticket can be changed to other CI/AE flights within ticket validity. Any fare/tax differences including booking service charge incurred shall be paid by the passenger. Reissue charge including over-counter charge shall be waived once.
      b. Tickets issued on The CI website please contact China Airlines branch office or Call Center to change bookings.

    3. Refund:
      a. Full refund for unused tickets without imposing any refund service charge or penalty.
      b. Payments of chargeable seats, pre-paid excess baggage can be fully refunded that tickets are submitted for refund together. Please contact China Airlines branch offices for a refund request.

    4. Not applicable:
      a. Passengers holding other airline tickets shall comply with other airline ticket rules.
      b. Discount tickets are not applicable to the principles. Group tickets please contact your agency.

    For the details please contact your travel agency or CI/AE branch office.
    　
    　
  • As of travels on/after 15DEC2021, the Excess Baggage/Pet transporting rates of CI/AE operating flight will be adjusted and a discount will be applied on the Prepaid Excess Baggage rates. 10 Thg12, 2021

    1. Newly adjusted Excess Baggage Rates are as follows:
      Currency - USDWeight System (per kg)Piece System (per piece)
      Weight System (per kg)BetweenZone 1Zone 2Zone 3Zone 4Zone 5Zone 6Zone 7
      Zone 18153045150180210
      Zone 215253545180 (B)200 (C)240
      Zone 3303535 (A)45190210250
      Zone 445454530200220250
      Piece System (per piece)Zone 5150180 (B)190200---
      Zone 6180200 (C)210220---
      Zone 7210240250250---

      Zone 1 : Taiwan / South Korea / Palau / Guam / Hong Kong / China / Philippines
      Zone 2 : Japan / Thailand / Malaysia / Singapore / Indonesia / Vietnam / Cambodia / Myanmar
      Zone 3 : Australia / New Zealand / India
      Zone 4 : Europe / Middle East / Africa
      Zone 5 : Los Angeles / Ontario / San Francisco / Vancouver / Hawaii
      Zone 6 : North America excluding Zone 5
      Zone 7 : Central & South America
      Remarks
      A. Between Australia and New Zealand shall charge USD 8/per KG
      B. Between Myanmar and Zone 5 (Los Angeles / Ontario / San Francisco / Vancouver / Hawaii) shall charge USD 190/per piece
      C. Between Myanmar and Zone 6 (North America excluding Zone 5) shall charge USD 210/per piece


    2. Pet transporting rates will be adjusted to fixed amount and the following rates are for the weight under 32KG, including the weight of both the pet(s) and the container :
      32kg < Weight  ≦ 45kg : Twice the fixed rate should be applied
      Weight > 45kg : Triple the fixed rate should be applied
      BetweenZone 1Zone 2Zone 3Zone 4Zone 5Zone 6Zone 7
      Zone 1120220320420300360420
      Zone 2220320380420360 (A)400 (B)480
      Zone 3320380380420380420500
      Zone 4420420420320400440500
      Zone 5300360 (A)380400---
      Zone 6360400 (B)420440---
      Zone 7420480500500---

      Zone 1 : Taiwan / South Korea / Palau / Guam / Hong Kong / China / Philippines
      Zone 2 : Japan / Thailand / Malaysia / Singapore / Indonesia / Vietnam / Cambodia / Myanmar
      Zone 3 : Australia / New Zealand / India
      Zone 4 : Europe / Middle East / Africa
      Zone 5 : Los Angeles / Ontario / San Francisco / Vancouver / Hawaii
      Zone 6 : North America excluding Zone 5
      Zone 7 : Central & South America
      Remarks
      A. Between Myanmar and Zone 5 (Los Angeles / Ontario / San Francisco / Vancouver / Hawaii) shall charge USD 380/per piece
      B. Between Myanmar and Zone 6 (North America excluding Zone 5) shall charge USD 420/per piece


    3. A discount of 10% off will be applied on the Prepaid Excess Baggage rates.
    　
    　
  • China Airlines Introduces Electronic Health Declaration 30 Thg11, 2021
    To ensure passengers' health, all passengers are required to submit the Health Declaration during check-in when taking CI/AE operated flights. China Airlines introduces an electronic Health Declaration on online check-in (CI Web/APP) to save passengers' waiting time and to reduce the chance of person-to-person contact at the airport counters. For more detail, please kindly refer to China Airlines Electronic Health Declaration page.
    　
    　
  • 738 Fantasy Sky Wireless Entertainment System 30 Thg11, 2021
    For 737-800, at flight altitudes above 10,000 ft, passengers may use personal electronic devices to connect to "Fantasy Sky" platform and enjoy in-flight entertainment including movies, TV programs, music and flight information.

    • Please bring your own electronic device with earphones and ensure they are sufficiently charged.
    • For safety reasons, passengers should follow Electronic Devices Regulation.
    • This service mainly supports up-to-date Android (Chrome) or iOS (Safari).
    • This service is not available on B-18655 and B-18656 aircraft.
     
    Fantasy Sky Wireless Entertainment System Instruction Video
     
     
    FAQ

    1. How does the platform work?
      This service allows passengers to use their personal electronic devices to enjoy on-demand entertainment programs when the plane is flying over 10,000 feet. Passengers need to turn on flight mode and Wi-Fi to connect to the server on-board. Please note that the personal electronic device is connected to an intranet environment which does not allow access to the Internet.

    2. What can I do if the platform does not work?
      • When using a mobile device or tablet, it requires the device OS (Android or iOS) to be updated to the latest version.
      • Please access the platform using one of the following browsers in the latest version: Google Chrome or Safari for better user experience.
      • If you use iOS, please select Safari as the browser.
      • If you tried the previous steps and still encountered problems, please log out and log in again.

    3. Why can't I watch a video on my device?
      Some videos are protected by Digital Rights Management (DRM) technology, which may prevent you from watching certain videos. In this case, you can still enjoy other entertainment programs (TV shows, magazines, music and much more). To avoid this situation, we recommend you update your operating system and browser on your device.
    　
    　
  • China Airlines flights to/from London are suspended 16NOV-30NOV21 continually 23 Thg11, 2021
    Considering the epidemic situation and prevention policy in Taiwan, flights to/from London are suspended 16NOV-30NOV21 continually.
     
    Please check flight status on "Novel Coronavirus Service Information" on the CI website, download China Airlines App, or register for SMS notification to receive the latest updates. 
    Thanks for your understanding and cooperation. 
  • China Airlines Taoyuan International Airport VIP lounges will resume catering service from October 21, 2021, According to precaution regulations of the government and the airport authorities, The meal service and number of seats will be adjusted accordingly. 20 Thg10, 2021
    China Airlines Taoyuan International Airport VIP lounges will resume catering service from October 21, 2021, According to precaution regulations of the government and the airport authorities, The meal service and number of seats will be adjusted accordingly.