旅行情報

1. Application:
   Passengers holding CI/AE valid tickets(excluding GIT and all discount tickets) with confirmed booking on/after 01Mar2020. 
2. Reissue/Reroute:
   FIT passengers please contact with China Airlines' branch offices or customer service hotline, GIT passenger please contact with the original travel agency. 
3. Refund:
   Refund service charge can be waived and the EMD of Chargeable Seat can get full refund. Tickets issued via CI website can be refunded online and other tickets please contact with branch offices. 
4. Other airline tickets with confirmed booking on affected AE sectors must be complied with other airlines' ticket rules.

1. Eligibility 

   Passengers who are holding CI/AE valid tickets with confirmed bookings on CI/AE to/from Japan/Korea must file applications on/before 28OCT19. 

2. Rebooking/Reissue/Reroute 

   (a)Rebooking/Reissue/Route to other CI/AE operated flights with the same Fare Basis/Carrier/Ticketed point including airport shown on ticket and within ticket validity shall be revalidated or reissued once without service charge. 

   (b)Any Fare/Tax difference incurred by this change shall be paid by passengers. 

   (c)For tickets issued via CI website from 02Oct19, passengers can change booking online. Other tickets please contact original issuing offices for rebooking and reissue. (d)No show fee shall be waived only once. 

3. Refund Refund service charge will be waived and payment of chargeable seats can be full refund. Tickets issued via CI website can be refunded online. Other tickets please contact the original issuing offices. 
4. All applications must file on/before 28Oct19.
5. Group and discount tickets are not applicable to the guidelines above. 
6. Other airlines tickets with confirmed booking on CI/AE operated flights must follow the guidelines of ticket issuing airlines.

1. Eligibility
   Passengers who are holding CI/AE valid tickets with confirmed bookings on CI/AE operated flights to/from Taiwan issued on/before 29SEP19 and must file applications on/before 13OCT19.
   
   
2. Rebooking/Reissue/Reroute
   (a)Rebooking/Reissue/Route to other CI/AE operated flights with the same Fare Basis/Carrier/Ticketed point including airport shown on ticket and within ticket validity shall be revalidated or reissued once without service charge.
   (b)Any Fare/Tax difference incurred by this change shall be paid by passengers.
   (c)For tickets issued via CI website, passengers can change booking online. Other tickets please contact original issuing offices for rebooking and reissue.
   
   
3. Refund
   Refund service charge will be waived. Tickets issued via CI website can be refunded online. Other tickets please contact the original issuing offices.
   
   
4. Group and discount tickets are not applicable to the guidelines above. 
   
   
5. Other airlines tickets with confirmed booking on CI/AE operated flights must follow the guidelines of ticket issuing airlines.
   　
   　

1. Eligibility
   Passengers who are holding CI/AE valid tickets with confirmed bookings on CI/AE operated flights to/from Japan/Korea issued before 20SEP19 and must file applications on/before 04OCT19. 
   
   
2. Rebooking/Reissue/Reroute
   (a)Rebooking/Reissue/Route to other CI/AE operated flights with the same Fare Basis/Carrier/Ticketed point including airport shown on ticket and within ticket validity shall be revalidated or reissued once without service charge.
   (b)Any Fare/Tax difference incurred by this change shall be paid by passengers.
   (c)For tickets issued via CI website, passengers can change booking online. Other tickets please contact original issuing offices for rebooking and reissue. 
   
   
3. Refund
   Refund service charge will be waived. Tickets issued via CI website can be refunded online. Other tickets please contact the original issuing offices. 
   
   
4. Group and discount tickets are not applicable to the guidelines above. 
   
   
5. Other airlines tickets with confirmed booking on CI/AE operated flights must follow the guidelines of ticket issuing airlines.
   　
   　

改修工事の為2019年10月1日(火)-2020年3月31日(火)の期間中、チェックインカウンターが以下の通り変更となります。

変更前：Hカウンター 

変更後：Jカウンター 

チャイナ エアライン・マンダリン航空全便が対象となりますので、ご留意のほど宜しくお願い申し上げます。

1. Applicable 
   (A)Passengers holding CI/AE valid tickets with confirmed bookings with flights to/from/via Hong Kong affected on 01Sep19 to 02Sep19.
   (b)Application must be filed on/before 16SEP19 and travel must be completed on/before 30SEP19.
2. Not Applicable
   Passengers holding other airlines' tickets with CI sectors shall comply with other airlines' ticket rule.
3. Rebooking/Reissue
   Rebooking/Reissue service charge shall be waived only once.
   (a)Rebooking to other CI/AE operated flights with the same booking class, fare condition, Airport and within validity shall be revalidated only once. In case of reissue, passengers shall pay Fare/Tax difference, if any, incurred in this change.
   (b)Reroute to other flights shall be accepted and passengers shall pay Fare/Tax difference, if any, incurred in this change.
   (c)Please contact our branch office to avoid Reissue/Rebook service charge.
4. Refund
   Refund charge shall be waived.

For safety reason, electronic devices being recalled by the manufacturer for safety reasons of lithium batteries are forbidden for transport. During the flight, please keep constant alert for your electronic devices, and inform cabin crew of any irregularity. 

Apple has recently announced a recall of models with Retina display sold between September 2015 and February 2017. Please visit Apple’s MacBook Pro Battery Recall Program page to get more information on whether your product is affected, as well as on the available battery replacement options.