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旅行情報

  • タイトル発表日
  • 一部の路線ではAE塗装機を運営する 2025年 05月 09日
    2025年5月28日から、高雄-シンガポール線（CI757/CI758）、高雄-マニラ線（CI711/CI712）、また一部の高雄-バンコク線（CI839/CI840）の往復路線はマンダリン航空ロゴの塗装機が使用されます。
    　
    　
  • Handling Guidelines for to/from Europe tickets caused by Conflict between India and Pakistan 2025年 05月 07日
     
    ApplicationCI/AE flights cancellation/irregularity time over 2 hours to/from Europe caused by Conflict Between India and Pakistan
    EligibilityPassengers holding CI/AE valid tickets with confirmed bookings to/from Europe on/after 06May (Change regulations are applicable to Dynasty Flyer Program Award Ticket)
    Changea. Within ticket validity, the fare/tax/booking service charge differences and reissue charge, including reissue service charge, shall be waived once provided that Booking class/Carrier/Routing (City) remains unchanged. Flights operated by CI/AE shall not be rebooked to codeshare flights or other airlines flights. Ticket issued on CI website please contact the branch office or Call Center to change the booking.
    b. Within ticket validity, if the above item is not applicable, the difference of fare/tax caused by the change of the booking class/itinerary should be paid by the passenger. The booking service charge difference and reissue charge, including the reissue service charge, shall be waived once.
    Refunda. For totally unused tickets: Full refund can be performed without imposing any refund charge/penalty.
    b. For partially used tickets: Refund charge can be waived.
    c. Chargeable seats and Pre-paid excess baggage can be fully refunded.
    d. Original tickets issued via the CI website, call centers, and the branch offices can apply for a refund via CI Website.
    Group / Free/ Reduced fare TicketsFree and Reduced fare tickets do not apply to the principles above, e.g. ID/AD/DM...etc. For group tickets, please contact your travel agency.

    For the details please contact your travel agency or CI/AE branch office.
    　
    　
  • Notice for Passengers Travelling to/from Europe 2025年 05月 07日

    China Airlines has activated the relevant protocols in response to the force majeure /extraordinary circumstance caused by the Indo-Pakistani conflict. To ensure the safety of all travelers, crew members, and aircraft within the area affected by this international situation, the following flight changes have been made after an expert assessment:

    Flights CI61 (Taoyuan - Frankfurt) and CI73 (Taoyuan - Amsterdam) on May 6 were diverted to Bangkok where they received a change of crew and refueled before returning to Taipei. These flights will continue onto their original destination once a new route is planned to avoid the affected region. Flights CI67 (Taoyuan - Prague) and CI75 (Taoyuan - Rome) on May 6 have been canceled. Flight CI82 (London - Taoyuan) on May 6 was diverted to Prague where it received a change of crew and refueled before returning to Taoyuan. Flight CI81 (Taoyuan - London) on May 7 has been canceled.

    China Airlines is continuing to monitor the situation and adjusting flight schedules as necessary. For the latest flight changes, please visit the China Airlines website, use the CAL mobile app, or register for SMS notification. We thank all travelers for their patience and understanding.

  • Adjustments to the charge regulations for Unaccompanied Minors 2025年 05月 05日
    Adjustments to the charge regulations for Unaccompanied Minors (UM) on CI/AE international sectors will take effect for tickets issued on or after May 8, 2025, as follows:
    1. Applicable Fares :
      ● Excluding RBD L, Unaccompanied Minors must purchase an adult ticket and also apply to mileage upgrade with confirm booking (RBD-I/P) and award ticket (RBD-O/Z/X).
      ● ID/AD/GE/RG/DM/CG discount ticket types are not applicable.
      ● The same rule applies when minors travel with an adult in a different cabin.
    2. Changes/Cancellation Charge: Processed according to the relevant ticket regulations.
  • Please Check Entry Regulations Regarding Carried Items Before Travel 2025年 04月 30日
    China Airlines kindly reminds passengers that some commonly used medications, food products, or health supplements may be restricted or require declaration upon entry, depending on the destination. To ensure a smooth journey, we recommend reviewing the customs and entry regulations of your destination before departure.
  • 再発券手数料の変更 2025年 04月 21日
    1. 旅行代理店が発券した航空券をお持ちのお客様が旅程の変更を希望される場合は、航空券の発券元の旅行代理店にご連絡のうえ、再発券をご依頼ください。
    2. 2025年4月23日以降、旅行代理店が発券した航空券をお持ちのお客様が当社の発券カウンター、カスタマーサービス、空港で再発券を希望される場合、元の航空券の変更手数料と運賃/税金の差額に加え、航空券1枚につきTWD2,000またはUSD60相当額の再発券手数料を申し受けます。（手数料の割引き、返金はいたしません）。
    3. この手数料が空港カウンターで発生することのないよう、ご出発の前にお手持ちの航空券と確定済みのご予約が一致していることを確認いただくことをお勧めします。
  • China Airlines’ Commitment: Aviation Safety as our top priority and Respectful workplace for employee 2025年 04月 16日
    China Airlines (CAL) is committed to providing a punctual and safe flying experience with a spirit of dedication. The flight schedule or type of aircraft may be, however, subject to change due to unforeseen and uncontrollable force majeure factors such as aircraft maintenance, weather condition etc. In accordance with China Airlines (CAL) General Conditions of Carriage, China Airlines’ (CAL) responsibilities include transportation, rerouting, or refunding, with every effort made to minimize the impact on our customer. When necessary, the type of aircraft may be substituted without prior notice. China Airlines (CAL) shall not be held liable for any delays caused by circumstances beyond its control or by event that are not reasonably foreseeable. Nevertheless, we remain dedicated to providing appropriate service measures to our customers.

    It is important for China Airlines (CAL) to ensure a dignified and friendly workplace for every employee. Our staff aims to serve every customer in a professional and courteous manner at all times. We sincerely call on all customers to help foster a climate of mutual respect in communications. Any threatening, harassing, abusive or irrational behavior toward our employees will be subject to necessary legal action to ensure a safe and friendly workplace for our employees.

  • Handling Guideline for Passenger Requests due to Thailand and Myanmar earthquake 2025年 03月 28日
     
    ApplicationPassenger requests due to Thailand and Myanmar earthquake
    EligibilityPassengers holding CI/AE valid tickets issued on/before 28MAR25 with confirmed bookings to/from BKK/CNX /RGN between 28MAR-15APR25, must submit applications on/before 30JUN25 (Change regulations are applicable to Dynasty Flyer Program Award Ticket).
    Changea. Within ticket validity, the fare/tax/booking service charge differences and reissue charge, including reissue service charge, shall be waived once provided that booking class/Carrier/Routing (Airport) remains unchanged and the new flight date is within 14 days prior to or after the originally booked flight. Flights operated by CI/AE shall not be rebooked to codeshare flights or other airlines flights. Ticket issued on CI website please contact the branch office or Call Center to change the booking.
    b. Within ticket validity, if the above item is not applicable, the difference of fare/tax caused by the change of the booking class/itinerary should be paid by the passenger. The booking service charge difference and reissue charge, including the reissue service charge, shall be waived once.
    Refunda. For totally unused tickets: Full refund can be performed without imposing any refund charge/penalty.
    b. For partially used tickets: Refund charge can be waived.
    c. Chargeable seats and Pre-paid excess baggage can be fully refunded.
    d. Original tickets issued via the CI website, call centers, and the branch offices can apply for a refund via CI Website.
    Group / Free/ Reduced fare TicketsFree and Reduced fare tickets do not apply to the principles above, e.g. ID/AD/DM...etc. For group tickets, please contact your travel agency.

    For the details please contact your travel agency or CI/AE branch office.
    　
    　
  • 燃油特別付加運賃及び航空保険特別料金のご案内 2025年 03月 27日

    平素より格別のご愛顧を賜り、厚く御礼申し上げます。
    チャイナエアラインでは、「燃油特別付加運賃（燃油サーチャージ）」及び「航空保険特別料金」を航空券発券時に申し受けております。
    2025年4月1日から2025年5月31日までの発券分は、下記のとおりとなります。
    お客様のご理解・ご協力をお願い申し上げます。

                                                                                                        記

    燃油特別付加運賃　　お一人様、１区間片道あたり、日本発旅程の航空券に適用

    路線燃油特別付加運賃
    羽田・成田・関西・新千歳・名古屋・静岡・富山・福岡・熊本・宮崎・鹿児島・広島・高松 － 台湾8,500円
    那覇 － 台湾4,100円
    石垣 － 台湾2,700円
    台湾 － 香港・中国・韓国・東南アジア・ミクロネシア4,600円
    台湾 － インド亜大陸・北米・ヨーロッパ・オセアニア13,000円


    航空保険特別料金 400円 お一人様1区間あたり、日本で発券される航空券に適用

    ※他社運航区間を含む旅程は燃油特別付加運賃・航空保険特別料金が上記と異なる場合があります。 詳細はお問い合わせください。


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  • Notice for London’s Heathrow Airport 2025年 03月 21日

    Due to Heathrow Airport has announced that there’s a fire at an electrical substation supplying the airport.

    China Airlines would like to remind those passengers to/from London on 21MAR/CI081 should be advised to check the latest flight status before going to the airport. 

    Please check the flight status via our website, download the China Airlines App, or register for SMS notification to receive the lastest updates. 

    Thanks for your under standing and cooperation.