공지사항
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Please put identification tags or labels with addresses and phone numbers on your baggage 2022년 08월 09일
Due to the lack of manpower in European and American airports, resulting in a large amount of baggage being stranded, please put identification tags or labels with addresses and phone numbers on your baggage.
These will enable us to locate your baggage if it is lost.
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North America | Europe | Oceania | Southeast Asia |Northeast Asia | Mainland China | Hongkong【North America】
City Flight No. Route Operation Date August Los Angeles CI006 TPE - LAX D 3 / 4 / 7 CI007 LAX - TPE D 2 / 3 / 4 / 5 / 6 / 7 & (01AUG) CI008 TPE - LAX D 1 / 2 / 5 Ontario CI024 TPE - ONT D 2 / 6 CI023 ONT - TPE From 04AUG : D 1 / 4 San Francisco CI004 TPE - SFO D 1 / 2 / 4 / 5 / 6 CI003 SFO - TPE D 1 / 3 / 4 / 6 / 7 New York CI012 TPE - JFK (04, 25AUG) CI011 JFK - TPE (07, 28AUG) Vancouver CI032 TPE - YVR D 2 / 4 / 7 CI031 YVR - TPE D 1 / 3 / 5 September Los Angeles CI006 TPE - LAX D 3 / 4 / 7 CI007 LAX - TPE D 1 / 2 / 3 / 4 / 5 / 6 CI008 TPE - LAX D 1 / 2 / 5 Ontario CI024 TPE - ONT D 2 / 6 CI023 ONT - TPE D 1 / 4 San Francisco CI004 TPE - SFO D 1 / 2 / 4 / 5 / 6 CI003 SFO - TPE D 1 / 3 / 4 / 6 / 7 New York CI012 TPE - JFK (01SEP) CI011 JFK - TPE (04SEP) Vancouver CI032 TPE - YVR D 2 / 4 / 7 CI031 YVR - TPE D 1 / 3 / 5 October Los Angeles CI006 TPE - LAX D 3 / 4 / 7 CI007 LAX - TPE Daily CI008 TPE - LAX D 1 / 2 / 5 / 6 Ontario CI024 TPE - ONT D 2 / 4 / 6 CI023 ONT - TPE D 3 / 5 / 7 & ( 29OCT ) San Francisco CI004 TPE - SFO D 1 / 2 / 4 / 5 / 6 CI003 SFO - TPE D 1 / 3 / 4 / 6 / 7 New York CI012 TPE - JFK D 2 / 4 / 6 CI011 JFK - TPE D 3 / 5 / 7 Vancouver CI032 TPE - YVR D 2 / 4 / 5 / 7 CI031 YVR - TPE D 1 / 3 / 5 / 6 November Los Angeles CI006 TPE - LAX D 3 / 4 / 7 CI007 LAX - TPE Daily CI008 TPE - LAX D 1 / 2 / 5 / 6 Ontario CI024 TPE - ONT D 2 / 4 / 6 & ( 14 , 21 , 28NOV ) CI023 ONT - TPE D 2 / 4 / 6 & ( 14 , 21 , 28NOV ) San Francisco CI004 TPE - SFO D 1 / 2 / 4 / 5 / 6 & From 16NOV : Daily CI003 SFO - TPE D 1 / 3 / 4 / 6 / 7 & From 16NOV : Daily New York CI012 TPE - JFK D 2 / 4 / 6 CI011 JFK - TPE D 3 / 5 / 7 Vancouver CI032 TPE - YVR D 2 / 4 / 5 / 7 CI031 YVR - TPE D 1 / 3 / 5 / 6 December Los Angeles CI006 TPE - LAX D 3 / 4 / 7 CI007 LAX - TPE Daily CI008 TPE - LAX D 1 / 2 / 5 / 6 Ontario CI024 TPE - ONT D 1 / 2 / 4 / 6 CI023 ONT - TPE D 1 / 2 / 4 / 6 San Francisco CI004 TPE - SFO Daily CI003 SFO - TPE Daily New York CI012 TPE - JFK D 2 / 4 / 6 CI011 JFK - TPE D 3 / 5 / 7 Vancouver CI032 TPE - YVR D 2 / 4 / 5 / 7 CI031 YVR - TPE D 1 / 3 / 5 / 6 【Europe】
City Flight No. Route Operation Date August Amsterdam CI073 TPE - AMS D 1 / 3 / 5 CI074 AMS - TPE D 3 / 5 / 7 & (01AUG) Frankfurt CI061 TPE - FRA D 2 / 4 / 6 / 7 CI062 FRA - TPE D 1 / 2 / 4 / 6 London CI081 TPE - LHR D 1 / 5 & (23, 30AUG) CI082 LHR - TPE D 2 / 6 & (24, 31AUG) September Amsterdam CI073 TPE - AMS D 1 / 3 / 5 (Except 30SEP) CI074 AMS - TPE D 3 / 5 / 7 Frankfurt CI061 TPE - FRA D 2 / 4 / 6 / 7 CI062 FRA - TPE D 1 / 2 / 4 / 6 & (18SEP) London CI081 TPE - LHR Before 11SEP : D 1 / 2 / 5
From 12SEP : D 1 / 3 / 5 (Except 23SEP);& (24SEP)CI082 LHR - TPE Before 11SEP D 2 / 3 / 6
From 12SEP : D 1 / 3 / 5 (Except 23SEP);& (24SEP)October Amsterdam CI073 TPE - AMS D 2 / 4 / 6 & (31OCT) CI074 AMS - TPE D 3 / 5 / 7 & (31OCT) Frankfurt CI061 TPE - FRA D 2 / 4 / 5 / 6 / 7 CI062 FRA - TPE D 1 / 2 / 4 / 6 / 7 London CI081 TPE - LHR D 1 / 3 / 5 CI082 LHR - TPE D 1 / 3 / 5 November Amsterdam CI073 TPE - AMS D 1 / 3 / 5 / 6 CI074 AMS - TPE D 1 / 3 / 5 / 6 Frankfurt CI061 TPE - FRA Daily CI062 FRA - TPE Daily London CI081 TPE - LHR D 1 / 3 / 5 & (19, 26NOV) CI082 LHR - TPE D 1 / 3 / 5 & (19, 26NOV) December Amsterdam CI073 TPE - AMS D 1 / 3 / 5 / 6 CI074 AMS - TPE D 1 / 3 / 5 / 6 Frankfurt CI061 TPE - FRA Daily CI062 FRA - TPE Daily London CI081 TPE - LHR D 1 / 3 / 5 / 6 CI082 LHR - TPE D 1 / 3 / 5 / 6 【Oceania】
City Flight No. Route Operation Date August Sydney CI055 TPE - SYD D 2 / 6
(Estimated Time for Departure 23:30)CI052 SYD - TPE D 1 /4 Melbourne CI057 TPE - MEL D 1 / 5
(Estimated Time for Departure 23:30)CI058 MEL - TPE D 3 / 7 Brisbane CI053 TPE - BNE D 3 CI054 BNE - TPE D 5 Auckland CI059 TPE - AKL (03, 17, 31AUG) CI060 AKL - TPE (04, 18AUG) September Sydney CI055 TPE - SYD D 2 / 6 CI052 SYD - TPE D 1 / 4 Melbourne CI057 TPE - MEL D 1 / 5 CI058 MEL - TPE D 3 / 7 Brisbane CI053 TPE - BNE D 3 CI054 BNE - TPE D 5 Auckland CI059 TPE - AKL (14, 28SEP) CI060 AKL - TPE (01, 15, 29SEP) October Sydney CI051 TPE - SYD D 2 / 4 / 7 CI052 SYD - TPE D 2 / 4 / 6 (Except 01OCT) Brisbane / Auckland CI053 TPE - BNE - AKL D 1 / 4 / 6 CI054 AKL - BNE - TPE D 2 / 5 / 7 Melbourne CI057 TPE - MEL D 2 / 4 / 6 CI058 MEL - TPE D 2 / 4 / 7 Auckland CI059 TPE - AKL (12, 26OCT) CI060 AKL - TPE (13, 27OCT) November Sydney CI051 TPE - SYD D 2 / 4 / 7 CI052 SYD - TPE D 2 / 4 / 6 Brisbane CI053 TPE - BNE D 1 / 4 / 6 CI054 BNE - TPE D 2 / 5 / 7 Melbourne CI057 TPE - MEL D 2 / 4 / 6 CI058 MEL - TPE D 2 / 4 / 7 Auckland CI059 TPE - AKL (09, 23NOV) CI060 AKL - TPE (10, 24NOV) December Sydney CI051 TPE - SYD D 2 / 4 / 7 CI052 SYD - TPE D 2 / 4 / 6 Brisbane CI053 TPE - BNE D 1 / 4 / 6 CI054 BNE - TPE D 2 / 5 / 7 Melbourne CI057 TPE - MEL D 2 / 4 / 6 CI058 MEL - TPE D 2 / 4 / 7 Auckland CI059 TPE - AKL (07, 21DEC) CI060 AKL - TPE (08, 22DEC) 【Southeast Asia】
City Flight No. Route Operation Date August Bangkok CI831 TPE - BKK D 2 / 4 / 5 / 6 / 7 CI832 BKK - TPE D 2 / 4 / 5 / 6 / 7 CI833 TPE - BKK D 1 / 3 / 4 / 5 / 6 CI834 BKK - TPE D 1 / 3 / 4 / 5 / 6 CI835 TPE - BKK D 2 / 4 / 5 / 7 CI836 BKK - TPE D 2 / 4 / 5 / 7 Singapore CI753 TPE - SIN D 1 / 3 / 5 & (18, 21AUG) CI754 SIN - TPE D 1 / 3 / 5 & (18, 21AUG) Penang CI731 TPE - PEN D 1 / 5 CI732 PEN - TPE D 1 / 5 & (21AUG) Kuala Lumpur CI721 TPE - KUL D 1 / 2 / 4 / 7 (17AUG) CI722 KUL - TPE D 1 / 2 / 4 / 7 Jakarta CI761 TPE - CGK Daily CI762 CGK - TPE Daily Ho Chi Minh City CI781 TPE - SGN Daily CI782 SGN - TPE Daily CI783 TPE - SGN D 1 / 2 / 5 CI784 SGN - TPE D 1 / 2 / 5 Hanoi CI791 TPE - HAN Daily CI792 HAN - TPE Daily CI793 TPE - HAN D 2 / 4 / 7 CI794 HAN - TPE D 2 / 4 / 7 Manila CI701 TPE - MNL Daily CI702 MNL - TPE Daily CI703 TPE - MNL D 1 / 3 / 5 CI704 MNL - TPE D 1 / 3 / 5 CI711 KHH - MNL D 2 / 5 CI712 MNL - KHH D 2 / 5 Phnom Penh CI861 TPE - PNH D 2 / 4 / 7 CI862 PNH - TPE D 2 / 4 / 7 Yangon CI7915 TPE - RGN D 2 / 5 CI7916 RGN - TPE D 2 / 5 Palau CI028 TPE - ROR (06, 27, 31AUG) CI027 ROR - TPE (06, 27, 31AUG) September Bangkok CI831 TPE - BKK D 2 / 4 / 5 / 6 / 7 CI832 BKK - TPE D 2 / 4 / 5 / 6 / 7 CI833 TPE - BKK D 1 / 3 / 4 / 5 / 6 CI834 BKK - TPE D 1 / 3 / 4 / 5 / 6 CI835 TPE - BKK D 2 / 4 / 5 / 7 CI836 BKK - TPE D 2 / 4 / 5 / 7 Singapore CI753 TPE - SIN D 1 / 3 / 5 & (03, 08, 18SEP) CI754 SIN - TPE D 1 / 3 / 5 & (03, 08, 18SEP) Penang CI731 TPE - PEN D 1 / 5 CI732 PEN - TPE D 1 / 5 Kuala Lumpur CI721 TPE - KUL D 1 / 2 / 4 / 7 & (28, 30SEP) CI722 KUL - TPE D 1 / 2 / 4 / 7 Jakarta CI761 TPE - CGK Daily CI762 CGK - TPE Daily Ho Chi Minh City CI781 TPE - SGN Daily CI782 SGN - TPE Daily CI783 TPE - SGN D 1 / 2 / 5 CI784 SGN - TPE D 1 / 2 / 5 Hanoi CI791 TPE - HAN Daily CI792 HAN - TPE Daily CI793 TPE - HAN D 2 / 4 / 7 CI794 HAN - TPE D 2 / 4 / 7 Manila CI701 TPE - MNL Daily CI702 MNL - TPE Daily CI703 TPE - MNL D 1 / 3 / 5 CI704 MNL - TPE D 1 / 3 / 5 CI711 KHH - MNL D 2 / 5 CI712 MNL - KHH D 2 / 5 Phnom Penh CI861 TPE - PNH D 2 / 4 / 7 CI862 PNH - TPE D 2 / 4 / 7 Yangon CI7915 TPE - RGN D 2 / 5 CI7916 RGN - TPE D 2 / 5 Palau CI028 TPE - ROR D 3 / 6 CI027 ROR - TPE D 3 / 6 Denpasar Bali CI771 TPE - DPS D 2 / 5 CI772 DPS - TPE D 2 / 5 【Northeast Asia】
City Flight No. Route Operation Date August Tokyo CI100 TPE - NRT D 2 / 5 / 7 & (20, 27AUG) CI101 NRT - TPE D 2 / 5 / 7 & (20, 27AUG) CI220 TSA - HND Daily CI221 HND - TSA Daily Osaka CI152 TPE - KIX D 3 / 4 / 6 & (19, 26AUG) CI153 KIX - TPE D 3 / 4 / 6 & (19, 26AUG) Fukuoka CI110 TPE - FUK D 3 CI111 FUK - TPE D 3 CI116 TPE - FUK D 6 & (19, 26AUG) CI117 FUK - TPE D 6 & (19, 26AUG) Nagoya CI154 TPE - NGO D 3 / 5 & (30AUG) CI155 NGO - TPE D 3 / 5 & (30AUG) Sapporo CI130 TPE - CTS From 23AUG : D 2 / 5 CI131 CTS - TPE From 23AUG : D 2 / 5 Seoul CI160 TPE - ICN D 2 / 4 / 6 / 7 CI161 ICN - TPE D 2 / 4 / 6 / 7 CI162 TPE - ICN D 1 / 3 / 5 CI163 ICN - TPE D 1 / 3 / 5 September Tokyo CI100 TPE - NRT D 2 / 5 / 6 / 7 CI101 NRT - TPE D 2 / 5 / 6 / 7 CI220 TSA - HND Daily CI221 HND - TSA Daily Osaka CI152 TPE - KIX D 3 / 4 / 5 / 6 CI153 KIX - TPE D 3 / 4 / 5 / 6 Fukuoka CI110 TPE - FUK D 3 CI111 FUK - TPE D 3 CI116 TPE - FUK D 5 / 6 CI117 FUK - TPE D 5 / 6 Nagoya CI154 TPE - NGO D 2 / 3 / 5 CI155 NGO - TPE D 2 / 3 / 5 Sapporo CI130 TPE - CTS D 2 / 5 CI131 CTS - TPE D 2 / 5 Seoul CI160 TPE - ICN D 2 / 4 / 6 / 7 CI161 ICN - TPE D 2 / 4 / 6 / 7 CI162 TPE - ICN D 1 / 3 / 5 CI163 ICN - TPE D 1 / 3 / 5 【Mainland China 】【Hongkong】
* Please be advised CI201/CI202 flight departure before 31Oct. 2022 will be to/from Shanghai Pudong International Airport. Please check the flight status from our website, download China Airlines App, or register for SMS notification to receive the latest updates, thanks for your understanding and cooperation.City Flight No. Route Operation Date August Beijing CI511 TPE - PEK D 5 CI512 PEK - TPE D 5 & (01AUG) Shanghai CI501 TPE - PVG 11 / 25 CI502 PVG - TPE 11 / 25 Xiamen AE991 TPE - XMN D 1 / 6 AE992 XMN - TPE D 1 / 6 AE967 KHH - XMN D 4 AE968 XMN - KHH D 4 Chengdu CI551 TPE - CTU D 2 / 7 CI552 CTU - TPE D 2 / 7 Hong Kong CI903 TPE - HKG D 3 / 6 CI904 HKG - TPE D 3 / 6 CI915 TPE - HKG D 4 / 7 CI916 HKG - TPE D 4 / 7 CI909 TPE - HKG Daily CI910 HKG - TPE Daily September Beijing CI511 TPE - PEK D 5 CI512 PEK - TPE D 5 Shanghai CI501 TPE - PVG Daily CI502 PVG - TPE Daily CI503 TPE - PVG D 5 / 7 CI504 PVG - TPE D 5 / 7 CI201 TSA - PVG D 1 / 2 / 3 / 4 / 6 / 7 CI202 PVG - TSA D 1 / 2 / 3 / 4 / 6 / 7 CI581 KHH - PVG D 2 / 6 CI582 PVG - KHH D 2 / 6 CI583 KHH - PVG D 4 CI584 PVG - KHH D 4 Xiamen AE991 TPE - XMN D 1 / 6 AE992 XMN - TPE D 1 / 6 AE967 KHH - XMN D 4 AE968 XMN - KHH D 4 Chengdu CI551 TPE - CTU D 2 / 7 CI552 CTU - TPE D 2 / 7 Hong Kong CI903 TPE - HKG D 3 / 6 / 7 (Except 04, 11SEP) CI904 HKG - TPE D 3 / 6 / 7 (Except 04, 11SEP) CI915 TPE - HKG (01, 04, 08, 11SEP) CI916 HKG - TPE (01, 04 ,08 ,11SEP) CI909 TPE - HKG Daily CI910 HKG - TPE Daily -
To comply with the Taiwan CECC epidemic prevention policy, starting from 00:00 on 08 August, the 12-hour limit for transit passengers to stay at the airport will be removed. (Transfers from/to Mainland China are still restricted).
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The InterAirline Through Check-in (IATCI) service between Lufthansa (LH) / Austrian Airlines (OS) and China Airlines was launched 2022년 07월 20일
If passengers' journeys include the connecting flights operating by Lufthansa/ Austrian Airlines on the same ticket, passengers can get their boarding passes for all flights and have the baggage tagged to the final destination; however, whether passengers need to claim their luggage at the connecting airport, depends on the regulations of each airport.
Remarks: According to regulation from IATA, if passenger’s trip is involved two or more airlines and destinations, the itineraries have to be listed on the same ticket or conjunction tickets. In case passengers hold two or more “Separate Tickets” for travelling, it means there are two or more “Condition of Contacts” on the trip, the origin station will not tag-through to the final destination, passengers have to pick up the baggage and re-check to the final destination at the transfer station.
For more information about IATCI, please refer to China Airlines Website: https://www.china-airlines.com/tw/en/fly/at-the-airport/airport-information.
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With effect for tickets issued on/after August 2, 2022, we will unify our baggage policy by implementing Piece System on all CI/AE international sectors. 2022년 07월 12일With an objective to enhance our service to passengers, we will unify our baggage policy by implementing Piece System on all CI/AE international sectors with effect for tickets issued on/after August 2, 2022. After the implementation of unified baggage policy, in addition to the original to/from USA/Canada sectors, all CI/AE international sectors to/from Asia, Europe and Oceania will also be changed from weight system to piece system so that passengers can enjoy consistent free baggage allowance throughout our network. Free baggage allowance will be increased to 2 pieces, 32KG per piece for Business Class, 2 pieces, up to 28KG per piece for Premium Economy Class and up to 2 pieces, 23KG per piece for economy class on all CI/AE international sectors depending on fare family types. For details, please refer to Baggage Rules on CI website.
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Important Notice for passengers entering/transferring at Taiwan effective from 14 July 2022 2022년 07월 11일Effective from 00:00 on July 14 (incoming flight's scheduled arrival time in Taiwan), R.O.C. nationals, Alien Resident Certificate holders, and transit passengers will be exempt from providing a result of a PCR test taken within two days of flight schedule time. For more details, please refer to the China Airlines' Flysafe Information & Service.
Kindly Reminder: two negative PCR test reports at two different test times within 48 hours before departure are still required for traveling to/from Mainland China starting from 30 MAY 2022.
(1) Passengers must complete two PCR test reports 48 hours before flight departure.
(2) The second PCR report is not limited to 24 hours before departure. Still, it is suggested that there is a particular time gap between the second and first inspections.
(3) The two reports can be obtained in the same laboratory.
**Departure Restrictions from Shanghai Pudong / Hongqiao Airport :
From 30 May,2022, Passengers may require to present :
Two negative PCR test reports in different time within 48 hours and Antigen test within 24 hours.
If the second PCR test negative report is collected within 24 hours, the antigen report within 24 hours can be exempted. -
To avoid congestion at the airport during the summer vacation (July/August), passengers flying to Taiwan from Europe (AMS/FRA/LHR) are advised to arrive at the airport three and a half hours before departure for check-in and customs formalities.
Please check the relevant entry and transit regulations and check in online in advance; if you are entering Taiwan, please kindly fill in the Novel Coronavirus Health Declaration and Home Quarantine Application.
In compliance with Taiwan Centers for Disease Control ( CDC), effective from 00:00 on July 14 (incoming flight's scheduled arrival time in Taiwan), the transit passengers will be exempt from providing a result of a PCR test taken within two days of flight schedule time.
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Handling guideline for cancellation of schedule change over 3 hours of CI/AE operated flights to/from Hongkong affected by Typhoon CHABA 2022년 07월 03일EligibilityPassengers who are holding CI/AE valid tickets issued on/before 01JUL22 with confirmed bookings on CI/AE affected flights and must file applications on/before 02OCT22.Rebooking/Reissue/Reroute(a) Rebooking/Reissue to other CI/AE operated flights with the same Fare Basis/Carrier/Ticketed point including airport shown on the ticket within ticket validity shall be revalidated or reissued once without service charge.(b) Any Fare/Tax difference incurred by rebooking with different Cabin/Fare Basis/Carrier or routing shall be paid by passengers but reissue charge can be waived once.(c) For tickets issued via CI website, passengers can change booking online. Other tickets please contact original issuing offices for rebooking and reissue.RefundRefund service charge will be waived. Original tickets issued via China Airlines Offical website, call centers and branch offices can apply refund via CI Website . Chargeable seat and Prepaid excess baggage can be full refunded. Other tickets please contact the original issuing offices.Group and discount tickets are not applicable to the guidelines above.Other airlines tickets with confirmed booking on CI/AE operated flights must follow the guidelines of ticket issuing airlines.
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Adjustments on Excess Baggage Rates under Weight System and Extra Free Baggage Allowance for all journeys to/from Europe, Australia and New Zealand on/after 20JUN 2022 2022년 06월 20일1. Please kindly be advised that, for travel date/prepaid excess baggage on/after 20JUN 2022, the Excess Baggage Rates under Weight System will be adjusted.A. The Excess Baggage Rates under Weight System will be adjusted to - USD8/KG for journeys within Asia (short haul, except to/from Australia and New Zealand), USD10/KG for journeys to/from Europe, Australia and New Zealand (long haul) as elaborated in the following table.B. Discount for Prepaid BaggagePiece system: the discount is remaining as 10%.Weight system: the discount is not applicable.2. Please kindly be advised that, for tickets issuance on/after 20JUN 2022, an extra 10 kilograms Free Baggage Allowance will be implemented for all journeys to/from EUR/Australia/New Zealand. This new extra free baggage allowance will also be applicable for ticket reissuance on/after 20JUN 2022 against a totally unused ticket issued on/before 19JUN 2022.A. Applicable RBD: Apply for all RBDs except RBD-L.b. Applicable Sector: Apply for all journeys to/from EUR/Australia/New Zealand including sixth freedom traffic.C. Baggage Privilege : Free Baggage Allowance to be added extra 10 kilograms, the adjusted free baggage allowance will be-
- Business Class : 50 KG
- Premium Economy Class : 45 KG
- Economy Class Flex(RBD-Y/B/M) : 45KG; Standard(RBD-K/V/T)/Basic(RBD-R/Q/H/N) : 40KG
- Group ticket:40KG Infant tickets (without seat) will remain status quo without being given extra free baggage allowance.
China Airlines reserves the right to interpret, revise or cancel the aforementioned articles at any time.
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Eligibility Passengers holding CI/AE valid tickets (Change regulations d/e are not applicable to Dynasty Flyer Program Award Ticket). Application Date Must file applications on/before 31AUG22. Change a. Within ticket validity, the fare/tax/booking service charge differences and reissue charge, including over-counter charge, shall be waived once provided that booking class/Carrier/Routing (City) remains unchanged. Flights operated by CI/AE shall not be rebooked to codeshare flights or other airlines flights.
Ticket issued on CI website please contact the branch office or Call Center to change the booking.b. Within ticket validity,
• Tickets to/from Mainland China can be changed to any CI/AE operating flight to/from Mainland China or Hong Kong, with booking class shown on the ticket remains unchanged.
• Tickets to/from Europe can be changed to any CI/AE operating flight to/from Europe excluding to/from London,UK with booking class shown on the ticket remains unchanged.
• Tickets to/from Australia/New Zealand can be changed to any CI/AE operating flight to/from Australia/New Zealand flights operated by CI/AE with booking class shown on the ticket remains unchanged.
Any fare/tax/booking service charge differences and reissue charge, including the over-counter charge incurred, shall be waived once.c. Within ticket validity, different points in the same country are interchangeable provided with the booking class shown on the ticket remains unchanged, and flights are operated by CI/AE. (For Mainland China routes, please refer to Change item b.)
Any fare/tax/booking service charge differences and reissue charge, including over-counter charge incurred, shall be waived once.d. Within ticket validity , CI flights to/from Oceania/Europe/North America, including itineraries with connecting interline sectors, could be rerouted, including the change of applicable carriers or transfer point and the long-haul sector shall be CI flight provided that booking class of CI long-haul flights and the destination(city) remain unchanged. Any fare/tax/booking service charge differences and reissue charge, including over-counter charge, shall be waived once(the above regulation is not applicable to Dynasty Flyer Program Award Ticket).
Ex.1. TPE-CI-BNE could be rerouted to TPE-CI-SYD-Other Airlines-BNE
Ex.2.TPE-CI-FRA-GVA could be rerouted to TPE-CI-AMS-Other Airlines-GVAe. CI flights to/from New York excluding itineraries with connecting interline sector: Within ticket validity, CI long haul sector could also be rebooked to Other Airlines. Any fare/tax/booking Service Charge differences and reissue charge, including over-counter charge, shall be waived once(the above regulation is not applicable to Dynasty Flyer Program Award Ticket).
Ex.1 TPE-CI-NYC could be rerouted to TPE-Other Airlines-NYCf. Within ticket validity, if the above items a/b/c/d/e are not applicable, the difference of fare/tax caused by the change of the booking class/itinerary (the booking service charge is waived) should be paid by the passenger. The booking service charge difference and reissue charge, including the over-counter charge, shall be waived once. Refund a. For totally unused tickets: Full refund can be performed without imposing any refund charge/penalty. b. For partially used tickets: Refund charge can be waived. c. Chargeable seats and Prepaid excess baggage can be fully refunded. d. Original tickets issued via the CI website, call centers, and the branch offices can apply for a refund via CI Website. Group / Discount Tickets Discount tickets do not apply to the principles above. For group tickets, please contact your travel agency. No Show Fee No show fee shall be waived provided that passengers are denied boarding their flights at airports due to suspected infection of pneumonia or respiratory syndrome.
For the details please contact your travel agency or CI/AE branch office.