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Updated COVID-19 entry restrictions and quarantine requirements: Cambodia /United Kingdom 2021년 03월 05일View the COVID-19 entry restrictions and quarantine requirements :
- Permission of Entering Taiwan : https://www.china-airlines.com/nz/en/discover/news/travel-advisory/Entering-Taiwan
- Immigration Information : https://www.china-airlines.com/nz/en/discover/news/travel-advisory/Immigration-Information
Recent updates (within 7 days) :- 05MAR : : Cambodia /United Kingdom
- 04MAR : Thailand
- 03MAR : Philippines
* The information are for reference only. Please refer to the latest information published by the government of your destination country. -
※ For actual flights information please check flight status or Flight Operation Information online. Click here for ticket booking.【March】
- To/From Taipei
Area Destination Flight No. Route Operation Date in March North America Los Angeles CI008 TPE - LAX 4 / 7 / 11 / 14 / 18 / 21 / 25 / 28 CI007 LAX - TPE 1 / 5 / 8 / 12 / 15 / 19 / 22 / 26 / 30 San Francisco CI004 TPE - SFO 2 / 4 / 7 / 11 / 14 / 18 / 25 / 28 CI003 SFO - TPE 2 / 6 / 9 / 13 / 16 / 20 / 27 / 30 Vancouver CI032 TPE - YVR 4 / 11 / 25 CI031 YVR - TPE 2 / 6 / 13 / 27 New York CI012 TPE - JFK 24 CI011 JFK - TPE 27 Southeast Asia Bangkok CI831 TPE - BKK 7 / 14 / 21 / 28 CI832 BKK - TPE 2 / 4 / 7 / 9 / 11 / 14 / 16 / 18 / 21 / 23 / 25 / 28 / 30 CI833 TPE - BKK 3 / 10 / 17 / 24 / 31 CI834 BKK - TPE 3 / 10 / 17 / 24 / 31 Singapore CI753 TPE - SIN 7 / 14 / 28 CI754 SIN - TPE 7 / 14 / 21 / 28 Penang CI731 TPE - PEN 21 CI732 PEN - TPE 21 Kuala Lumpur CI721 TPE - KUL 3 / 7 / 14 / 17 / 21 / 24 / 28 / 31 CI722 KUL - TPE 4 / 7 / 14 / 18 / 21 / 25 / 28 Jakarta CI761 TPE - CGK 3 / 5 / 7 / 10 / 12 / 14 / 17 / 19 / 21 / 24 / 26 / 28 / 29 / 30 / 31 CI762 CGK - TPE 2 / 4 / 7 / 9 / 11 / 14 / 16 / 18 / 21 / 23 / 25 / 28 / 29 / 30 /31 Ho Chi Minh City CI782 SGN - TPE 3 / 5 / 10 / 12 / 17 / 19 / 24 / 26 / 31 CI784 SGN - TPE 4 / 11 / 18 / 25 Hanoi CI792 HAN - TPE 1 / 2 / 3 / 4 / 7 / 8 / 9 / 10 / 11 / 14 / 15 / 16 / 17 / 21 / 22 / 23 / 24 / 28 / 29 / 30 / 31 CI794 HAN - TPE 18/25 Manila CI701 TPE - MNL 3 / 5 / 7 / 10 / 12 / 14 / 17 / 19 / 21 / 24 / 26 / 28 / 31 CI702 MNL - TPE 3 / 5 / 7 / 10 / 12 / 14 / 17 / 19 / 21 / 24 / 26 / 28 / 31 CI704 MNL - TPE 18/25 Phnom Penh CI861 TPE - PNH 7 / 14 / 21 / 28 CI862 PNH - TPE 7 / 14 / 21 / 28 Yangon CI7916 RGN - TPE 14 / 28 Europe Amsterdam CI073 TPE - AMS 5 / 12 / 19 / 26 CI074 AMS - TPE 6 / 13 / 20 / 27 Frankfurt CI061 TPE - FRA 4 / 11 / 18 / 25 CI062 FRA - TPE 6 / 13 / 20 / 27 London
(Heathrow)CI081 TPE - LHR 26 CI082 LHR - TPE 27 Oceania Sydney CI055 TPE - SYD 10 / 17 / 24 / 31 CI052 SYD - TPE 11 / 18 / 25 Melbourne CI058 MEL - TPE 11 / 25 Brisbane CI053 TPE - BNE 3 / 17 / 31 CI054 BNE - TPE 4 / 18 Auckland CI2053 TPE - AKL 9 / 23 CI2054 AKL - TPE 25 Northeast Asia Tokyo CI100 TPE - NRT 5 / 12 / 19 / 26 CI101 NRT - TPE 5 / 12 / 19 / 26 Osaka CI152 TPE - KIX 2 / 9 / 16 / 23 / 30 CI153 KIX - TPE 2 / 9 / 16 / 23 / 30 Fukuoka CI116 TPE - FUK 4 / 18 / 25 CI117 FUK - TPE 4 / 18 / 25 Nagoya CI154 TPE - NGO 4 / 11 / 18 / 25 CI155 NGO - TPE 4 / 11 / 18 / 25 Seoul CI160 TPE - ICN 5 / 12 / 19 / 26 CI161 ICN - TPE 5 / 12 / 19 / 26 China Beijing CI511 TPE - PEK 1 / 8 / 15 / 22 / 29 CI512 PEK - TPE 1 / 15 / 22 / 29 Shanghai CI503 TPE - PVG 1 / 3 / 5 / 7 / 12 / 14 / 19 / 21 / 26 / 28 CI504 PVG - TPE 3 / 5 / 7 / 12 / 19 / 21 / 26 / 28 CI201 TSA - PVG 1 / 2 / 3 / 4 / 6 / 8 / 9 / 10 / 11 / 13 / 15 / 16 / 17 / 18 / 20 / 22 / 23 / 24 / 25 / 27 / 29 / 30 / 31 CI202 PVG - TSA 1 / 4 / 6 / 10 / 13 / 15 / 16 / 17 / 18 / 20 / 22 / 23 / 24 / 25 / 27 / 29 / 30 / 31 Xiamen AE991 TPE - XMN 1 / 6 / 8 / 13 / 15 / 20 / 22 / 27 / 29 AE992 XMN - TPE 1 / 6 / 8 / 13 / 15 / 20 / 22 / 27 / 29 Chengdu CI551 TPE - CTU 2 / 9 / 16 / 23 / 30 CI552 CTU - TPE 2 / 9 / 16 / 23 / 30 Hong Kong CI909 TPE - HKG 1 / 3 / 5 / 8 / 10 / 12 / 15 / 17 / 19 / 22 / 24 / 26 / 29 / 31 CI910 HKG - TPE 1 / 3 / 5 / 8 / 10 / 12 / 15 / 17 / 19 / 22 / 24 / 26 / 29 / 31 - To/From Kaohsiung
Area Destination Flight No. Route Operation Date in March China Shanghai CI583 KHH - PVG 1 / 4 / 8 / 11 / 15 / 18 / 22 / 25 / 29 CI584 PVG - KHH 1 / 4 / 8 / 11 / 15 / 18 / 22 / 25 / 29 Xiamen AE967 KHH - XMN 4 / 11 / 18 / 25 AE968 XMN - KHH 4 / 11 / 18 / 25 Hong Kong CI935 KHH - HKG 1 / 5 / 8 / 15 CI936 HKG - KHH 1 / 5 / 8 / 15 CI931 KHH - HKG 29 CI932 HKG - KHH 29
【April】
- To/From Taipei
Area Destination Flight No. Route Operation Date in April North America Los Angeles CI008 TPE - LAX 1 / 4 / 8 / 11 / 15 / 18 / 22 / 25 / 29 CI007 LAX - TPE 3 / 6 / 10 / 13 / 17 / 20 / 24 / 27 San Francisco CI004 TPE - SFO 1 / 4 / 8 / 11 / 15 / 18 / 22 / 25 / 29 CI003 SFO - TPE 3 / 6 / 10 / 13 / 17 / 20 / 24 / 27 Vancouver CI032 TPE - YVR 1 / 8 / 15 / 22 / 29 CI031 YVR - TPE 3 / 10 / 17 / 24 New York CI012 TPE - JFK 21 CI011 JFK - TPE 24 Southeast Asia Bangkok CI831 TPE - BKK 4 / 11 / 18 / 25 CI832 BKK - TPE 1 / 4 / 6 / 8 / 11 / 13 / 15 / 18 / 20 / 22 / 25 / 27 / 29 CI833 TPE - BKK 7 / 14 / 21 / 28 CI834 BKK - TPE 7 / 14 / 21 / 28 Singapore CI753 TPE - SIN 4 / 11 / 18 / 25 CI754 SIN - TPE 4 / 11 / 18 / 25 Penang CI731 TPE - PEN 4 / 18 CI732 PEN - TPE 4 / 18 Kuala Lumpur CI721 TPE - KUL 4 / 7 / 11 / 14 / 18 / 21 / 25 / 28 CI722 KUL - TPE 1 / 4 / 8 / 11 / 15 / 18 / 22 / 25 / 29 Jakarta CI761 TPE - CGK DAILY CI762 CGK - TPE DAILY Ho Chi Minh City CI782 SGN - TPE 2 / 7 / 9 / 14 / 16 / 21 / 23 / 28 / 30 CI784 SGN - TPE 1 / 4 / 8 / 11 / 15 / 18 / 22 / 25 / 29 Hanoi CI792 HAN - TPE 4 / 5 / 6 / 7 / 11 / 12 / 13 / 14 / 18 / 19 / 20 / 21 / 25 / 26 / 27 / 28 CI794 HAN - TPE 1 / 8 / 15 / 22 / 29 Manila CI701 TPE - MNL 2 / 4 / 7 / 9 / 11 / 14 / 16 / 18 / 21 / 23 / 25 / 28 / 30 CI702 MNL - TPE 2 / 7 / 9 / 14 / 16 / 21 / 23 / 28 / 30 CI703 TPE - MNL 6 / 13 / 20 / 27 CI704 MNL - TPE 1 / 4 / 6 / 8 / 11 / 13 / 15 / 18 / 20 / 22 / 25 / 27 / 29 Phnom Penh CI861 TPE - PNH 4 / 11 / 18 / 25 CI862 PNH - TPE 4 / 11 / 18 / 25 Yangon CI7915 TPE - RGN 11 / 21 / 25 CI7916 RGN - TPE 11 / 21 / 25 Europe Amsterdam CI073 TPE - AMS 2 / 9 / 16 / 23 / 30 CI074 AMS - TPE 3 / 10 / 17 / 24 Frankfurt CI061 TPE - FRA 1 / 8 / 15 / 22 / 29 CI062 FRA - TPE 3 / 10 / 17 / 24 London
(Heathrow)CI081 TPE - LHR 9 / 23 CI082 LHR - TPE 10 / 24 Oceania Sydney CI055 TPE - SYD 14 / 21 / 28 CI052 SYD - TPE 1 / 15 / 22 / 29 Melbourne CI057 TPE - MEL 2 / 7 / 16 / 21 CI058 MEL - TPE 3 / 8 / 17 / 22 Brisbane CI053 TPE - BNE 14 / 28 CI054 BNE - TPE 1 / 15 / 29 Auckland CI2053 TPE - AKL 20 CI2054 AKL - TPE 22 Northeast Asia Tokyo CI100 TPE - NRT 6 / 9 / 11 / 13 / 16 / 18 / 20 / 23 /25 /27 CI101 NRT - TPE 6 / 9 / 11 / 13 / 16 / 18 / 20 / 23 /25 /27 CI104 TPE - NRT 2 / 4 / 30 CI105 NRT - TPE 2 / 4 / 30 Osaka CI172 TPE - KIX 7 / 14 / 21 / 28 CI173 KIX - TPE 7 / 14 / 21 / 28 CI152 TPE-KIX 3 / 10 / 17 / 24 CI153 KIX-TPE 3 / 10 / 17 / 24 Fukuoka CI116 TPE - FUK 7 / 14 / 21 / 28 CI117 FUK - TPE 7 / 14 / 21 / 28 Nagoya CI154 TPE - NGO 1 / 8 / 15 / 22 / 29 CI155 NGO - TPE 1 / 8 / 15 / 22 / 29 Seoul CI160 TPE - ICN 2 / 4 / 9 / 11 / 16 / 18 / 23 / 25 / 30 CI161 ICN - TPE 2 / 4 / 9 / 11 / 16 / 18 / 23 / 25 / 30 China Beijing CI511 TPE - PEK 2 / 5 / 9 / 12 / 16 / 19 / 23 / 26 / 30 CI512 PEK - TPE 2 / 5 / 9 / 12 / 16 / 19 / 23 / 26 / 30 Shanghai CI503 TPE - PVG 2 / 4 / 9 / 11 / 16 / 18 / 23 / 25 / 30 CI504 PVG - TPE 2 / 4 / 9 / 11 / 16 / 18 / 23 / 25 / 30 CI201 TSA - SHA* 1 / 3 / 5 / 6 / 7 / 8 / 10 / 12 / 13 / 14 / 15 / 17 / 19 / 20 / 21 / 22 / 24 / 26 / 27 / 28 / 29 CI202 SHA* - TSA 1 / 3 / 5 / 6 / 7 / 8 / 10 / 12 / 13 / 14 / 15 / 17 / 19 / 20 / 21 / 22 / 24 / 26 / 27 / 28 / 29 Xiamen AE991 TPE - XMN 3 / 5 / 7 / 10 / 12 / 14 / 17 / 19 / 21 / 24 / 26 / 28 AE992 XMN - TPE 3 / 5 / 7 / 10 / 12 / 14 / 17 / 19 / 21 / 24 / 26 / 28 Chengdu CI551 TPE - CTU 6 / 13 / 20 / 27 CI552 CTU - TPE 6 / 13 / 20 / 27 Hong Kong CI909 TPE - HKG DAILY CI910 HKG - TPE DAILY
* Please be advised CI201/CI202 flight departure before 31MAR 2021 will be to/from Shanghai Pudong International Airport while the departure from 01APR 2021 will remain to/from Shanghai Hongqiao International Airport temporarily. Please check the flight status from our website, download China Airlines App, or register for SMS notification to receive the latest updates, thanks for your understanding and cooperation. - To/From Kaohsiung
Area Destination Flight No. Route Operation Date in April China Shanghai CI583 KHH - PVG 1 / 5 / 8 / 12 / 15 / 19 / 22 / 26 / 29 CI584 PVG - KHH 1 / 5 / 8 / 12 / 15 / 19 / 22 / 26 / 29 Xiamen AE967 KHH - XMN 1 / 8 / 15 / 19 / 22 / 26 / 29 AE968 XMN - KHH 1 / 8 / 15 / 19 / 22 / 26 / 29 Hong Kong CI931 KHH - HKG 2 / 5 CI932 HKG - KHH 2 / 5
- To/From Taipei
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Pre-Arrival:
- All passengers 5 years of age or older entering Canada from an international destination are required to provide, prior to boarding a flight, a negative COVID-19(PCR test).
- The test must be taken within 72 hours prior to the scheduled flight departure time to Canada.
- Download and use ArriveCAN APP to submit passenger's travel and contact information.
- Register arrival PCR test.
- Pre-booked the mandatory 3- night stay at one of the government-authorized hotels at own expense (including cost of hotel stay, food, and other fees) prior to departure to Canada. Failure to do so could result in a fine of up to CAD 3,000 per passenger. Passengers may contact the authorized hotels directly or through the authorize hotel direct links provided in the list of government website to book the mandatory 3-night hotel hotel booking website.
- Or call 1-800-294-8253(toll-free within North America) 1-613-830-2992(collect outside of North America).
Post-Arrival:- Take a PCR test at the first arrival at Vancouver airport. For those who do not comply may be subject to fines of up to CAD 3,000 per passenger.
- Following the arrival PCR test, passengers will collect a test kit for use later during the quarantine. The passenger will then proceed to the reserved hotel for 3 nights to await test results. After receiving a negative result, the passenger will be able to move to their place to carry out the remainder of the 14-day quarantine. With the positive result, passengers will be relocated to a designated quarantine facility.
- If the passenger needs to take a domestic flight to the final destination, they may be able to do so after receiving the negative result from the arrival test, and passengers are required to carry out the remainder of 14 days quarantine at the reported residence at final destination. Travelers who are making their direct transits from Canada to other international flights are exempted.
- Toward the end of the quarantine, the passenger will need to follow the instruction and use the test kit at Day 10. The passenger will be required to stay in the place of quarantine until a negative test result is received. If the passenger receives a positive result, please contact their local health authority and follow their directions
- Violating any instructions provided may result in 6 months in prison and/or up to CAD 750,000 in fines.
1. Considering that entry restriction may be changed at any time, please inquire and follow the latest entry restriction for Canada via the official websites.
2. Vancouver International Airport Website link for reference before coming to Vancouver. -
- Taiwan government announced that starting from 00:00 March 01(local departure time)foreigners who hold alien resident cards will be allowed entry while the others will still have to receive permission from Taiwan’s overseas representative offices.
- From 00:00 01 Mar, 2021(local flight departure time), Taiwan Taoyuan International Airport (TPE) is open for transit while passengers to/from Mainland China are still not allowed. Please check the transit and the immigration restrictions of all countries before accomplishing ticket payment.
- All foreign passengers are required to present the COVID-19 tested negative certification within 3 days (72 hours) prior to departure.
For more details, please refer to the announcement of the Taiwan Center for Disease Control.
https://www.cdc.gov.tw/En/Bulletin/Detail/b1eCtr41msjGk3R8f2re7A?typeid=158 -
The Wi-Fi Onboard pre-purchase service via CI website will be suspended from 02Mar, 2021. Please purchase in flight to enjoy your Wi-Fi Onboard service.
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Ticketing handling Guideline for passengers who are not entitled to enter/transfer, or required to isolate/quarantine, or are denied boarding due to fever symptom based on local government's policy on COVID-19 2021년 02월 23일Last Updated:23FEB21
- Eligibility: Passengers holding CI/AE valid tickets with confirmed travel date between 20JAN20-30APR21, and are not entitled to enter/transfer, or required to isolate/quarantine, or are denied boarding due to fever symptom based on local government's policy on COVID-19.
- Application Date: Must file applications on/before 30JUN21.
- Rebooking/Reissue/Reroute:
a. The ticket can be changed to other CI/AE flights within ticket validity. Any fare/tax differences including booking service charge incurred shall be paid by the passenger. Reissue charge including over-counter charge shall be waived once.
b. Tickets issued on The CI website please contact China Airlines branch office or Call Center to change bookings. - Refund: Full refund for unused tickets without imposing any refund service charge or penalty. Payments of chargeable seats, pre-paid excess baggage can be fully refunded. Please contact China Airlines branch office for a refund request.
- Not applicable:
a. Passengers holding other airline tickets shall comply with other airline ticket rules.
b. Discount tickets are not applicable to the principles. Group tickets please contact your agency.
For the details please contact your travel agency or CI/AE branch office.
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【Ticketing handling Guideline for the spread of COVID-19】
Updated: 14DEC201.To / From / Via Mainland China / Hong Kong Korea Europe Japan / Singapore / Thailand / Malaysia / Philippines / Indonesia / Vietnam / Cambodia / Myanmar / India / USA (excluding Guam) / Brunei Others Issue Date On / before 08FEB20 On / before 24FEB20 On / before 13MAR20 On / before 17MAR20 On / before 18MAR20 Origin Travel Date 20JAN - 30APR20 24FEB - 30APR20 07MAR - 30APR20 17MAR - 30APR20 19MAR - 30APR20 2.To / From / Via All routes Issue Date On / before 09APR20 Origin Travel Date 01MAY - 31MAY20 3.To / From / Via All routes Issue Date On / before 07MAY20 Origin Travel Date 01JUN - 30JUN20 4.To / From / Via All routes Issue Date On / before 02JUN20 Origin Travel Date 01JUL - 31AUG20 5.To / From / Via All routes Issue Date On / before 07AUG20 Origin Travel Date 01SEP - 31OCT20 6.To / From / Via All routes Issue Date On / before 28AUG20 Origin Travel Date 01NOV - 31DEC20 7.To / From / Via All routes Issue Date On / before 14DEC20 Origin Travel Date 01JAN21 - 28FEB21 Eligibility Passengers holding CI/AE valid tickets. Application Date Must file applications on/before 30APR21. Rebooking / Reissue / Reroute a. The ticket can be changed to other CI/AE flights within ticket validity. Any fare/tax differences including booking service charge incurred shall be paid by the passenger. Reissue charge including over-counter charge shall be waived once. b. Tickets issued on The CI website please contact China Airlines branch office or Call Center to change bookings. Refund a. For totally unused tickets: Full refund can be performed without imposing any refund charge/penalty. b. For partially used tickets: Refund charge can be waived. c. Chargeable seat and Prepaid excess baggage can be full refunded. d. Tickets issued via CI website, call centers and branch offices can apply for refund via CI Website. Group/Discount Tickets Discount tickets (AD/ID/DM)are not applicable for the principles. Group tickets please contact your agency. Not Applicable Passengers holding other airline tickets shall comply with other airline's ticket rule.
For the details please contact your travel agency or CI/AE branch office.【CI/AE Ticket handling Guideline for flight cancellation/delay/advance during COVID-19】
Updated: 23FEB21Eligibility Passengers holding CI/AE valid tickets (including DFP Award Ticket). Application Date Must file applications on/before 30JUN21. Change a. Tickets within validity can be revalidated with booking class/Carrier/City shown on the tickets remains unchanged while rebooking on other dates of CI/AE operated flights.
Any fare/tax differences and reissue charge including over-counter charge incurred shall be waived once.
Ticket issued on CI website please contact branch office or Call Center to change booking.b. Tickets to/from Mainland China can be changed to any CI/AE operating flight to/from Mainland China or Hong Kong with booking class shown on the ticket remains unchanged.
(This interchangeable handling does not apply to to/from Beijing/Shanghai/Xiamen/Chengdu.)
Tickets to/from Europe can be changed to any CI/AE operating flight to/from Europe excluding to/from UK London with booking class shown on the ticket remains unchanged.
Tickets to/from Australia/New Zealand can be changed to any CI/AE operating flight to/from Australia/New Zealand flights operated by CI/AE with booking class shown on the ticket remains unchanged.
Any fare/tax differences and reissue charge including over-counter charge incurred shall be waived once.c. Different points in the same country are interchangeable provided with the booking class shown on the ticket remains unchanged and flights are operated by CI/AE. (For Mainland China routes, please refer to Change b.) Any fare/tax differences and reissue charge including over-counter charge incurred shall be waived once. d. Any fare/tax differences incurred by rebooking on different booking class/routing except Change b./c. mentioned above shall be paid by passengers and reissue charge including over-counter charge shall be waived once. The newly-added booking service charge should be waived. Owing to Force Majeure, rearrangement to OAL flights is prohibited. Refund a. For totally unused tickets: Full refund can be performed without imposing any refund charge/penalty. b. For partially used tickets: Refund charge can be waived. c. Chargeable seat and Prepaid excess baggage can be full refunded. d. Original tickets issued via CI website, call centers and branch offices can apply for refund via CI Website. Group / Discount Tickets Discount tickets are not applicable for the principles. Group tickets please contact your agency. No Show Fee No show fee shall be waived provided that passengers are denied boarding to their flights at airports due to suspected infection of pneumonia or respiratory syndrome.
For the details please contact your travel agency or CI/AE branch office.【Cebu】
Updated: 19FEB20Ticketing handling Guideline of CI/AE operated flights to/from Cebu, due to the fact that Philippine government has decided to lift its travel ban against Taiwan- Eligibility: Passengers holding CI/AE valid tickets issued on/before 11FEB20 with confirmed bookings on CI/AE flights to/from Cebu between 29MAR20-11JUN20.
- Application Date: Must file applications on/before 30APR20.
- Rebooking/Reissue/Reroute:
a. Tickets within validity can be revalidated with booking class/Carrier/airport shown on tickets remain unchanged on CI/AE operating flights. Any fare/tax differences incurred by rebooking shall be waived once.
b. Any fare/tax differences incurred by rebooking on different booking class /rerouting shall be paid by passengers and the reissue charge shall be waived once while rearrangement to other airlines are not permitted.
c. Ticket issued on CI website please contact branch office or Call Center to change booking. - Refund: Full refund for unused tickets without imposing any refund service charge or penalty. Payments of chargeable seats, pre-paid excess baggage can be full refund. (Tickets issued on CI website can be refunded via "Refund Ticket" portal)
- Not applicable:
a. Passengers holding OAL tickets shall comply with OAL’s ticket rule.
b. Discount tickets are not applicable for the principles. Group tickets please contact your agency.
For the details please contact your travel agency or CI/AE branch office.
【Adjustment of the summer break in Taiwan】
Update: 04FEB20Due the postpone of 2020 summer break in Taiwan to avoid the spread of novel coronavirus, please be advised of following ticket handling guidelines.- Eligibility: Passengers holding CI/AE valid tickets originating from Taiwan with confirmed bookings on CI/AE flights departing from Taiwan between 28JUN and 15JUL2020 and must file application on/before 15FEB20.
- Rebooking/Reissue/Rerouting:
a. Tickets within validity can be changed the departure date with the same booking class and itinerary as the original ticket. However the new booking need to pay for the fare/tax difference if any. Reissue charge can be waived only once.
b. Ticket issued on CI website please contact branch office or Call Center to change booking. - Refund: Full refund for unused tickets without imposing any refund service charge or penalty. Payments of chargeable seats, pre-paid excess baggage can be full refund.
- Not applicable:
a. Passengers holding OAL tickets shall comply with OAL’s ticket rule.
b. Discount tickets are not applicable for the principles. Group tickets please contact your agency.
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From 20FEB2021, in order to cooperate with the renovation plan of Taoyuan International Airport, China Airlines exclusive check-in counter in Taoyuan International Airport Terminal 2 will be changed from counter no.8 to counter no.12/13. Thank you for your cooperation. (Only for all CI/AE operating flights and IT129/CI8609 departing from TPE Airport Terminal 2.)
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It is mandatory to wear the FFP2, KN95 and N95 , or surgical masks during the flight and in the air terminal. For more details, please click here.
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- The Taiwan government announced that it will ban arrivals from foreigners from 01Jan, 2021, with a few exceptions such as foreign visitors holding resident visas, diplomats, business people with special entry permits, and spouses and children of Taiwanese citizens, and other persons with special entry permits. The same rules apply to persons from Hong Kong, Macau, and China.
- Taiwan government suspends all passengers to transit via Taiwan from 00:00 01Jan,2021 (Taipei Time, GMT+8).
- Starting from 01Jan, 2021 00:00(local time at the place of departure), all passengers arriving in Taiwan are required to provide a certificate of a negative COVID-19 RT-PCR test result issued within three working days before boarding the flight to Taiwan. Starting on Jan. 15, passengers must present proof that an approved quarantine facility has been arranged, such as an official quarantine center or quarantine hotel. The quarantine facility must only contain one person.
- Effective from 24Jan,2021 passengers who do not arrange guarantee places for entering Taiwan in advance will be rejected boarding.
For relevant official information, please refer to the announcement of the Taiwan Center of Disease Control.
https://www.cdc.gov.tw/En/Bulletin/Detail/6qJb0IbzLMT9EllcqPZTqw?typeid=158