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Please note that Typhoon Guchol is approaching Japan, China Airlines would like to remind those passengers to/from Japan, should be advised to check the latest flight status before going to the airport.
Please check the flight status via our website, download China Airlines App, or register for SMS notification to receive the latest updates. Thanks for your understanding and cooperation.Flight Status CI Mobile APP Flight Messaging Branch office Flight Delay/Cancellation Certificate China Airlines Service Hotline
Location Service hotline Opening time Taipei (Taiwan) 412-9000
+886-2-412-9000Mon-Fri (GMT+8) 08:00~18:30
Holidays(GMT+8) 08:30~17:30Japan +81-3-6378-8855 Monday to Friday 09:00 - 12:00, 13:00 - 17:30
(Closed on Sat, Sun, and National Holidays)HongKong +852-2868-2299 Mon-Fri (GMT+8) 08:30~18:30
Sat, Public Holiday (GMT+8) 08:30~17:00
(Sun closed)China +86-400-888-6998 Daily (GMT+8) 08:30~17:30 U.S.A +1-800-227-5118 Mon-Fri(GMT-8/PT) 6:00~18:00
Holidays(GMT-8/PT) 07:00~15:30Airport contact information
Airport Contact information Taoyuan International Airport
(TPE)
Service hotline (+886) 03-398-3728 Terminal 1 (+886) 03-398-2143 Terminal 2 (+886) 03-398-3274 Taichung airport (RMQ) (+886) 04-261-55000 Kaohsiung International Airport (KHH) (+886) 07-805-1371 (+886) 07-805-1368 China Airline - HongKong
(HKG)
Customer service HongKong +852-2868-2299 HongKong international Airport +852-2769-8391 Mandarin Airlines Customer service +886-2-412-8008 Domestic Airports information Click here for more details -
2023년 6월 1일부(발권일 기준) 대권거리 기준으로 적용되는 중화항공의 한국출발 국제선 유류할증료(Fuel Surcharge)를 아래와 같이 안내드립니다.
1. 한국 출발 국제선 대권거리 적용 유류할증료(편도 운임 기준)
대권거리(Mile) 한국 출발 노선
(서울/부산 출발)
유류할증료(편도) 700 ~ 1400 대만
(타이베이/가오슝/송산)USD14
(약KRW18,600)2. 이원구간 지역별 유류할증료(편도 운임 기준)
지역
유류할증료(편도) 대만-미주 USD65
(약 KRW86,200)대만 -유럽/인도/대양주 USD65
(약 KRW86,200)대만-기타노선(동남아,홍콩 등) USD20
(약 KRW26,500)
※ 유류할증료는 발권일 기준 환율이 적용되어 원화금액은 상이할 수 있습니다.
※ 한국 출발이 아닌 해외 출발의 경우 해당 출발 국가의 유류할증료 규정이 별도로 적용됩니다.
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Handling guideline for cancellation of schedule change over 3 hours of CI/AE operated flights to/from Northeast Asia affected by Typhoon MAWAR 2023년 05월 31일
- Eligibility
Passengers who are holding CI/AE valid tickets with confirmed bookings on CI/AE affected flights must file applications on/before 01SEP23. - Rebooking/Reissue/Reroute
(a) Rebooking/Reissue to other CI/AE operated flights with the same Fare Basis/Carrier/Ticketed point including the airport shown on the ticket within ticket validity shall be revalidated or reissued once without service charge.
(b) Any Fare/Tax difference incurred by rebooking with a different Cabin/Fare Basis/Carrier or routing shall be paid by passengers but the reissue charge can be waived once.
(c) For tickets issued via CI website, please contact the call center or branch offices. Other tickets please contact original issuing offices for rebooking and reissue. - Refund
The refund service charge will be waived. Original tickets issued via China Airlines Offical website, call centers and branch offices can apply refund via CI Website. Chargeable seat and Prepaid excess baggage can be fully refunded. For other tickets please contact the original issuing offices.
Group and discount tickets are not applicable to the guidelines above.
Other airlines tickets with confirmed booking on CI/AE operated flights must follow the guidelines of ticket issuing airlines.
- Eligibility
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For more information about our flight operation, please click here for more details.
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Starting from July 1st, the counter closing time for check-in will be changed on part of China Airlines and Mandarin Airlines international flights. 2023년 05월 05일Dear all passengers, starting from July 1st, the counter closing time for check-in on part of China Airlines/Mandarin Airlines international flights will be changed to 60 minutes before the flight scheduled departure time. You are welcomed to use the self-check-in services to save your waiting time. For more details, you may refer to the Airport / Check-in Counter Information.
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2023년 5월 1일부(발권일 기준) 대권거리 기준으로 적용되는 중화항공의 한국출발 국제선 유류할증료(Fuel Surcharge)를 아래와 같이 안내드립니다.
1. 한국 출발 국제선 대권거리 적용 유류할증료(편도 운임 기준)
대권거리 (Mile) 한국 출발 노선
(서울/부산 출발)유류할증료(편도) 700 ~ 1400 대만
(타이베이/가오슝/송산)USD18
(약 KRW24,100)2. 이원구간 지역별 유류할증료(편도 운임 기준)
지역 유류할증료(편도) 대만 - 미주 USD65
(약 KRW87,100)대만 - 유럽/인도/대양주 USD65
(약 KRW87,100)대만 - 기타노선(동남아, 홍콩 등) USD20
(약 KRW26,800)※ 유류할증료는 발권일 기준 환율이 적용되어 원화금액은 상이할 수 있습니다.
※ 한국 출발이 아닌 해외 출발의 경우 해당 출발 국가의 유류할증료 규정이 별도로 적용됩니다. -
Effective from May 1, 2023, the acceptable currencies for cash transactions are NT Dollars, and US Dollars in the form of paper notes*.
For US dollars, only new version notes issued in 2009 and 2013 will be accepted (no year limit for 1, 2, 5, 10, and 50 USD notes). -
2023년 4월 1일부(발권일 기준) 대권거리 기준으로 적용되는 중화항공의 한국출발 국제선 유류할증료(Fuel Surcharge)를 아래와 같이 안내드립니다.
1. 한국 출발 국제선 대권거리 적용 유류할증료(편도 운임 기준)
대권거리 (Mile) 한국 출발 노선
(서울/부산 출발)유류할증료(편도) 700 ~ 1400 대만
(타이베이/가오슝/송산)USD23
(약 KRW29,900)2. 이원구간 지역별 유류할증료(편도 운임 기준)
지역 유류할증료(편도) 대만 - 미주 USD75
(약 KRW97,500)대만 - 유럽/인도/대양주 USD75
(약 KRW97,500)대만 - 기타노선(동남아, 홍콩 등) USD25
(약 KRW32,500)※ 유류할증료는 발권일 기준 환율이 적용되어 원화금액은 상이할 수 있습니다.
※ 한국 출발이 아닌 해외 출발의 경우 해당 출발 국가의 유류할증료 규정이 별도로 적용됩니다. -
Excess baggage rate/prepaid excess baggage rate and free baggage allowance for economy class between Australia and New Zealand will be adjusted effective on/after 12APR23. 2023년 03월 31일1. Free baggage allowance for economy class between Australia and New Zealand will be adjusted to 1piece/23KG effective for tickets issued on/after 12APR23. (The adjustment is confined to Economy Class itinerary between Australia and New Zealand and will not have impact on CI itinerary between Taiwan and New Zealand with a stopover in Australia). Free baggage allowance for Dynasty Flyer economy class award tickets will be adjusted accordingly.
2.Excess baggage rate between Australia and New Zealand effective for travels on/after 12APR23 will be adjusted to USD50/per piece and prepaid excess baggage rate to will be adjusted to USD45/per piece. Dynasty Flyer mileage deduction for excess baggage rate at the airport on this route will be adjusted to 7,600 mile per piece simultaneously. -
Effective from 26 March 2023, China Airlines flights departing/arriving from/to Chengdu will be operated at Chengdu Tianfu International Airport (TFU) 2023년 03월 26일Effective 26 March 2023, China Airlines flights departing/arriving from/to Chengdu will be relocated from Chengdu Shuangliu International Airport (CTU) to Chengdu Tianfu International Airport (TFU).
Please double-check your departure/landing airport before your journey, thank you.