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  • Lounge Services at Brisbane Airport Now Moved to Qantas Club Lounge 2025년 01월 17일
    Effective immediately, the lounge services at Brisbane Airport will be moved to the Qantas Club Lounge. This change aims to provide you with a higher-quality service experience and a more comfortable environment during your travels. The Qantas Club Lounge is located near Gate 80 in the International Terminal at Brisbane Airport. You can easily access it.
  • Songshan Airport(TSA) check-in counters adjustment 2025년 01월 17일
    From 2025/01/23 to 2025/01/26, our company’s flight check-in counters will be adjusted in accordance with the Songshan Airport Spring Festival evacuation operation. Please follow the flight check-in information system to the corresponding counter.
  • Travel reminder for CNY 2025년 01월 10일
    Due to the large number of passengers flying during the Lunar New Year Holidays, we kindly remind you to go to the airport earlier for your check-in process. To shorten your waiting time, kindly note the following points:
    1. Web Check-in
      Before heading to the airport, you may use Online Check-In via China Airlines' website or APP 48 hours prior to the flight departure time (24 hours for flights leaving for the United States or Guam). You also may reserve your "Auto Check-In" service in advance to make your trip more relaxing. For more details please refer to China Airlines Online Check-In information.
    2. Immigration regulation
      Before heading to the airport, please well-prepare the required entry documents for each region/country's immigration regulations and complete the registration such as applications download or online customs pre-clearance procedures.
    3. Rules of dangerous goods
      Clearly acknowledged the transport rules of dangerous goods (e.g. lighters, lithium batteries, mobile power, etc.) to avoid for possible baggage recheck-in.
    4. Check-in counter operation time
      Counter check-in service closing time will be 60 minutes before flight departure.
  • Adjustment for Reissue Service Charge 2025년 01월 07일
    1. If you have a ticket issued by a travel agency and wish to change your itinerary, please contact the original issuing travel agency for reissuance.
    2. Effective for reissue dates on/after January 8, 2025, if you have a totally unused ticket issued by a travel agency and wish to reissue at our ticketing counter, customer service center or airport, in addition to the original ticket change fee and fare/tax differences, the additional Reissue Service Charge will be adjusted to TWD 3000 or equivalent USD 100 per ticket. (The charge is non-discountable and non-refundable.)
    3. It is recommended to confirm that your ticket matches the confirmed reservation before departure and avoid going to the airport counter without a confirmed booking to prevent incurring this fee.
  • 한국출발 유류할증료 안내(25년 1월 1일 부) 2025년 01월 01일

    2025년 1월 1일부(발권일 기준) 대권거리 기준으로 적용되는 중화항공의 한국출발 국제선 유류할증료(Fuel Surcharge)를 아래와 같이 안내드립니다.

    1.한국 출발 국제선 대권거리 적용 유류할증료(편도 운임 기준)

    대권거리 (Mile)한국 출발 노선
    (서울/부산 출발)    		유류할증료(편도)
    700 ~ 1400대만
     (타이베이/가오슝/송산)    		USD17
    (약 KRW24,700)

    2. 이원구간 지역별 유류할증료(편도 운임 기준)

    지역유류할증료(편도)
    대만 - 미주USD70
    (약 KRW101,500)
    대만 - 유럽/인도/대양주USD70
    (약 KRW101,500)
    대만 - 기타노선(동남아, 홍콩 등)USD20
    (약 KRW29,000)

    ※ 유류할증료는 발권일 기준 환율이 적용되어 원화금액은 상이할 수 있습니다.
    ※ 한국 출발이 아닌 해외 출발의 경우 해당 출발 국가의 유류할증료 규정이 별도로 적용됩니다.

  • 한국출발 유류할증료 안내(24년 12월 1일 부) 2024년 12월 01일

    2024년 12월 1일부(발권일 기준) 대권거리 기준으로 적용되는 중화항공의 한국출발 국제선 유류할증료(Fuel Surcharge)를 아래와 같이 안내드립니다.

    1.한국 출발 국제선 대권거리 적용 유류할증료(편도 운임 기준)

    대권거리 (Mile)한국 출발 노선
    (서울/부산 출발)    		유류할증료(편도)
    700 ~ 1400대만
     (타이베이/가오슝/송산)    		USD17
    (약 KRW23,900)

    2. 이원구간 지역별 유류할증료(편도 운임 기준)

    지역유류할증료(편도)
    대만 - 미주USD70
    (약 KRW98,200)
    대만 - 유럽/인도/대양주USD70
    (약 KRW98,200)
    대만 - 기타노선(동남아, 홍콩 등)USD20
    (약 KRW28,100)

    ※ 유류할증료는 발권일 기준 환율이 적용되어 원화금액은 상이할 수 있습니다.
    ※ 한국 출발이 아닌 해외 출발의 경우 해당 출발 국가의 유류할증료 규정이 별도로 적용됩니다.

  • Handling guideline for cancellation of schedule change over 3 hours of CI/AE operated flights to/from Seoul affected by Heavy Snowfall 2024년 11월 28일
     
    ApplicationCI/AE Flight cancellation, delay or advance over 3 hours
    EligibilityPassengers holding CI/AE valid tickets issued on/before 26NOV24 with confirmed bookings on affected flights, must submit applications on/before 27FEB25 (Change regulations are applicable to Dynasty Flyer Program Award Ticket).
    Changea. Within ticket validity, the fare/tax/booking service charge differences and reissue charge, including reissue service charge, shall be waived once provided that booking class/Carrier/Routing (Airport) remains unchanged and the new flight date is within 14 days prior to/after the affected flight. Flights operated by CI/AE shall not be rebooked to codeshare flights or other airlines flights. Ticket issued on CI website please contact the branch office or Call Center to change the booking.
    b. Within ticket validity, if the above item is not applicable, the difference of fare/tax caused by the change of the booking class/itinerary should be paid by the passenger. The booking service charge difference and reissue charge, including the reissue service charge, shall be waived once.
    Refunda. For totally unused tickets: Full refund can be performed without imposing any refund charge/penalty.
    b. For partially used tickets: Refund charge can be waived.
    c. Chargeable seats and Pre-paid excess baggage can be fully refunded.
    d. Original tickets issued via the CI website, call centers, and the branch offices can apply for a refund via CI Website.
    Group / Free/ Reduced fare TicketsFree and Reduced fare tickets do not apply to the principles above, e.g. ID/AD/DM...etc. For group tickets, please contact your travel agency.

    For the details please contact your travel agency or CI/AE branch office.
    　
    　
  • 한국출발 유류할증료 안내(24년 11월 1일 부) 2024년 11월 01일

    2024년 11월 1일부(발권일 기준) 대권거리 기준으로 적용되는 중화항공의 한국출발 국제선 유류할증료(Fuel Surcharge)를 아래와 같이 안내드립니다.

    1.한국 출발 국제선 대권거리 적용 유류할증료(편도 운임 기준)

    대권거리 (Mile)한국 출발 노선
    (서울/부산 출발)    		유류할증료(편도)
    700 ~ 1400대만
     (타이베이/가오슝/송산)    		USD15
    (약 KRW20,600)

    2. 이원구간 지역별 유류할증료(편도 운임 기준)

    지역유류할증료(편도)
    대만 - 미주USD70
    (약 KRW96,000)
    대만 - 유럽/인도/대양주USD70
    (약 KRW96,000)
    대만 - 기타노선(동남아, 홍콩 등)USD20
    (약 KRW27,500)

    ※ 유류할증료는 발권일 기준 환율이 적용되어 원화금액은 상이할 수 있습니다.
    ※ 한국 출발이 아닌 해외 출발의 경우 해당 출발 국가의 유류할증료 규정이 별도로 적용됩니다.

  • Handling guideline for cancellation of schedule change over 3 hours of CI/AE operated flights to/from Taiwan affected by Typhoon KONG-REY 2024년 10월 30일
     
    ApplicationCI/AE Flight cancellation, delay or advance over 3 hours
    EligibilityPassengers holding CI/AE valid tickets issued on/before 30OCT24 with confirmed bookings on affected flights, must submit applications on/before 31JAN25 (Change regulations are applicable to Dynasty Flyer Program Award Ticket).
    Changea. Within ticket validity, the fare/tax/booking service charge differences and reissue charge, including reissue service charge, shall be waived once provided that booking class/Carrier/Routing (Airport) remains unchanged and the new flight date is within 14 days prior to/after the affected flight. Flights operated by CI/AE shall not be rebooked to codeshare flights or other airlines flights. Ticket issued on CI website please contact the branch office or Call Center to change the booking.
    b. Within ticket validity, if the above item is not applicable, the difference of fare/tax caused by the change of the booking class/itinerary should be paid by the passenger. The booking service charge difference and reissue charge, including the reissue service charge, shall be waived once.
    Refunda. For totally unused tickets: Full refund can be performed without imposing any refund charge/penalty.
    b. For partially used tickets: Refund charge can be waived.
    c. Chargeable seats and Pre-paid excess baggage can be fully refunded.
    d. Original tickets issued via the CI website, call centers, and the branch offices can apply for a refund via CI Website.
    Group / Free/ Reduced fare TicketsFree and Reduced fare tickets do not apply to the principles above, e.g. ID/AD/DM...etc. For group tickets, please contact your travel agency.

    For the details please contact your travel agency or CI/AE branch office.
    　
    　
  • Handling guideline for cancellation of schedule change over 3 hours of CI/AE operated flights to/from Da Nang affected by Typhoon TRAMI 2024년 10월 26일
     
    ApplicationCI/AE Flight cancellation, delay or advance over 3 hours
    EligibilityPassengers holding CI/AE valid tickets issued on/before 26OCT24 with confirmed bookings on affected flights, must submit applications on/before 27JAN25 (Change regulations are applicable to Dynasty Flyer Program Award Ticket).
    Changea. Within ticket validity, the fare/tax/booking service charge differences and reissue charge, including reissue service charge, shall be waived once provided that booking class/Carrier/Routing (Airport) remains unchanged and the new flight date is within 14 days prior to/after the affected flight. Flights operated by CI/AE shall not be rebooked to codeshare flights or other airlines flights. Ticket issued on CI website please contact the branch office or Call Center to change the booking.
    b. Within ticket validity, if the above item is not applicable, the difference of fare/tax caused by the change of the booking class/itinerary should be paid by the passenger. The booking service charge difference and reissue charge, including the reissue service charge, shall be waived once.
    Refunda. For totally unused tickets: Full refund can be performed without imposing any refund charge/penalty.
    b. For partially used tickets: Refund charge can be waived.
    c. Chargeable seats and Pre-paid excess baggage can be fully refunded.
    d. Original tickets issued via the CI website, call centers, and the branch offices can apply for a refund via CI Website.
    Group / Free/ Reduced fare TicketsFree and Reduced fare tickets do not apply to the principles above, e.g. ID/AD/DM...etc. For group tickets, please contact your travel agency.

    For the details please contact your travel agency or CI/AE branch office.