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  • Handling Guidelines for cancellation or schedule change over 3 hours of CI/AE operated flights affected by Typhoon PODUL 2025년 08월 12일
     
    ApplicationCI/AE Flight — cancellation, delay or advance over 3 hours
    EligibilityPassengers holding CI/AE valid tickets issued on/before 12AUG25 with confirmed bookings on affected flights, must submit applications on/before 13NOV25 (Change regulations are applicable to Dynasty Flyer Program Award Ticket).
    Changea. Within ticket validity, the fare/tax/booking service charge differences and reissue charge, including reissue service charge, shall be waived once provided that booking class/Carrier/Routing (Airport) remains unchanged and the new flight date is within 14 days prior to/after the affected flight. Flights operated by CI/AE shall not be rebooked to codeshare flights or other airlines flights. Ticket issued on CI website please contact the branch office or Call Center to change the booking.
    b. Within ticket validity, if the above item is not applicable, the difference of fare/tax caused by the change of the booking class/itinerary should be paid by the passenger. The booking service charge difference and reissue charge, including the reissue service charge, shall be waived once.
    Refunda. For totally unused tickets: Full refund can be performed without imposing any refund charge/penalty.
    b. For partially used tickets: Refund charge can be waived.
    c. Chargeable seats and Pre-paid excess baggage can be fully refunded.
    d. Original tickets issued via the CI website, call centers, and the branch offices can apply for a refund via CI Website.
    Group / Free/ Reduced fare TicketsGroup / Free/ Reduced fare Tickets Free and Reduced fare tickets do not apply to the principles above, e.g. ID/AD/DM...etc. For group tickets, please contact your travel agency.

    For the details please contact your travel agency or CI/AE branch office.
    　
    　
  • Notice for Typhoon PODUL condition 2025년 08월 12일

    Due to the impact of Typhoon PODUL, China Airlines flights may be subject to schedule changes. Please check the flight status via our website, download the China Airlines App, or register for SMS notification to receive the latest updates.


    flight information-02flight information-03
    		flight information-06
    Schedule ChangeFlight MessagingFlight Departure/Arrival Certificate

    China Airlines Service Hotline

    LocationService hotline
    		Opening time
    Taipei(Taiwan) 412-9000
    +886-2-412-9000    		Mon-Fri (GMT+8) 08:00~18:30
    Holidays(GMT+8) 08:30~17:30
    Japan
    		+81-3-6378-8855Monday to Friday 09:00 - 12:00, 13:00 - 17:30
    (Closed on Sat, Sun, and National Holidays)
    HongKong+852-2868-2299Mon-Fri (GMT+8) 08:30~18:30
    Sat, Public Holiday (GMT+8) 08:30~17:00
    (Sun closed)
    China+86-400-888-6998Mon-Fri (GMT+8) 08:30~18:30
    Sat, Public Holiday (GMT+8) 08:30~17:00
    (Sun closed)
    U.S.A+1-800-227-5118Mon-Fri(GMT-8/PT) 6:00~18:00 
    Holidays(GMT-8/PT) 07:00~15:30

    Airport contact information

    AirportContact information

    Taoyuan International Airport

    (TPE)

    		Service hotline
    		(+886) 03-398-3728
    Terminal 1(+886) 03-398-2143
    Terminal 2(+886) 03-398-3274
    Taichung airport (RMQ)(+886)  04-261-55000
    Kaohsiung International Airport (KHH)(+886)  07-805-1371
    (+886)  07-805-1368

    China Airline - HongKong

    (HKG)

    		Customer service HongKong
    		+852-2868-2299
    HongKong international Airport+852-2769-8391
    Mandarin Airlines
    		Customer service
    		+886-2-412-8008
    Domestic Airports information
    		Click here for more details
    　

    　

  • Notice for Flights Adjusted Due to Kamchatka Peninsula Volcanic Ash 2025년 08월 09일

    China Airlines flights CI011 (New York–Taoyuan, Aug 8) and CI012 (Taoyuan–New York, Aug 9) were rerouted to avoid volcanic ash from Russia’s Kamchatka Peninsula. The detour extended flight times and reduced payload capacity.


    Affected passengers have been assisted with rebooking or alternative flights. Delayed baggage will be delivered to passengers’ designated addresses.


    China Airlines is closely monitoring the situation and will adjust flight operations as necessary. Please check the flight status via our website, download the China Airlines App, or register for SMS notification to receive the latest updates.


    flight information-02flight information-03
    		flight information-06
    Schedule ChangeFlight MessagingFlight Departure/Arrival Certificate

    China Airlines Service Hotline

    LocationService hotline
    		Opening time
    Taipei(Taiwan) 412-9000
    +886-2-412-9000    		Mon-Fri (GMT+8) 08:00~18:30
    Holidays(GMT+8) 08:30~17:30
    Japan
    		+81-3-6378-8855Monday to Friday 09:00 - 12:00, 13:00 - 17:30
    (Closed on Sat, Sun, and National Holidays)
    HongKong+852-2868-2299Mon-Fri (GMT+8) 08:30~18:30
    Sat, Public Holiday (GMT+8) 08:30~17:00
    (Sun closed)
    China+86-400-888-6998Mon-Fri (GMT+8) 08:30~18:30
    Sat, Public Holiday (GMT+8) 08:30~17:00
    (Sun closed)
    U.S.A+1-800-227-5118Mon-Fri(GMT-8/PT) 6:00~18:00 
    Holidays(GMT-8/PT) 07:00~15:30

    Airport contact information

    AirportContact information

    Taoyuan International Airport

    (TPE)

    		Service hotline
    		(+886) 03-398-3728
    Terminal 1(+886) 03-398-2143
    Terminal 2(+886) 03-398-3274
    Taichung airport (RMQ)(+886)  04-261-55000
    Kaohsiung International Airport (KHH)(+886)  07-805-1371
    (+886)  07-805-1368

    China Airline - HongKong

    (HKG)

    		Customer service HongKong
    		+852-2868-2299
    HongKong international Airport+852-2769-8391
    Mandarin Airlines
    		Customer service
    		+886-2-412-8008
    Domestic Airports information
    		Click here for more details
    　

    　

  • 한국출발 유류할증료 안내(25년 8월 1일 부) 2025년 08월 01일

    2025년 8월 1일부(발권일 기준) 대권거리 기준으로 적용되는 중화항공의 한국 출발 국제선 유류할증료(Fuel Surcharge)를 아래와 같이 안내드립니다.

    1. 한국 출발 국제선 대권거리 적용 유류할증료(편도 운임 기준)

    대권거리 (Mile)한국 출발 노선
    (서울/부산 출발)    		유류할증료(편도)
    700 ~ 1400대만
     (타이베이/가오슝/송산)    		USD15
    (약 KRW20,800)

    2. 이원구간 지역별 유류할증료(편도 운임 기준)

    지역유류할증료(편도)
    대만 - 미주USD64
    (약 KRW88,800)
    대만 - 유럽/인도/대양주USD64
    (약 KRW88,800)
    대만 - 기타노선(동남아, 홍콩 등)USD18
    (약 KRW25,000)

    ※ 유류할증료는 발권일 기준 환율이 적용되어 원화 금액은 상이할 수 있습니다.
    ※ 한국 출발이 아닌 해외 출발의 경우 해당 출발 국가의 유류할증료 규정이 별도로 적용됩니다.

  • Phnom Penh International Airport (PNH) will officially relocate to Techo International Airport (KTI) on September 9, 2025. 2025년 08월 01일
    Starting from September 9, 2025, all China Airlines flights operating to and from Phnom Penh (PNH) will change their departure and arrival airport to Techo International Airport (KTI).

    If your travel date is after September 9, 2025, please select Techo International Airport (KTI) as your departure or arrival airport when booking your flight. If you are planning to travel with China Airlines to and from Phnom Penh (PNH) and your return date is after the airport closure, please use the "Multi-city and Stopover" feature to select Techo International Airport (KTI) as your return airport.

    The Cambodian government has announced that Phnom Penh International Airport (PNH) will cease operations at 23:59 local time on September 8, 2025.

  • Handling Guidelines for cancellation or schedule change over 3 hours of CI/AE operated flights affected by Typhoon KROSA 2025년 08월 01일
     
    ApplicationCI/AE Flight to/from Tokyo — cancellation, delay or advance over 3 hours
    EligibilityPassengers holding CI/AE valid tickets issued on/before 31JUL25 with confirmed bookings to/from Tokyo on affected flights, must submit applications on/before 01NOV25 (Change regulations are applicable to Dynasty Flyer Program Award Ticket).
    Changea. Within ticket validity, the fare/tax/booking service charge differences and reissue charge, including reissue service charge, shall be waived once provided that booking class/Carrier/Routing (Airport) remains unchanged and the new flight date is within 14 days prior to/after the affected flight. Flights operated by CI/AE shall not be rebooked to codeshare flights or other airlines flights. Ticket issued on CI website please contact the branch office or Call Center to change the booking.
    b. Within ticket validity, if the above item is not applicable, the difference of fare/tax caused by the change of the booking class/itinerary should be paid by the passenger. The booking service charge difference and reissue charge, including the reissue service charge, shall be waived once.
    Refunda. For totally unused tickets: Full refund can be performed without imposing any refund charge/penalty.
    b. For partially used tickets: Refund charge can be waived.
    c. Chargeable seats and Pre-paid excess baggage can be fully refunded.
    d. Original tickets issued via the CI website, call centers, and the branch offices can apply for a refund via CI Website.
    Group / Free/ Reduced fare TicketsGroup / Free/ Reduced fare Tickets Free and Reduced fare tickets do not apply to the principles above, e.g. ID/AD/DM...etc. For group tickets, please contact your travel agency.

    For the details please contact your travel agency or CI/AE branch office.
    　
    　
  • Handling Guidelines for cancellation or schedule change over 3 hours of CI/AE operated flights affected by Typhoon CO-MAY 2025년 07월 29일
     
    ApplicationCI/AE Flight to/from Shanghai — cancellation, delay or advance over 3 hours
    EligibilityPassengers holding CI/AE valid tickets issued on/before 29JUL25 with confirmed bookings to/from Shanghai on affected flights, must submit applications on/before 30OCT25 (Change regulations are applicable to Dynasty Flyer Program Award Ticket).
    Changea. Within ticket validity, the fare/tax/booking service charge differences and reissue charge, including reissue service charge, shall be waived once provided that booking class/Carrier/Routing (Airport) remains unchanged and the new flight date is within 14 days prior to/after the affected flight. Flights operated by CI/AE shall not be rebooked to codeshare flights or other airlines flights. Ticket issued on CI website please contact the branch office or Call Center to change the booking.
    b. Within ticket validity, if the above item is not applicable, the difference of fare/tax caused by the change of the booking class/itinerary should be paid by the passenger. The booking service charge difference and reissue charge, including the reissue service charge, shall be waived once.
    Refunda. For totally unused tickets: Full refund can be performed without imposing any refund charge/penalty.
    b. For partially used tickets: Refund charge can be waived.
    c. Chargeable seats and Pre-paid excess baggage can be fully refunded.
    d. Original tickets issued via the CI website, call centers, and the branch offices can apply for a refund via CI Website.
    Group / Free/ Reduced fare TicketsGroup / Free/ Reduced fare Tickets Free and Reduced fare tickets do not apply to the principles above, e.g. ID/AD/DM...etc. For group tickets, please contact your travel agency.

    For the details please contact your travel agency or CI/AE branch office.
    　
    　
  • Handling Guidelines for cancellation or schedule change over 3 hours of CI/AE operated flights affected by Typhoon FRANCISCO 2025년 07월 23일
     
    ApplicationCI/AE Flight to/from Okinawa — cancellation, delay or advance over 3 hours
    EligibilityPassengers holding CI/AE valid tickets issued on/before 23JUL25 with confirmed bookings to/from Okinawa on affected flights, must submit applications on/before 24OCT25 (Change regulations are applicable to Dynasty Flyer Program Award Ticket).
    Changea. Within ticket validity, the fare/tax/booking service charge differences and reissue charge, including reissue service charge, shall be waived once provided that booking class/Carrier/Routing (Airport) remains unchanged and the new flight date is within 14 days prior to/after the affected flight. Flights operated by CI/AE shall not be rebooked to codeshare flights or other airlines flights. Ticket issued on CI website please contact the branch office or Call Center to change the booking.
    b. Within ticket validity, if the above item is not applicable, the difference of fare/tax caused by the change of the booking class/itinerary should be paid by the passenger. The booking service charge difference and reissue charge, including the reissue service charge, shall be waived once.
    Refunda. For totally unused tickets: Full refund can be performed without imposing any refund charge/penalty.
    b. For partially used tickets: Refund charge can be waived.
    c. Chargeable seats and Pre-paid excess baggage can be fully refunded.
    d. Original tickets issued via the CI website, call centers, and the branch offices can apply for a refund via CI Website.
    Group / Free/ Reduced fare TicketsGroup / Free/ Reduced fare Tickets Free and Reduced fare tickets do not apply to the principles above, e.g. ID/AD/DM...etc. For group tickets, please contact your travel agency.

    For the details please contact your travel agency or CI/AE branch office.
    　
    　
  • 2025년 10월 1일부터 대만 입국신고서는 온라인 제출 방식으로 완전히 변경됩니다. 2025년 07월 22일
    이민국에서는 외국인을 대상으로 대만 입국신고서(TWAC)를 온라인으로 제공합니다. 2025년 10월 1일부터 모든 제출은 온라인에서 완료해야 합니다.
    여행자는 대만 도착 3일 전부터 입국신고서를 작성할 수 있어 출입국 심사에 필요한 대기 시간을 단축할 수 있습니다. 자격 요건을 충족하는 외국인은 본 서비스를 이용하는 것이 좋습니다.
    대만 이민국 입국신고서 웹사이트: https://twac.immigration.gov.tw
  • Handling Guidelines for cancellation or schedule change over 3 hours of CI/AE operated flights affected by Typhoon WIPHA 2025년 07월 18일
     
    ApplicationCI/AE Flight to/from Hong Kong, Shenzhen, Guangzhou, or Hanoi — cancellation, delay or advance over 3 hours
    Eligibilitya. Passengers holding CI/AE valid tickets issued on/before 18JUL25 with confirmed bookings to/from Hong Kong on affected flights, must submit applications on/before 18OCT25 (Change regulations are applicable to Dynasty Flyer Program Award Ticket).
    b. Passengers holding CI/AE valid tickets issued on/before 19JUL25 with confirmed bookings to/from Shenzhen/Guangzhou on affected flights, must submit applications on/before 19OCT25 (Change regulations are applicable to Dynasty Flyer Program Award Ticket).
    c. Passengers holding CI/AE valid tickets issued on/before 21JUL25 with confirmed bookings to/from Hanoi on affected flights, must submit applications on/before 22OCT25 (Change regulations are applicable to Dynasty Flyer Program Award Ticket).
    Changea. Within ticket validity, the fare/tax/booking service charge differences and reissue charge, including reissue service charge, shall be waived once provided that booking class/Carrier/Routing (Airport) remains unchanged and the new flight date is within 14 days prior to/after the affected flight. Flights operated by CI/AE shall not be rebooked to codeshare flights or other airlines flights. Ticket issued on CI website please contact the branch office or Call Center to change the booking.
    b. Within ticket validity, if the above item is not applicable, the difference of fare/tax caused by the change of the booking class/itinerary should be paid by the passenger. The booking service charge difference and reissue charge, including the reissue service charge, shall be waived once.
    Refunda. For totally unused tickets: Full refund can be performed without imposing any refund charge/penalty.
    b. For partially used tickets: Refund charge can be waived.
    c. Chargeable seats and Pre-paid excess baggage can be fully refunded.
    d. Original tickets issued via the CI website, call centers, and the branch offices can apply for a refund via CI Website.
    Group / Free/ Reduced fare TicketsGroup / Free/ Reduced fare Tickets Free and Reduced fare tickets do not apply to the principles above, e.g. ID/AD/DM...etc. For group tickets, please contact your travel agency.

    For the details please contact your travel agency or CI/AE branch office.