공지사항

【North America】 

【Europe】

Excess baggage charge will be collected for transportation of any pet cages or sporting equipment only when total dimensions of each piece exceed 292cm(115in). 

In this scenario, the pet cage and sporting equipment can be accepted as checked baggage subject to space availability of cargo cabin on the flight.

2022년 10월 1일부(발권일 기준) 대권거리 기준으로 적용되는 중화항공의 한국출발 국제선 유류할증료(Fuel Surcharge)를 아래와 같이 안내드립니다.

1. 한국 출발 국제선 대권거리 적용 유류할증료(편도 운임 기준) 

2. 이원구간 지역별 유류할증료(편도 운임 기준) 

※ 유류할증료는 발권일 기준 환율이 적용되어 원화금액은 상이할 수 있습니다.
※ 한국 출발이 아닌 해외 출발의 경우 해당 출발 국가의 유류할증료 규정이 별도로 적용됩니다.

Eligibility 

Passengers who are holding CI/AE valid tickets issued on/before 24AUG22 with confirmed bookings on CI/AE affected flights and must file applications on/before 25NOV22.

Rebooking/Reissue/Reroute
a. Rebooking/Reissue to other CI/AE operated flights with the same Fare Basis/Carrier/Ticketed point including airport shown on the ticket within ticket validity shall be revalidated or reissued once without service charge.
b. Any Fare/Tax difference incurred by rebooking with different Cabin/Fare Basis/Carrier or routing shall be paid by passengers but reissue charge can be waived once.
c. For tickets issued via CI website, passengers can change booking online. Other tickets please contact original issuing offices for rebooking and reissue.

Refund
Refund service charge will be waived. Original tickets issued via China Airlines Offical website, call centers and branch offices can apply refund via CI Website . Chargeable seat and Prepaid excess baggage can be full refunded. Other tickets please contact the original issuing offices.

Group and discount tickets are not applicable to the guidelines above. Other airlines tickets with confirmed booking on CI/AE operated flights must follow the guidelines of ticket issuing airlines.

Due to the lack of manpower in European and American airports, resulting in a large amount of baggage being stranded, please put identification tags or labels with addresses and phone numbers on your baggage. 

These will enable us to locate your baggage if it is lost.

If passengers' journeys include the connecting flights operating by Lufthansa/ Austrian Airlines on the same ticket, passengers can get their boarding passes for all flights and have the baggage tagged to the final destination; however, whether passengers need to claim their luggage at the connecting airport, depends on the regulations of each airport.

Remarks: According to regulation from IATA, if passenger’s trip is involved two or more airlines and destinations, the itineraries have to be listed on the same ticket or conjunction tickets. In case passengers hold two or more “Separate Tickets” for travelling, it means there are two or more “Condition of Contacts” on the trip, the origin station will not tag-through to the final destination, passengers have to pick up the baggage and re-check to the final destination at the transfer station.

For more information about IATCI, please refer to China Airlines Website: https://www.china-airlines.com/tw/en/fly/at-the-airport/airport-information.