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공지사항

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  • MDA Livery on Selected Routes 2025년 05월 09일
    Effective May 28, 2025, China Airlines will operate the Kaohsiung–Singapore (CI757/CI758), Kaohsiung–Manila (CI711/CI712), and Kaohsiung–Bangkok ( Certain days of week ,CI839/CI840) services using aircraft featuring the Mandarin Airlines livery.
    　
    　
  • Handling Guidelines for to/from Europe tickets caused by Conflict between India and Pakistan 2025년 05월 07일
     
    ApplicationCI/AE flights cancellation/irregularity time over 2 hours to/from Europe caused by Conflict Between India and Pakistan
    EligibilityPassengers holding CI/AE valid tickets with confirmed bookings to/from Europe on/after 06May (Change regulations are applicable to Dynasty Flyer Program Award Ticket)
    Changea. Within ticket validity, the fare/tax/booking service charge differences and reissue charge, including reissue service charge, shall be waived once provided that Booking class/Carrier/Routing (City) remains unchanged. Flights operated by CI/AE shall not be rebooked to codeshare flights or other airlines flights. Ticket issued on CI website please contact the branch office or Call Center to change the booking.
    b. Within ticket validity, if the above item is not applicable, the difference of fare/tax caused by the change of the booking class/itinerary should be paid by the passenger. The booking service charge difference and reissue charge, including the reissue service charge, shall be waived once.
    Refunda. For totally unused tickets: Full refund can be performed without imposing any refund charge/penalty.
    b. For partially used tickets: Refund charge can be waived.
    c. Chargeable seats and Pre-paid excess baggage can be fully refunded.
    d. Original tickets issued via the CI website, call centers, and the branch offices can apply for a refund via CI Website.
    Group / Free/ Reduced fare TicketsFree and Reduced fare tickets do not apply to the principles above, e.g. ID/AD/DM...etc. For group tickets, please contact your travel agency.

    For the details please contact your travel agency or CI/AE branch office.
    　
    　
  • Notice for Passengers Travelling to/from Europe 2025년 05월 07일

    China Airlines has activated the relevant protocols in response to the force majeure /extraordinary circumstance caused by the Indo-Pakistani conflict. To ensure the safety of all travelers, crew members, and aircraft within the area affected by this international situation, the following flight changes have been made after an expert assessment:

    Flights CI61 (Taoyuan - Frankfurt) and CI73 (Taoyuan - Amsterdam) on May 6 were diverted to Bangkok where they received a change of crew and refueled before returning to Taipei. These flights will continue onto their original destination once a new route is planned to avoid the affected region. Flights CI67 (Taoyuan - Prague) and CI75 (Taoyuan - Rome) on May 6 have been canceled. Flight CI82 (London - Taoyuan) on May 6 was diverted to Prague where it received a change of crew and refueled before returning to Taoyuan. Flight CI81 (Taoyuan - London) on May 7 has been canceled.

    China Airlines is continuing to monitor the situation and adjusting flight schedules as necessary. For the latest flight changes, please visit the China Airlines website, use the CAL mobile app, or register for SMS notification. We thank all travelers for their patience and understanding.

  • Adjustments to the charge regulations for Unaccompanied Minors 2025년 05월 05일
    Adjustments to the charge regulations for Unaccompanied Minors (UM) on CI/AE international sectors will take effect for tickets issued on or after May 8, 2025, as follows:
    1. Applicable Fares :
      ● Excluding RBD L, Unaccompanied Minors must purchase an adult ticket and also apply to mileage upgrade with confirm booking (RBD-I/P) and award ticket (RBD-O/Z/X).
      ● ID/AD/GE/RG/DM/CG discount ticket types are not applicable.
      ● The same rule applies when minors travel with an adult in a different cabin.
    2. Changes/Cancellation Charge: Processed according to the relevant ticket regulations.
  • 한국출발 유류할증료 안내(25년 5월 1일 부) 2025년 05월 01일

     2025년 5 월 1 일부(발권일 기준) 대권거리 기준으로 적용되는 중화항공의 한국출발 국제선 유류할증료(Fuel Surcharge)를 아래와 같이 안내드립니다.

    1. 한국 출발 국제선 대권거리 적용 유류할증료(편도 운임 기준)

    대권거리 (Mile)한국 출발 노선
    (서울/부산 출발)    		유류할증료(편도)
    700 ~ 1400대만
     (타이베이/가오슝/송산)    		USD12
    (약 KRW17,300)

    2. 이원구간 지역별 유류할증료(편도 운임 기준)

    지역유류할증료(편도)
    대만 - 미주USD65
    (약 KRW93,600)
    대만 - 유럽/인도/대양주USD65
    (약 KRW93,600)
    대만 - 기타노선(동남아, 홍콩 등)USD18
    (약 KRW26,000)

    ※ 유류할증료는 발권일 기준 환율이 적용되어 원화 금액은 상이할 수 있습니다.
    ※ 한국 출발이 아닌 해외 출발의 경우 해당 출발 국가의 유류할증료 규정이 별도로 적용됩니다.

  • Please Check Entry Regulations Regarding Carried Items Before Travel 2025년 04월 30일
    China Airlines kindly reminds passengers that some commonly used medications, food products, or health supplements may be restricted or require declaration upon entry, depending on the destination. To ensure a smooth journey, we recommend reviewing the customs and entry regulations of your destination before departure.
  • Adjustment for Reissue Service Charge 2025년 04월 21일
    1. If you have a ticket issued by a travel agency and wish to change your itinerary, please contact the original issuing travel agency for reissuance.
    2. Effective from April 23, 2025, if you have a ticket issued by a travel agency and wish to reissue at our ticketing counter, customer service center or airport, in addition to the original ticket change fee and fare/tax differences, an additional Reissue Service Charge TWD 2000 or equivalent USD 60 will be collected per ticket. (The charge is non-discountable and non-refundable.)
    3. Please confirm that your ticket matches the confirmed reservation before departure to avoid going to the airport counter without a confirmed booking, which may incur this fee.
  • China Airlines’ Commitment: Aviation Safety as our top priority and Respectful workplace for employee 2025년 04월 16일
    China Airlines (CAL) is committed to providing a punctual and safe flying experience with a spirit of dedication. The flight schedule or type of aircraft may be, however, subject to change due to unforeseen and uncontrollable force majeure factors such as aircraft maintenance, weather condition etc. In accordance with China Airlines (CAL) General Conditions of Carriage, China Airlines’ (CAL) responsibilities include transportation, rerouting, or refunding, with every effort made to minimize the impact on our customer. When necessary, the type of aircraft may be substituted without prior notice. China Airlines (CAL) shall not be held liable for any delays caused by circumstances beyond its control or by event that are not reasonably foreseeable. Nevertheless, we remain dedicated to providing appropriate service measures to our customers.

    It is important for China Airlines (CAL) to ensure a dignified and friendly workplace for every employee. Our staff aims to serve every customer in a professional and courteous manner at all times. We sincerely call on all customers to help foster a climate of mutual respect in communications. Any threatening, harassing, abusive or irrational behavior toward our employees will be subject to necessary legal action to ensure a safe and friendly workplace for our employees.

  • 한국출발 유류할증료 안내(25년 4월 1일 부) 2025년 04월 08일

     2025년 4 월 1 일부(발권일 기준) 대권거리 기준으로 적용되는 중화항공의 한국출발 국제선 유류할증료(Fuel Surcharge)를 아래와 같이 안내드립니다.

    1. 한국 출발 국제선 대권거리 적용 유류할증료(편도 운임 기준)

    대권거리 (Mile)한국 출발 노선
    (서울/부산 출발)    		유류할증료(편도)
    700 ~ 1400대만
     (타이베이/가오슝/송산)    		USD15
    (약 KRW22,000)

    2. 이원구간 지역별 유류할증료(편도 운임 기준)

    지역유류할증료(편도)
    대만 - 미주USD65
    (약 KRW95,300)
    대만 - 유럽/인도/대양주USD65
    (약 KRW95,300)
    대만 - 기타노선(동남아, 홍콩 등)USD18
    (약 KRW26,400)

    ※ 유류할증료는 발권일 기준 환율이 적용되어 원화 금액은 상이할 수 있습니다.
    ※ 한국 출발이 아닌 해외 출발의 경우 해당 출발 국가의 유류할증료 규정이 별도로 적용됩니다.

  • Handling Guideline for Passenger Requests due to Thailand and Myanmar earthquake 2025년 03월 28일
     
    ApplicationPassenger requests due to Thailand and Myanmar earthquake
    EligibilityPassengers holding CI/AE valid tickets issued on/before 28MAR25 with confirmed bookings to/from BKK/CNX /RGN between 28MAR-15APR25, must submit applications on/before 30JUN25 (Change regulations are applicable to Dynasty Flyer Program Award Ticket).
    Changea. Within ticket validity, the fare/tax/booking service charge differences and reissue charge, including reissue service charge, shall be waived once provided that booking class/Carrier/Routing (Airport) remains unchanged and the new flight date is within 14 days prior to or after the originally booked flight. Flights operated by CI/AE shall not be rebooked to codeshare flights or other airlines flights. Ticket issued on CI website please contact the branch office or Call Center to change the booking.
    b. Within ticket validity, if the above item is not applicable, the difference of fare/tax caused by the change of the booking class/itinerary should be paid by the passenger. The booking service charge difference and reissue charge, including the reissue service charge, shall be waived once.
    Refunda. For totally unused tickets: Full refund can be performed without imposing any refund charge/penalty.
    b. For partially used tickets: Refund charge can be waived.
    c. Chargeable seats and Pre-paid excess baggage can be fully refunded.
    d. Original tickets issued via the CI website, call centers, and the branch offices can apply for a refund via CI Website.
    Group / Free/ Reduced fare TicketsFree and Reduced fare tickets do not apply to the principles above, e.g. ID/AD/DM...etc. For group tickets, please contact your travel agency.

    For the details please contact your travel agency or CI/AE branch office.