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Membership Benefits

The following benefits apply only to China Airlines' and Mandarin Airlines' self-operated flights, and not to code-shared flights operated by other airlines.

     
    A. Member Privileges
     
    Member Privileges
    BenefitDynasty
    Dynasty    		Gold
    Gold    		Emerald
    Emerald    		Paragon
    Paragon
    Upgrade Welcome Offer--✔✔
    Spouse Gold Card---✔
    Upgrade Mileage---Receive 10,000 miles when upgraded to Paragon Card
    Renewal Gift Mileage--✔✔
     
     
    B. Reservation
     
    Reservation
    BenefitDynastyGoldEmeraldParagon
    Convenient Reservation✔✔✔✔
    Reservation Hotline and Fax-✔✔✔
    Priority Reservation Wait- List-✔✔✔
    Advance Seat Selection-✔✔✔
    Guaranteed Economy Class Reservation--✔✔
    Domestic Ticket Discount5% off
    		10% off
    		10% off10% off
     
     
    C. Additional Miles
     
    Additional Miles
    BenefitDynastyGoldEmeraldParagon
    Additional Miles for Package✔✔✔✔
    Birthday Gift Miles-✔✔✔
    Incentive Mileage---additional 20% incentive mileage
     
     
    D. Airport Priority
     
    Airport Priority
    BenefitDynastyGoldEmeraldParagon
    Exclusive Airport Check-In Counter-✔✔✔
    Extra Baggage Allowance-One piece (piece concept) or 10 kg (weight concept)One piece (piece concept), or 20 kg (weight concept)Two piece (piece concept), or 20 kg (weight concept)
    Priority Baggage Handling-✔✔✔
    Airport VIP Lounge Access-Member self onlyMember plus 1 companion at self-operated or authorized third-party operated lounges
    1. Self-operated lounges: Member plus 2 companions (no limit on number of accompanying children)
    2. Authorized third-party operated lounges: Member plus 1 companion
    Spouse Upgrade--✔✔
     
     
    E. Other Benefits
     
    Other Benefits
    BenefitDynastyGoldEmeraldParagon
    Mileage Earning/Awards✔✔✔✔
    Cash Discounts for Package✔✔✔✔
    Discounts on In-Flight Duty-Free Goods-10% off
    		Receive a monthly special discount
    		Receive a monthly special discount

Upgrade Welcome Offer

  1. Gold members who have been upgraded to Emerald membership can get one upgrade welcome offer which can be used only by the members themselves and cannot be transferred to others.
  2. Emerald members who have been upgraded to Paragon membership can get one upgrade welcome offer which can be used only by the members themselves and cannot be transferred to others.
  3. The complimentary upgrade awards for Paragon and Emerald members are applicable for upgrade to Premium Economy Class and to (Premium) Business Class. Please contact the nearest customer service center or branch office for upgrade booking.
  4. The complimentary upgrade awards are transferrable for members reaching Paragon membership upgrade qualification on/after January 1st, 2017. Please contact the nearest customer service center or branch office for application within award's validity and follow the service rule below:
    ． In order to obtain sufficient time for this transfer process, please submit your application at least 2 weeks prior to flight departure.
    ． Only members in nominee list are applicable for transfer.
    ． Once an award is transferred to a member, it cannot be transferred again to a third party.
    ． Airports are not available for this transfer service.

Spouse Gold Card

Paragon members may apply courtesy Gold membership for their spouse. If the Paragon member's spouse is already a Paragon/Emerald/Gold member or the Paragon member has no spouse, another family member may enjoy this benefit. Once this courtesy Gold membership is assigned to a member, it cannot be changed. For details of required documents, please see instruction below:
Application Guide for Spouse Gold Card
Assign courtesy GOLD membership to spouse:

． Application Form for Member to Exercise Personal Data Right
Please fill out Application Form for Member to Exercise Personal Data Right and tick "Other/Please specify" in Contents of the Application. Please specify your request and state your spouse's name and membership card number. Photocopy of Paragon member's passport is required and passport signature should be identical with signature on application form. Please click here to download application form.

． Proof of spouse relation
Any document that can prove relation between Paragon member and the spouse will be accepted. For example, the spouse column at the back of R.O.C. ID card or marriage certificate.

． If Paragon members' membership renews, spouse's GOLD membership will renew simultaneously. No application is needed again.
 
 
Assign courtesy GOLD membership to another family member (only acceptable if Paragon members are single or their spouse is already a DFP Paragon/Emerald/GOLD member):
 
． Application Form for Member to Exercise Personal Data Right
Please fill out Application Form for Member to Exercise Personal Data Right and tick "Other/Please specify" in Contents of the Application. Please specify your request and reason for assigning another family member for this benefit. If your spouse is already a DFP Paragon/Emerald/Gold member, the spouse's membership number should be stated as well. Photocopy of Paragon member's passport is required and passport signature should be identical with signature on application form. Please click here to download application form.

． Proof of family relation
Any document that can prove relation between Paragon member and family member will be accepted. For example, household registry.

． If Paragon members' membership renew, GOLD membership for the family member will not renew simultaneously. Paragon members needs to apply again.

Upgrade Mileage

Emerald members who have been upgraded to Paragon membership can get 10,000 miles as reward.

Renewal Gift Mileage for Paragon and Emerald Members

Extra mileage will be credited to Paragon and Emerald members reaching renewal qualification on membership renewal date. Paragon members will receive 15000 miles, and Emerald members will receive 9000 miles as renewal gift. Effective from July 1st, 2018, as a token of appreciation for members' long-term patronage, gift mileage credited to Paragon and Emerald members reaching renewal qualification will receive 60,000 miles and Emerald members will receive 25,000 miles.

Convenient Reservation

When making a reservation, you need to only give us your membership card number for an express reservation.

Customer Service Hotline

In Taiwan, China Airlines provides an exclusive Member Service Hotline for reservation and fax to Gold/Emerald/Paragon members.

Reservation Wait List Priority

  1. If Paragon/Emerald/Gold members (excluding companions) would like to book a flight already full, they can be listed in the priority reservation wait list. When there are available seats present,  members' reservation will be confirmed according to ticket class and membership tiers.
  2. If the requested flight or cabin class is unavailable when the reservation is made, China Airlines may arrange a seat on a flight before or after the requested flight or in another class on the requested flight. After the reservation is confirmed, the ticket used by the member should be consistent with the confirmed cabin class. The member shall be responsible for fare difference (if any) caused by such an arrangement.
  3. The reservation wait list priority is not available for the following booking or tickets:
    ． Any reservation made within 72 hours prior to departure
    ． Upgrade award ticket 
    ． Free ticket, discount ticket, group ticket, promotional ticket and barter ticket
    ． Charter flight or code-sharing flight operated by another airlines

Advance Seat Selection

  1. Paragon card /Emerald card/Gold members and their companion(s) can enjoy advance seat selection.
  2. The reserved seats will be held till one hour before departure. In the event of unexpected airplane change or other unforeseeable factors, China Airline reserves the right to rearrange the pre-selected seats. Remark: Effective from June 15th, 2018, check-in for all China Airlines and Mandarin Airlines operating flights (including Tigerair Taiwan's flights whose check-in is performed by China Airlines) at Taoyuan International Airport will be terminated 60 minutes prior to departure; seat selection will only be held for 80 minutes prior to departure.
  3. Paragon/Emerald members can select exit-row seats when booking. Please contact our booking staff for more details. To comply with the civil aeronautics administration (CAA) rules, passengers seated on exit-row should meet the selection criteria of Exit Seat Arrangement Plan and be willing to help implement the requirements of the Plan (for details, please see Exit Seat Passenger Information). Airport staffs and cabin crew can re-arrange your seat if you cannot or do not wish to be responsible for the plan.  

Guaranteed economy class reservation

Paragon and Emerald members may enjoy guaranteed full-fare economy reservation on scheduled international flights of 6 hours or more. The flights should be marketed and operated by China Airlines and Mandarin Airlines and the reservation should be done at least 24 hours prior to departure with booking class Y.
  1. After the reservation is confirmed, the ticket used by the members should be also full-fare economy booking class Y. The members should be responsible for fare difference if the economy ticket booking class is other than Y class.
  2. This benefit is exclusive for Paragon and Emerald members. Their companions are not entitled to this benefit. China Airlines reserves the right to modify or divide the booking record to confirm the reservation for Paragon and Emerald members if necessary.

Domestic Ticket Discount

Paragon, Emerald and Gold members may enjoy a 10% discount off published fare for domestic tickets of Mandarin Airlines at designated ticket counters; other members are entitled to a 5% discount.
  • Mandarin Airlines' domestic award tickets have to be issued at Mandarin Airlines' airport counters in Songshan and Taichung or ticketing counters in downtown Taipei, Taichung, and Kaohsiung.

Dynasty Package Benefits

Members who purchase Dynasty Package products can get:
  1. Extra mileage: 1,500 miles for a long-haul flight, 500 miles for a short-haul flight.
  2. Cash discounts: If you purchase a flight departing from Taiwan, you can get a TWD 1,000 discount for a long-haul flight and a TWD 500 discount for a short-haul flight.
  3. Extra baggage allowance: Except for the routes to/from America (including Guam) and Canada, DFP members can enjoy the benefit of 10-kg extra baggage (applicable only to the self-operated flights of China Airlines / Mandarin Airlines, not to code-shared flights operated by other airlines).

Birthday Gift Miles

China Airlines offers extra bonus of 2,000 miles as a birthday gift for Paragon/Emerald/Gold card members who travel with revenue tickets on self-operated international flight of China Airlines and Mandarin Airlines during the month period of their birthdays. The extra bonus mileage will be credit to your account in the following month.
  1. To enjoy this offer, DFP members have to use normal paid tickets.
  2. Each member is entitled to such compliment once a year.

Incentive Mileage

Paragon members will get an additional 20% in incentive mileage for China Airlines flight in addition to the actual flight mileage.

Airport Courteous Reception

Exclusive check-in counters and benefits of priority boarding are available at airports for Paragon/Emerald/Gold members.

Extra Baggage Allowance

  1. The piece concept is adopted for flights to/from America and Canada. Each piece of baggage should not exceed 23 kg on Economy Class, 28 kg on Premium Economy Class and 32 kg on Business Class. Other regions adopt the weight concept (the piece concept or weight concept is stipulated by the IATA and may be subject to change without notification).
  2. This benefit applies only to the self-operated flights of China Airlines and Mandarin Airlines. If itineraries involve connecting flights of other airlines, this benefit is unavailable for sectors handled by other airlines.

Priority Baggage Handling

When taking on self-operated international flight of China Airlines and Mandarin Airlines, Paragon/Emerald/Gold members can enjoy priority handling service for their baggage (this service is not available if the trip involves other carriers or code-shared sectors).

Airport VIP Lounge Access

  1. Paragon, Emerald and GOLD members, when taking a self-operated international flight of China Airlines and Mandarin Airlines for an overseas trip, can access our airport VIP lounge.
  2. Paragon members, when taking a self-operated international flight of China Airlines and Mandarin Airlines, can invite two companions to our self-operated VIP lounges (Taoyuan-Taipei, Taichung, Kaohsiung, Kuala Lumpur, Bangkok, Tokyo Narita International Airport, San Francisco, Hawaii). For third-party VIP lounges, they can invite one companion.
  3. Emerald members, when taking a self-operated international flight of China Airlines and Mandarin Airlines, can invite one companion to VIP lounge (regardless of whether it is self-operated).
  4. The companions invited by Paragon or Emerald members do not have to be on the same flight as the Paragon or Emerald members, but they should be taking SkyTeam flights.
  5. Exclusive area service is available in airport VIP lounges at Taoyuan International Airport (TPE), Tokyo Narita Airport (NRT) and San Francisco Airport (SFO). Regulation is as below:
    • When departing from Tokyo Narita Airport (NRT) and San Francisco Airport (SFO), Paragon and Emerald members can access to exclusive area when taking a self-operated international flight of China Airlines and Mandarin Airlines.
    • When departing from Taoyuan International Airport (TPE):
    1. Paragon members can access to exclusive area when taking a self-operated international flight of China Airlines and Mandarin Airlines, or when taking a code-share flight with booking under CI / AE flight number and holding tickets under 297 / 803 ticket stock.
    2. Emerald members can access to exclusive area when taking a self-operated international flight of China Airlines and Mandarin Airlines.
  6. VIP lounges are available to members during their opening hours only, please refer to the information on VIP Lounge for more details.
VIP lounge usage rules
  1. To maintain the service quality of the VIP lounge, China Airlines may abrogate the customers' entitlement to VIP lounge usage if their inappropriate behaviors may affect others' rights and interests. 
  2. No outside food allowed. Any take away of the drinks, pastries, newspapers and magazines provided from the VIP lounge is not permitted.
  3. The VIP lounge is a no-smoking area. Do not smoke at the related facilities in the lounge.
  4. Speak in a low voice on your telephone and mobile phone so as not to disturb others.
  5. Do not push a baggage trolley into the VIP lounge in consideration of the limited VIP lounge space.
  6. Carry around your valuables and we do not bear the responsibility for safekeeping.

VIP Lounge Usage Privilege (Please refer to VIP Lounge Redemption)

Paragon, Emerald and Gold members may redeem their mileage to invite guests to enter China Airlines self-operated VIP Lounges.

Spouse Upgrade

  1. When the spouse of a Paragon or Emerald member is traveling on the same flight but the cabin class is lower than the Paragon or Emerald member's, the spouse can be upgraded to the same cabin class as the member's. (This privilege is subject to seat availability).
  2. After the upgrade procedure is completed, the Paragon or Emerald member and the spouse will not be listed in the priority list for further upgrade, even if such upgrade opportunities exist in the flight. Paragon or Emerald members should indicate the name of their spouses on the back of their membership cards and apply for spouse upgrade at the airport check-in counter. Applications are not accepted after boarding. Requesting spouse upgrade at the time of making reservation is not allowed.
  3. Paragon or Emerald members themselves and their spouses must be flying with eligible tickets to enjoy this benefit. The following ticket types are not qualified for Paragon or Emerald members themselves or their spouses to have cabin class upgrade:
    ． Mileage-for-upgrade tickets, tickets using upgrade welcome offer for cabin upgrade, award tickets, discount tickets or free tickets, group tickets, promotional tickets, booking class tickets and other non-mileage accumulation tickets;
    ． Discount tickets (AD,ID,DG,SC,BP,CG, etc.), barter tickets, infant tickets, labor tickets and free tickets;
    ． Group and individual tickets using G booking class.
    ． Promotional tickets (tickets using D/A/E ticket class for short haul and C/D/A/E ticket class for long haul) or with restrictions, and the booking/ticketing class which is not eligible for Cabin Class Upgrade. (Please refer to eligible ticket classes for cabin upgrade)

Earn Miles

Members who take self-operated international flight of China Airlines and Mandarin Airlines or other partner airlines and use applicable tickets can accumulate mileage for each scheduled flight. When using the services or products of our partners, such as credit card consumption, hotel accommodation and car rental, members can also accumulate mileage (please refer to Partnership Mileage Program).
 
※ The name on the membership card must be the same as that on the passport. On/after 19 March 2016, due to new system restriction, "Also known as name" will not be recognized as member's name when making a reservation, which means your flight mileage will not be credited automatically and timely : 
  1. Should making a reservation yourself or through a travel agent, please ensure to give our service personnel both your membership number and your official name (which appears on your card).
  2. If you have reserved by Also known as name for a trip which is travelling on/after 19 March, please provide a photocopy of your ticket (or ticket number if it is an electronic ticket) and your boarding pass as well as your membership card number within six months of your flight departure, China Airlines will verify and correct your mileage manually within six weeks. Or you can log in CI website Dynasty Member/ My Account to correct your mileage online.

Redeem Miles

The mileage accumulated by members can be used to redeem free tickets, upgrade cabin class, and use airport VIP lounges or to save excess baggage fees, spendings at Dynasty Sky Boutique, (please refer to Redeem Miles).

Discounts on In-flight Duty-free Goods

  1. All DFP members can pre-order duty free items with miles on China Airlines e-Shopping web-stie. Every 1,000 miles equals to USD3. Mileage redemption can be up to 40% of each purchase.
  2. Paragon and Emerald members must present membership cards for in-flight duty free item discounts. Please refer to China Airlines e-Shopping web-stie for Paragon and Emerald monthly special discounts. Gold members who present membership cards to buy in-flight duty free items can enjoy a 10% discount. This discount cannot be used in combination with discounts for pre-ordered e-shopping duty free items. Also, Cigarette and some selective items are excluded.
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