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Travel Advisory

  • TitlePublish Date
  • Normal Operations of China Airlines' Flights to/from Europe Regarding Recent International Developments 5 Mar, 2026

    Regarding recent international developments, China Airlines' flights to/from Europe are currently operating normally. We will continue to closely monitor the situation and make timely adjustments to flight schedules and routes as necessary in response to actual operating conditions.

    Passengers are advised to check the China Airlines website, download the mobile App, or use the SMS notification service prior to departure to stay updated with the latest flight information.

  • Travellers to the United Kingdom Must Apply for ETA — Effective 25 February 2026 3 Mar, 2026

    The UK Home Office (Visas and Immigration) has announced that, starting from 25 February 2026, visa‑exempt travelers entering the United Kingdom must apply for an Electronic Travel Authorisation (ETA) and obtain approval before departure.

    For detailed information, including eligibility criteria and application guidance, please refer to the official UK government website: https://www.gov.uk/browse/visas-immigration

  • Handling Guidelines for cancellation of CI124/CI125 to/from Ishigaki 11 Feb, 2026

    Due to the cancellation of our Ishigaki flights CI124 and CI125, we kindly ask you to contact your booking travel agency or the China Airlines Customer Service Center. 
    Passengers who purchased tickets through the China Airlines official website may apply for a full refund via the website without refund charges or penalties.
     
    ApplicationCI124(TPE-ISG), CI125(ISG-TPE) Flight
    EligibilityPassengers holding CI/AE valid tickets with confirmed bookings with confirmed bookings to/from Ishigaki on affect flights (Change regulations are applicable to Dynasty Flyer Program Award Ticket).
    Changea.Within ticket validity and subject to applicable regulations, the reissue fee/reissue service charge/booking service charge/tax/fuel surcharge/fare difference could be waived once provided that the itinerary/booking class remain unchanged and the new flight date falls within 14 days prior to/after the affected flight.
    b. Please contact the branch office or Call Center to change the booking for tickets issued on CI website. If tickets were purchased from a travel agency, please inquire with the travel agent for the relevant assistance.
    Refunda. For totally unused tickets: Full refund can be performed without imposing any refund charge/penalty.
    b. For partially used tickets: Refund charge can be waived.
    c. Chargeable seats and Pre-paid excess baggage can be fully refunded.
    d. Original tickets issued via the CI website, call centers, and the branch offices can apply for a refund via CI Website.
    Group / Free/ Reduced fare TicketsGroup / Free/ Reduced fare Tickets Free and Reduced fare tickets do not apply to the principles above, e.g. ID/AD/DM...etc. For group tickets, please contact your travel agency.


    　
  • Excess Baggage, Prepaid Excess Baggage, and Oversized Baggage Charge Adjustment Notice 23 Jan, 2026

    Effective from ticket issuance on 26 JAN 2026, adjustments will be made to the excess baggage charge, prepaid excess baggage charge, and oversized baggage charge. Details are as attachment.

  • Terminal Change – Important Check-in Information for all China Airlines Flights Departing from Vienna 19 Jan, 2026

    Please note that Terminal 1A at Vienna Airport will be closed from 19 January through 22 March 2026.

    During this period, check-in for all China Airlines flights will take place exclusively at Terminal 1. There will be no changes to the remainder of your travel itinerary.

    Thank you for your understanding. We wish you a pleasant journey with China Airlines.

  • Fraud Prevention Notice 8 Jan, 2026
    Recent social‑media posts falsely claim to offer “free tickets and upgrade vouchers” to steal personal information. China Airlines reminds the public that all official promotions appear only on our website and verified social‑media channels. Please stay alert and protect your personal and financial information.
  • Change of Customer Service Hotline number of Hong Kong Branch 4 Jan, 2026

    Starting from January 4, 2026, the service hour of China Airlines Hong Kong Customer Service Center hotline number +852-2596-7388 will be change as follow: 

    Daily (GMT+8) 08:30~18:30

  • Add size regulations for “personal items” in carry-on baggage. 1 Jan, 2026
    Starting from January 1, 2026, new size regulations for “personal items” in carry-on baggage will be introduced. For more details, please refer to Carry-On Baggage.
  • Ticketing Handling Guidelines for Flights Impacted by Natural Disasters 8 Dec, 2025
     
    ApplicationFlight cancellation, a schedule change exceeding 3 hours, or insufficient connection time due to an adjusted flight schedule, caused by a natural disaster (including but not limited to typhoons, earthquakes, blizzards, etc.)
    EligibilityPassengers holding valid CI(297)/AE(803) tickets (including award tickets) with confirmed bookings must submit applications within 3 months from the date the flight irregularity occurred.
    Changea. Within ticket validity and subject to applicable regulations, the reissue fee/reissue service charge/booking service charge/tax/fuel surcharge/fare difference could be waived once provided that the itinerary/booking class remain unchanged and the new flight date falls within 14 days prior to/after the affected flight.
    b. Please contact the branch office or Call Center to change the booking for tickets issued on CI website. If tickets were purchased from a travel agency, please inquire with the travel agent for the relevant assistance.
    Refunda. Refund charge could be waived for invountary refunds (Tickets initially purchased through the CI website, branch offices, or call centers could be refunded by submitting a request via the CI website.)
    b. Chargeable seats and Pre-paid excess baggage could be fully refunded.
    Group / Free/ Reduced fare TicketsThe guideline above does not apply to Free/ Reduced fare Tickets, e.g. DM/ID/AD...etc. For group tickets, please contact your travel agency.

    For the details please contact your travel agency or CI/AE branch offices.
    　
    　
  • Excess baggage charges for Myanmar routes will be adjusted and the prepaid excess baggage service will be suspended 5 Dec, 2025

    Effective from the ticket issuance date of 10DEC25, the excess baggage charge to from Myanmar will be adjusted to Zone 5 and the prepaid excess baggage service for this route will be suspended.

    Currency - USDPiece System (per piece)
    Piece System (per piece)BetweenTaiwanZone 1Zone 2Zone 3Zone 4Zone 5
    Taiwan110150180200230
    Zone 1110150180200220230
    Zone 2150180200220230240
    Zone 3180200220230240250
    Zone 4200220230240250260
    Zone 5230230240250260270