Pet Transportation
- Before traveling with pets, travelers must contact our booking department to confirm transportation terms at least 48 hours before the flight departure time. Travelers must also download two copies of the same Passenger's Declaration for Live Animals (Baggage), and submit one copy when checking in the pet at the check-in counter, and affix the other copy to the pet container. Pet transport services will not be accommodated without prior application.
- Transporting pets as baggage is a service that is only available for household cats, dogs (Including Psychiatric Assistance dogs for specific routes) and only available on flights directly operated by China Airlines and Mandarin Airlines, this service is not applicable if the passenger’s itinerary includes connection with interline segments.
- Pets must be placed in appropriate containers and transported in the cargo hold as checked baggage. Due to cargo hold temperature control considerations, we do not accept pets as checked baggage on our B738 aircrafts.
- Each flight can check in the maximum of 8 cages, and each passenger who occupies the seat (including children and infants who occupy the seat) can check in the maximum of 2 cages. Please also note that if arrival/transit countries have the restrictions such as the limited amount of pets can be carried, please mainly follow the regulations in such countries. Some countries have special regulations and require pets to be shipped as cargo.
- One pet per container.
- The different weight restrictions may be imposed on AVIH based on local airport authorities’ restrictions taking into account carrying facilities or capacity limitations at various airports. If the combined weight of your pet and the pet container exceeds the limits of departure/transit/destination restrictions. Due to the aforementioned factors, it may not be accommodated. Please be sure to contact our booking department in advance.
- Animal import and export regulations vary by country/region. Travelers must understand the relevant regulations before departure, provide health and veterinary certificates for their pets, and obtain approval from the countries/regions of departure, entrance and transfer on the itinerary. If quarantine and inspection is required, the pet owner is responsible for all relevant fees that occur. The length of the quarantine and inspection is as specified by the destination city's animal and plants quarantine and inspection institution. Please make sure you have the following documents for your pet ready:
- Valid import/export document issued by the appropriate governments.
- Please have ready all of the import permits, health declarations and vaccination certificates required by all of the destination/transfer countries or regions on the itinerary.
- Other special documents required by any destination or transfer country/region on your itinerary.
- Valid import/export document issued by the appropriate governments.
- Passengers who intend to travel with live dogs into USA (including Hawaii and Guam) must follow the requirements and regulations announced by U.S. CDC (Centers of Disease Control and Prevention), please refer to the following website for more details. (Beginning July 14, 2021, there is a temporary suspension for dogs entering the USA from high-risk rabies countries. Please visit the following website for the full list of requirements and exemptions.
- We do not transport newborn (less than ten weeks old) dogs and cats
- Pets that have a strong odor can not be accepted either as checked baggage or cabin baggage.
- Pregnant pet and After giving birth pet acceptance limits
- Pregnant pet has not been pregnant for more than 40 days.
- Pet may not be accepted for air travelling within 7 days after giving birth.
- In order for airport personnel to have ample time to make arrangements, please arrive at the airport 2 hours before your flight with your pet and check in.
