Pet Transportation
- Before traveling with pets, travelers must contact our booking department to confirm transportation terms at least 48 hours before the flight departure time. Travelers must also download two copies of the same Passenger's Declaration for Live Animals (Baggage), and submit one copy when checking in the pet at the check-in counter, and affix the other copy to the pet container. Pet transport services will not be accommodated without prior application.
- Transporting pets as baggage is a service that is only available for household cats, dogs (Including Psychiatric Assistance dogs for specific routes) and only available on flights directly operated by China Airlines and Mandarin Airlines, this service is not applicable if the passenger’s itinerary includes connection with interline segments.
- Pets must be placed in appropriate containers and transported in the cargo hold as checked baggage. Due to cargo hold temperature control considerations, we do not accept pets as checked baggage on our B738 aircrafts.
- Each flight can check in the maximum of 8 cages, and each passenger who occupies the seat (including children and infants who occupy the seat) can check in the maximum of 2 cages. Please also note that if arrival/transit countries have the restrictions such as the limited amount of pets can be carried, please mainly follow the regulations in such countries. Some countries have special regulations and require pets to be shipped as cargo.
- One pet per container.
- The different weight restrictions may be imposed on AVIH based on local airport authorities’ restrictions taking into account carrying facilities or capacity limitations at various airports. If the combined weight of your pet and the pet container exceeds the limits of departure/transit/destination restrictions. Due to the aforementioned factors, it may not be accommodated. Please be sure to contact our booking department in advance.
- Animal import and export regulations vary by country/region. Travelers must understand the relevant regulations before book your flight, such as:
- Relevant required documents or certificate.
- Some countries have restrictions on the types and quantities of pets that can be imported.
- Is there a need for quarantine.
- Relevant required documents or certificate.
- For pets entering the U.S. (including Hawaii and Guam)
- Pets must comply with the new regulations issued by the Centers of Disease Control and Prevention (CDC) on August 1, 2024 (Please read carefully as there are different regulations regarding dog age, permissible entry airports, etc.). When booking pet transportation, checking in at the airport, and entering the U.S., you must present the relevant forms required by the CDC. According to CDC regulations, if any forms are missing or any madatory field is not fully completed, the pet transportation cannot be accepted. Pets that do not meet CDC requirements will be denied entry.
- Starting from February 1, 2025, for dogs entering the United States, we will provide you with an Air Waybill (AWB) as required by the CDC when you book pet transportation services. Please print a copy of the AWB and present it at the airport check-in and upon entry into the U.S., if you do not have an AWB, please contact our local offices to obtain it, or pet transportation cannot be accepted.
- We do not transport newborn (less than ten weeks old) dogs and cats
- Pets that have a strong odor can not be accepted either as checked baggage or cabin baggage.
- Pregnant pet and After giving birth pet acceptance limits
- Pregnant pet has not been pregnant for more than 40 days.
- Pet may not be accepted for air travelling within 7 days after giving birth.
- In order for airport personnel to have ample time to make arrangements, please arrive at the airport 2 hours before your flight with your pet and check in.
