The following benefits apply only to China Airlines' and Mandarin Airlines' self-operated flights, and not to code-shared flights operated by other airlines. Please provide your membership card number upon booking to enjoy member exclusive benefits.
* For more details, please refer to the following “Relevant Regulations"
- Upgrade Welcome Offer *
Member who upgrade to Emerald membership receives 2 complimentary upgrade awards.
- Renewal Gift
Emerald members who are eligible to renew the membership will be awarded 25,000 miles.
- Additional Miles
- Birthday Gift Miles : China Airlines offers extra bonus of 2,000 miles as a birthday gift for Emerald card members who travel with revenue tickets on self-operated international flight of China Airlines and Mandarin Airlines during the month period of their birthdays.
- Incentive Miles : Emerald members receive 25% incentive miles when taking flights marketed and operated by China Airlines and Mandarin Airlines.
Member Privileges - Relevant Regulation
- Notice of Upgrade Welcome Offer
- The complimentary upgrade award can only be used by members themselves and cannot be transferred to others.
- The complimentary upgrade awards for Emerald members are applicable for upgrade to Premium Economy Class and to (Premium) Business Class. Please contact the nearest customer service center or branch office for upgrade booking.
- Notice of Additional Miles
- The extra birthday gift miles will be credited into your account in the following month of your birthday. Each member is entitled to birthday gift miles once a year.
- To enjoy this offer, members have to use revenue tickets that can accumulate miles. Group tickets (G class) are excluded.
- Customer Service Hotline
At certain branch offices, China Airlines provide Emerald members an exclusive service hotline for reservation and fax. Please log in your account to check the number on Manage My Account page.
- Reservation Wait List Priority *
If Emerald members (excluding companions) would like to book a flight already full, they can be listed in the priority reservation wait list. When there are available seats present, members' reservation will be confirmed according to ticket class and membership tiers.
- Guaranteed Reservation *
Emerald members may enjoy guaranteed full-fare economy reservation of Economy Class Flex product with booking class Y of scheduled international flights of 6 hours or more. The flights should be marketed and operated by China Airlines and Mandarin Airlines and the reservation should be done at least 24 hours prior to departure.
- Domestic Ticket Discount
Emerald members may enjoy a 10% discount of published fare for Mandarin Airlines domestic tickets at Mandarin Airlines website or designated ticket counter.
- Seat Selection *
- After tickets are purchased, please visit web site MANAGE - Seat/ Special Assistance, or log in “Member service - Travel Services - Booking Records” to select seat online. Seat selection is available via Online Check-in 48 hours before flight departure.
- Emerald member can select from all 3 chargeable seat types for free: Standard, Preferred, and Extra Comfort, while the companion can select from Standard and Preferred only.