(Please select preffered language)
Main Content

SkyTeam Partner Ticket Awards

SkyTeam Ticket Awards

SkyTeam Ticket Awards

You may use your accumulated mileage to redeem SkyTeam ticket awards for access to more routes.

  1. DFP members may redeem ticket awards for flights operated either by a single SkyTeam partner (e.g. a single SkyTeam airlines) or by multiple SkyTeam partners due to the need of flight connection (e.g. China Airlines + SkyTeam partner airlines or SkyTeam partner airlines + SkyTeam partner airlines).
  2. The flights to be taken through SkyTeam ticket award redemption must be marketed and operated by the same SkyTeam partner airlines. Code-shared flights of SkyTeam partner airlines are not eligible for ticket award redemption.
  3. China Airlines' redemption level shall apply if the whole itinerary comprises only of China Airlines sectors.
  4. Redemption of SkyTeam ticket awards during the embargo periods of each Sky Team partner airlines are not accepted.

Redemption Level

Redemption Level

  1. Find out first the regions which the departing and arriving countries belong to.

    Find out first the regions which the departing and arriving countries belong to

    Region

    Country

    North East AsiaTaiwan, China, Korea, Japan, Mongolia, East Russian, North Korea
    South East AsiaHong Kong, Macau, Philippines, Thailand, Indonesia, Malaysia, Cambodia, Guam, Nothern Mariana Islands, Brunei, Vietnam, Singapore, Myanmar, Laos, Palau
    South West AsiaIndia, Nepal, Pakistan, Sri Lanka, Afghanistan, Turkmenistan, Kyrgyzstan, Bhutan, Bangladesh, Tajikistan, Kazakhstan, Uzbekistan, Maldives
    Middle EastIran, Iraq, Oman, United Arab Emirates, Bahrain, Jordan, Kuwait, Turkey, Yemen, Lebanon, Saudi Arabia, Georgia, Syrian, Azerbaijan, Armenia, Qatar, Israel
    EuropeUnited Kingdom, France, Germany, Netherlands, Czech, Italy, Austria, Bilgium, Bulgaria, Denmark, Cyprus, Finland, Norway, Sweden, Switzerland, Spain, Portugal, Andorra, Greece, Albania, Macedonia, Bulgaria, Romania, Hungary, Iceland, Ireland Republic, Luxembourg, Estonia, Latvia, Byelorussian SSR, Ukraine, Slovakia, West Russian, Lithuania, Yogoslavia, Monaco, Croatia, Bosnia and Herzegovina, Moldova, Poland, Serbia, Slovenia, Malta, Turkey
    North AfricaAlgeria, Libya, Egypt, Chad, Sudan, Mali, Mauritania, Morocco, Tunisia, Niger, Eritrea, Sudan, Zimbabwe
    South AfricaEthiopia, The Central African Republic, Cameroon, Nigeria, Benin, Burkina Faso, Ghana, Liberia, Ivry Coast, Sierra Leone, Guinea-Bissau, Senegal, Gambia, Kenya, Uganda, Congo, Gabon, Angola, Mozambique, Zambia, Namibia, South Africa, Swaziland, Lesotho, Botswana, Malawi, Burundi, Rwanda, Madagascar, Somalia, Djibouti, Togolese Republic, Tanzania, Mayotte, Equatorial Guinea, Comoros, Seychelles, Zaire, Mauritius
    North AmericaUSA (Hawaii excluded), Canada
    Central AmericaMexico, State of Hawaii, Cuba, Panama, Nicaragua, Belize, Guatemala, Salvador, Honduras, Bahamas, Dominican, Puerto Rico, Jamaica, Bermuda, Haiti, Cayman Islands, Costa Rica, Antidua And Barbuda, Barbados, Martinique, Virgin Islands (British), Virgin Islands (U.S.) , Saint Lucia, Netherlands Antilles, Guadeloupe
    South AmericaVenezuela, Colombia, Guyana, Suriname, Ecuador, French Guiana, Peru, Bolivia, Brazil, Chile, Paraguay, Uruguay, Argentina
    South West PacificAustralia, New Zealand, French Polynesia, Republic of Kiribati, Fiji, Solomon Islands, New Caledonia, Papua New Guinea, Marshall Islands, Papeete

  2. Check the required mileage for tickets award based on the departing and destination region.

                                                                                                                                                                                                                                                            unit: 1000 miles
    Check the required mileage for tickets award based on the departing and destination region

    Departure

    Class

    North East Asia

    South East Asia

    South West Asia

    Middle East

    Europe

    North Africa

    South Africa

    North America

    Central America

    South America

    South West Pacific

    North East AsiaEconomy45507090110120120110110120110
    Business607090130160180180160160180160
    First Class8090120180210240240210210240210
    South East AsiaEconomy45709011012012012012012090
    Business6090130160180180180180180130
    First Class80120180210240240240240240180
    South West AsiaEconomy507590110110110120120110
    Business7095130160160160180180160
    First Class90130180210210210240240210
    Middle EastEconomy506090100110110120
    Business7080130150160160180
    First Class100110180200210210240
    EuropeEconomy357070707090120
    Business5090909090130180
    First Class75120120120120180240
    North AfricaEconomy4060707080120
    Business60809090120180
    First Class80110120120160240
    South AfricaEconomy808010070120
    Business12012015090180
    First Class160160200120240
    North AmericaEconomy354050120
    Business506070180
    First Class758090240
    Central AmericaEconomy4045120
    Business6060180
    First Class8080240
    South AmericaEconomy40120
    Business60180
    First Class80240
    South West PacificEconomy70
    Business90
    First Class120

    • The redemption level for Business Class applies to the ticket award redemption of Delta Airlines' first class or business class with two-cabin-class services.
    • The miles from top to bottom are Economy Class / Business Class /First Class in order.
  3. The redemption level for the highest cabin class will apply if the award ticket journey involves different cabin classes.
  4. Redemption levels are based on round-trip travel.
  5. The redemption levels for children tickets are the same as those of adult tickets.

Reservation

  1. Members who redeem SkyTeam ticket awards should contact China Airlines' reservation center to book the requested flight.
  2. Upgrade awards on an award ticket is not allowed.
  3. Repeated bookings of award ticket seats are not allowed. China Airlines reserves the right to cancel the repeated reservation without prior notice.

    The booking classes for each SkyTeam partner airlines' ticket awards are as follows:


    ClassAFAMCZDLKEKLKQMEMFMU / FMOKROUXVNVSSVARGA
    Economy classXXXNXXXXXXEXXXAXXX
    Business classOOOOOOOOOOZOOOGOOO
    First class---
    ------A-----A--

  4. Duplicate award ticket booking is prohibited and will be cancelled without further notice.    
Notes:
  • Please note that effective from 15th July 2017, first class award tickets on China Southern Airlines are only applicable to China domestic flights. From 2023.01.01, Stop redemption of first-class award tickets.
  • China Southern Airlines(CZ) is not a member of the SkyTeam alliance, but the procedures for booking and issuing award tickets are the same as the terms.
 
Ticketing

Ticketing

  1. Confirmed booking is required before the issuance of an award ticket. Any request for ticket issuance without prior booking is not accepted.
  2. After seats have been confirmed, members are required to have the award ticket issued at China Airlines Call Center or Branch Offices five working days before departure. Any request for award ticket issue or reissue is not accepted at the airport.

Ticket Validity Period

   Each award ticket is valid for one year from the date of issue.

Ticket Change

  1. Reservation changes of award tickets are acceptable (only applicable to the same airlines' flights or the same date of travel).
  2. Once an award ticket is partially used, ticket or itinerary changes are not allowed.
  3. If an award ticket remains completely unused, a handling fee USD100 or its equivalent amount in local currency will be charged for each ticket that has its destination changed (limited to the same region) or is changed to another SkyTeam partner airlines' flight.
  4. The new ticket validity period is the same as that of the original award ticket.
  5. To refund a totally unused award ticket, a handling fee of USD50 (or the equivalent amount in local currency) will be charged. If the award number is still within validity, the owner of the award number can issue a new award ticket or requests to cancel the award number to regain miles. In the case of regaining miles, miles still valid on the refund date will be returned to the nominator's account from which the miles were deducted for the award number. If the award number is expired, which means a new award ticket cannot be issued and miles cannot be returned, only unused tax will be returned and no handling fee will be charged.
  6. To refund a partially unused award ticket, which means a new award ticket cannot be issued and miles cannot be returned, only unused tax will be returned and no handling fee will be charged.
Read the full notes Notes

Other Airlines Ticket Awards

Download Other Airline ticket Award PDF