(Please select preffered language)

Oceania
Australia- English English 繁體中文繁體中文
New Zealand- English English 繁體中文繁體中文
Europe
Nederland- English English Nederlands Nederlands
Italia- English English Italiano Italiano

Deutschland- English English Deutsch Deutsch
Austria- Austria English English Austria German Deutsch
United Kingdom- English English 繁體中文繁體中文
America
United States- English English 繁體中文繁體中文

Canada- English English 繁體中文繁體中文
Asia
台灣- English English 繁體中文繁體中文
中国- Chinese English English 前往中華航空大陸站简体中文
香港- HongKong English English 前往中華航空香港站繁體中文

한국- English English 한국어 한국어
日本- Japanese English English 日本語日本語
English South East Asia- Link to South East Asia site English Link to Thailand ไทย 繁體中文繁體中文 Link to Indonesian site Bahasa Indonesia Vietnamese site Tiếng Việt Bahasa Malaysia Site Bahasa Malaysia

Contact Us

Find the answers to frequently asked questions and contact us either online or by phone. We’re also happy to listen to your feedback.

Service Hotline

Branch Office

Customer Feedback

Customer Satisfaction Survey

Frequently Asked Questions

What do I need for airport check-in? What is the new free baggage allowance for China Airlines/Mandarin Airlines? Is it true that any company can become China Airlines' DFP member? What if I find the baggage case to be broken when I receive it?

Can I order special meals when I check in at an airport? Must disabled passengers be accompanied in order to be allowed on board? How can I get the refund? Can I board a flight while carrying two infants?

View All FAQ's