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Frequently Asked Questions

What do I need for airport check-in? What is the new free baggage allowance for China Airlines/Mandarin Airlines? Is it true that any company can become China Airlines' DFP member? What if I find the baggage case to be broken when I receive it?

【Updated】What are the instructions for using the cash coupon? Can I order special meals when I check in at an airport? Must disabled passengers be accompanied in order to be allowed on board? How can I get the refund? Can I board a flight while carrying two infants?

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