A321neo Wi-Fi
A321neo Complimentary Wi-Fi redemption

Wi-Fi
Package | Free Messaging
| Complimentary Wi-Fi |
Applicable
Passenger | All Passengers | 1. Paragon/Emerald/Gold member (Redemption Period:From now till 30 Jun. 2025) 2. Business Class passengers (The offer is not combinable and can only be used once per flight) |
Applicable
flight | A321neo China Airlines/Mandarin Airlines self-operated flights | |
Applicable Ticket Redeem | All tickets | Ticket number begins with 297 or 803 |
Redemption | Free Messaging can be accessed by connecting to the Wi-Fi Onboard during the flight. | The Wi-Fi voucher code may be redeemed either prior to boarding or during the flight. |
Redemption
guidelines | 1. Please switch to flight mode on your mobile device, enable the Wi-Fi function and connect to the Wi-Fi Onboard. On the login page, kindly select "Paragon/Emerald/Gold member & Business Class Complimentary Wi-Fi Redemption" or "Free Messaging" to proceed. 2. Follow the instructions on the page to complete the redemption and start using your Complimentary Wi-Fi service after connecting. |
Notice:
1. Infant tickets are not eligible for redemption.
2. The in-flight Wi-Fi service purchased/redeemed on A321neo aircraft is only available for use during the current flight, and any unused internet data cannot be saved.
3. The complimentary Wi-Fi package is not included with the paid upgrade service offered during online check-in.
Wi-Fi purchase / Mileage Redemption

Service Plan | Price | Applicable to Internet activities (Reference Info) |
1hr | USD 11.95 | 1 hour continuous use of Wi Fi after logging in |
3hrs | USD 16.95 | 3 hours continuous use of Wi Fi after logging in |
Full Flight | USD 21.95 | Full flight continuous use of Wi Fi after logging in |
Notice:
1. Wi-Fi purchase and mileage redemption services are available for in-flight operation on A321neo flight only.