China Airlines “Customer Service Experience Survey” is Now Live – Join Us in Creating a More Thoughtful Journey!

To make every flight closer to your expectations, China Airlines has launched a brand-new “Customer Service Experience Survey” starting in January 2026. This new survey is designed with the entire service process, and aims to gain deeper insights into your genuine experiences.

The new survey used a single-page & single-question design to reduce visual burden. Combining with a fresh style to create a warm and comfortable atmosphere. It only take you 3 minutes to complete the survey, and you can easily share your travel experience with us.

Take the survey for a chance to win free miles! For details, please refer to our Rules for Lucky Draw and Winner Notification.

We invite you to fill out the survey now: Customer Service Experience Survey

China Airlines flying with you to make every journey better.