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    Redemption Procedures

    • Promotional ticket opening
      01

      Go to Reward Ticket Redemption

      Log in to your frequent flyer account and select 【Mileage Plan- Reward Ticket】
    • Search Trip
      02

      Search Itinerary and Redemption Levels

      Search for your itinerary. The system will display the applicable redemption levels based on the real-time reward seat availability.
    • Reservation and ticket purchase
      03

      Booking and Payment

      Select flights, confirm passenger details, and enter payment for taxes.
    • Confirm ticket issuance
      04

      Complete

      Confirm details to complete reward ticket redemption.

    Applicable Regulations for International Reward Tickets Issued on or Before September 15, 2026

    Redemption Instructions

    • Members should make sure they have sufficient mileage in their accounts. You may redeem reward tickets with the mileage accumulated in your account or friends may also transfer miles to you. (Please refer to Mileage Transfer)
    • For international reward tickets, only international scheduled flights operated by China Airlines or Mandarin Airlines are acceptable. Not applicable for: Routes served with charter flights, and some routes code-shared with partner airlines, e.g., Songshan - Haneda flights code-shared with Japan Airlines and operated by Japan Airlines.
    • When using a reward ticket and traveling with infant, please purchase an applicable infant fare ticket for the accompanying infant.

    Reward Ticket Status Inquiry

    You may use the Redemption Seats Inquiry to view real-time reward ticket availability and eligible redemption levels.

    Redemption Levels for International Reward Ticket

    When redeeming miles for reward tickets through the China Airlines website, the miles required will vary based on reward seat availability and will be categorized into the following three redemption levels:

    • Available: Reward seats are available and requires less miles for redemption.
    • Limited: Reward seats remain available with more miles required for redemption.
    • Last / Waitlist: Reward seats are nearly sold out and require higher miles for redemption; for flights that are fully booked, you can request to be placed on the waitlist.
    Asia Destination Categories

    Economy (X) Round-Trip Miles

    Route
    Available
    Limited
    Last / Waitlist
    Taiwan – Asia 1
    18,000
    19,000
    20,000
    Taiwan - Asia 2
    30,000
    32,000
    35,000
    Taiwan - Asia 3
    35,000
    38,000
    40,000
    Between any two points in Asia
    35,000
    38,000
    40,000
    Between Australia and New Zealand
    30,000
    35,000
    40,000
    Between Asia and Australia / New Zealand
    80,000
    90,000
    105,000
    Between Asia and North America
    80,000
    90,000
    105,000
    Between Asia and Europe
    90,000
    105,000
    110,000
    Between Asia and New York
    90,000
    100,000
    110,000

    Premium Economy (Z) Round-Trip Miles

    Route
    Available
    Limited
    Last / Waitlist
    Taiwan - Asia 2
    40,000
    50,000
    60,000
    Taiwan - Asia 3
    40,000
    50,000
    60,000
    Between any two points in Asia
    40,000
    50,000
    60,000
    Between Australia and New Zealand
    40,000
    50,000
    60,000
    Between Asia and Australia / New Zealand
    110,000
    120,000
    130,000
    Between Asia and North America
    120,000
    135,000
    150,000
    Between Asia and Europe
    120,000
    130,000
    140,000
    Between Asia and New York
    120,000
    145,000
    160,000

    Business / Premium Business Class (O) Round-Trip Miles

    Route
    Available
    Limited
    Last / Waitlist
    Taiwan - Asia 1
    50,000
    50,000
    60,000
    Taiwan - Asia 2
    55,000
    70,000
    80,000
    Taiwan - Asia 3
    60,000
    75,000
    90,000
    Between any two points in Asia
    60,000
    75,000
    90,000
    Between Australia and New Zealand
    60,000
    75,000
    90,000
    Between Asia and Australia / New Zealand
    150,000
    170,000
    190,000
    Between Asia and North America
    160,000
    180,000
    200,000
    Between Asia and Europe
    160,000
    190,000
    210,000
    Between Asia and New York
    160,000
    190,000
    210,000

    • The redemption miles required for an one-way reward ticket is 50% of that required for a round-trip reward ticket.

    • Children follow the same redemption levels as adults. When a child member logs in to the Member Portal to issue a reward ticket, please include the accompanying adult’s booking record in the same cabin class. If the adult booking record changes, please arrange the Unaccompanied Minor Service. For details, please see Unaccompanied Minors / Teenagers.
    • If a member's itinerary contains multiple flight sectors, the system will apply the flight sector with the highest required mileage level as the redemption standard for the entire journey.

    • Redemption for Premium Economy Class and Premium Business Class Reward Tickets are only available for flights providing Premium Economy class and Premium Business class service.

    • The mileage levels required are based on applicable routes, not by the aircraft.

    Redemption Levels for Domestic Reward Ticket

    Reward Type
    Economy ClassX
    A round-trip reward ticket
    15,000
    A one-way reward ticket
    7,500
    • To protect your benefits, please contact the Mandarin Airlines Customer Service Call Center to complete your reward ticket reservation first. Once the reservation is confirmed, please proceed to a Mandarin Airlines airport counter to issue the reward ticket.
    • For domestic reward tickets, the tickets should be separated with international flights, and ticket issuance is only available at Mandarin Airlines airport counters or Mandarin Airlines' ticketing office in Taipei.
    • Please use the name shown on the passport when making a reservation. Be sure to bring the passengers’ passport to check-in at the airport.
    • To refund domestic reward tickets, a handling fee of TWD100 will be charged. Please contact Mandarin Airlines Service Call Center.
    • Reward tickets are not permitted to travel during the Chinese New Year.For details about other embargo periods, please see "Ticket information" on Mandarin Airlines website.

    Itinerary Rules

    • The origin and stopover or turnaround point(destination) of a reward ticket itinerary are not permitted in the same area. Excluding Taiwan, China Airlines' destinations can be categorized into following 6 areas: Northeast Asia, Southeast Asia (including Delhi and Guam), Mainland China (including Hong Kong), America, Oceania, Europe.

    • If a round trip originates in Taiwan, transferring at Taiwan is not allowed.

    • For either one-way or round-trip reward tickets, no stopover is allowed.

    • A round trip reward ticket may have one open jaw for each direction, and the two ends of an open jaw must be in the same area. Members should be responsible for transportation between the two ends of an open jaw.

    • Reward tickets are not eligible for itinerary between Guam and U.S. via Taipei.

    Definitions
    Country and Area Classifications
    Itinerary Example

    Notes

    • The relevant taxes and additional charges (such as fuel surcharges, etc.) are all borne by the ticket holder.

    • Required mileage of a reward ticket is based on long-haul flight if the itinerary includes both short and long-haul flights. If the cabin class of long-haul flight is not available in short-haul flight because of aircraft configuration, cabin class of short-haul flight will be one class lower than long-haul flight. If itinerary of a reward ticket includes different cabin classes, required mileage will be based on the higher cabin class.

    • Reward tickets cannot include segments of other fare family.

    • Booking Service Charge: A Booking Service Charge will be collected at the time of ticket issuance or reissue for reward tickets, that include international flights operated by China Airlines or Mandarin Airlines, except for tickets with itineraries originating from Hong Kong, and this charge is non-refundable.

    • Reward tickets issued via local branch offices must be redeemed under the Last/Waitlist level.

    • Reward tickets are valid for one year from the date of the first issuance and must be used throughout the validity period.

    • A reward ticket holder cannot obtain a class upgrade by paying the fare difference.

    • A reward ticket does not include free accommodation (Day Use and STPC) during flight transfer.

    • China Airlines will notify members of amendments to reward ticket qualifications made in accordance with adjustments in cabin configuration or short-term promotions via other means (including Member News, Membership & Mileage Statement.)

    • China Airlines and Mandarin Airlines reserve the right to limit or adjust the number of reward ticket availability subject to the status of booking on each flight. The reward ticket seats may not be available, even if seats are available for paid tickets.

    • No-Show fee will be imposed on passengers who did not cancel the reservation before flight departure, and eventually fails to board the flight. A handling fee of USD100 on the long haul ticket, USD50 on the short haul ticket (or the equivalent amount in local currency) will be charged. The most stringent no-show fee rules will apply to whole itinerary, for example, member holding reward ticket of TYO-TPE-LAX and no show on TYO-TPE sector, USD100 of no show fee will be collected.

    • The ticketing and use of Reward Tickets shall comply with tariffs and charges, ticket conditions. Also use of Reward Tickets is subject to operating carrier's General Conditions of Carriage, and the rules and terms of Dynasty Flyer Program.

    • If the itinerary includes an open-jaw segment, ticket can be issued through Branch Office, the redemption level is redeemed under the Last / Waitlist level.

    Refund and Change for Reward Ticket

    • Totally unused: Request a refund through the Member Portal. Valid miles will be automatically credited back to the member’s account. The refund service fee will be waived. For tickets refunded via the website within 7 days of issuance, the booking service fee will also be refunded. Any refundable amount will be returned to the credit card originally used for payment within 7 business days. The actual date you receive the refund depends on your bank’s processing time.

    • Partially used: Submit a refund request through the Member Portal. The refund service fee will be waived. Valid miles will be credited back within approximately 7 days.

    • Requesting ticket refunds through local branch offices are subject to a refund handling fee of TWD 1,500 (or the equivalent amount in local currency).

    • Totally unused: Request a refund through the Member Portal first, and then make a new reservation based on flight availability and the redemption level applicable at the time of ticket issuance

    • Partially used: Once a reward ticket has been partially used, changes to the destination or cabin class are not permitted.

    • Requesting ticket changes through China Airlines branch offices may reissue tickets only at an equal or a higher redemption level. A handling fee of TWD 1,500 (or the equivalent amount in local currency) will apply.

    • Request a refund through the Member Portal first, and then rebook and issue a new ticket based on the applicable redemption level at the time of booking.

    • If changes to the travel date or flight are handled by a local branch office, the new itinerary must be booked under an equal or a higher redemption level. A handling fee of TWD 1,500 (or the equivalent amount in local currency) will apply.

    Reward Ticket

    Seamlessly search and redeem reward tickets to turn miles into your next journey.