FAQ Listing

Yes, but it should comply with China Airlines' carry-on baggage restrictions.

For visual-impaired passengers traveling alone, China Airlines will arrange staff at the destination to pick them up. Other disabled passengers need to raise their requirements during reservation, and China Airlines will address them accordingly.

1. Infants aged below 2 years (as of the date of boarding) and above 14 days should be accompanied by adults when taking China Airlines' flights. 

2. If an infant is traveling with an adult, the infant is eligible for the price of a non-seat-occupying infant ticket. 

3. If an adult is traveling with two infants, one of the infants should buy a seat-occupying children ticket and be seated in a safety seat. Please refer to the descriptions of children seats to learn more about the specifications and the use of such safety seats.

4. Other passengers who want to let their infants use a cabin seat should also buy seat-occupying children tickets and prepare safety seats. They should also complete reservation and seat selection beforehand.

We accept trained service dogs such as guide dogs, hearing dogs to accompany passengers with disability in the cabin at no charge. Learn more about travelling with service dogs.

• Pets (transport as checked baggage with additional charge)
  For traveling with pets as checked baggage, we only accept cats and dogs. All pets must be placed in appropriate air travel pet container and transported in the cargo hold as checked baggage with additional charge. Learn more about transporting pets as checked baggage (AVIH).
  
  
• Service Dogs (travel in cabin without charge)
  We accept trained service dogs such as guide dogs, hearing dogs to accompany passengers with disability in the cabin at no charge. Learn more about travelling with service dogs.

1. If you need to use a wheelchair at the airport or in the cabin, please contact our reservation or customer service staff at least 48 hours prior to flight departure. To ensure that our service suits your actual needs, our service personnel will ask some questions, such as: Can you walk by yourself without any assistance? How far can you walk? Can you walk up and down stairs without any assistance?) 

2. Passengers who have reserved wheelchairs can contact our service personnel upon arrival at the airport to get their wheelchairs. Passengers can use their own wheelchairs to reach the boarding gate. 

3. Passengers who use electric wheelchairs should hand over their wheelchairs for consignment during airport check-in. China Airlines provides ordinary wheelchairs for boarding. We provide the same service at transit/destination airports.

If passengers have special requirements or considerations (for example, if you are an unaccompanied minor, disabled, aural/visual impaired, carrying seat-blocking baggage, or using a wheelchair), you are advised to complete check-in 2 hours prior to departure, so that we can have sufficient time to meet your requirements.

For visual-impaired passengers traveling alone, China Airlines will arrange staff at the destination to pick them up. If there are accompanying adult passengers, they can make reservations as ordinary passengers do.

No extra service fee will be charged.

For passengers who bring their own wheelchairs, whether they are manually or electrically driven, China Airlines will consign them free of charge. As domestic and foreign airport facilities are governed by different laws and regulations, in some destinations, your wheelchair may not be allowed to be sent from the apron to the boarding gate. In such cases, China Airlines will make it a priority to send your checked wheelchair to the baggage claim area. Upon your arrival, China Airlines will get the wheelchair ready, send it to the baggage claim area, and help you get your checked wheelchair and baggage.

1. China Airlines provides unaccompanied minors services, so you can rest assured when your child has to travel alone. This service is provided to young passengers whose ages are between 5 years old and 12 years old and who are traveling without parents or guardians of age 18 or above. 

2. To apply for this service, parents or legal guardians must sign the Consent & Release for Carriage of Unaccompanied Minors. 

3. Service charges for unaccompanied minors vary from age to age, and unaccompanied minors are always charged adult fares. Booking for unaccompanied minors shall be made at least 72 hours prior to departure. 

4. For more information about unaccompanied minors, please contact China Airlines' customer reservation office.