Ticket Awards

• Not applicable for: Routes served with charter flights, and some routes code-shared with partner airlines, e.g., Songshan - Haneda flights code-shared with Japan Airlines and operated by Japan Airlines.
• Redemption for Premium Economy Class and Premium Business Class Ticket awards are only available for flights providing Premium Economy class and Premium Business class service.
• The miles levels required is based on applicable routes not by the aircraft.
  
  

• Members should make sure they have sufficient mileage or applicable award number. One award ticket can issued with one award number only.
• To issue award tickets of international scheduled flights operated by China Airlines or Mandarin Airlines with self-owned mileages , members may issue award tickets with using our online service function “Award Ticket”. 
• To issue award tickets of international scheduled flights operated by China Airlines or Mandarin Airlines with an award number , members may issue award tickets with using our online service function “Transferred Award Ticket Issuance”.
• For international award tickets, only international scheduled flights operated by China Airlines or Mandarin Airlines are acceptable.
• When using an award ticket and traveling with infant, please purchase an applicable infant fare ticket for the accompanying infant.

1. The origin and stopover or turnaround point(destination) of an award ticket itinerary are not permitted in the same area. Excluding Taiwan, China Airlines' destinations can be categorized into following 6 areas: Northeast Asia, Southeast Asia (including Delhi and Guam), Mainland China (including Hong Kong), America, Oceania, Europe. Chart below is for your reference.
   

   Area Table

   Area	Country
   Northeast Asia	Japan, South Korea
   Southeast Asia	Thailand, Malaysia, Singapore, Indonesia, Vietnam, India, Myanmar, Cambodia, Palau, Philippines, Guam
   Mainland China	Mainland China (including Hong Kong)
   America	U.S.A., Canada
   Oceania	Australia, New Zealand
   Europe	Germany, Austria, United Kingdom, Netherlands, Italy

   
   
   • Round trip between Australia and New Zealand are still applicable for award ticket redemption.
2. If a round trip originates in Taiwan, transferring at Taiwan is not allowed.
3. For either one-way or round-trip award tickets, no stopover is allowed.
4. For reissuing award tickets issued on/before 31Jan2024 that included free stopovers, current award ticket rule and fuel surcharge, tax or any other surcharges will apply on the date of reissuance.
5. A round trip award ticket may have one open jaw for each direction, and the two ends of an open jaw must be in the same area. Members should be responsible for transportation between the two ends of an open jaw.
6. Itinerary example：

   Applicable Itinerary	Illustration
   Tokyo-Taipei (transfer only)-Ho Chi Minh	One-way ticket with the origin and destination in different areas, and no stopover included
   Seoul-Taipei (transfer only)- Singapore-Taipei(transfer only)-Seoul	Round-trip ticket with the origin and turnaround points are in different areas, and no stopover included
   Los Angeles-Taipei(transfer only)-Bangkok-Taipei(transfer only)-San Francisco	Round-trip ticket with the origin and turnaround points are in different areas, and no stopover included

   
   

   Inapplicable Itinerary	Illustration
   Bangkok-Taipei-Delhi-Taipei- Bangkok	The origin-Bangkok and turnaround-Delhi cannot be in the same area
   Seoul-Taipei-Tokyo-Taipei-Bangkok	The origin-Seoul and turnaround-Tokyo cannot in the same area
   London-Taipei-Rome-Taipei-London	The origin-London and turnaround-Rome cannot be in the same area
   Sydney-Taipei(stopover)-Tokyo-Taipei(stopover)-Sydney	No stopover is allowed
   Taipei- San Francisco // Frankfurt- Taipei	The turnaround points must be in the same area
   Seoul-Taipei (stopover)- Singapore-Taipei(stopover)-Seoul	No stopover is allowed

7. Definitions ：

   Term	Definition
   Turnaround point	Turnaround is the destination of the journey. The journey from a turnaround point going back to the origin considers as return.
   Transfer point	A transfer point is between the origin and the destination or the turnaround point which passengers stay for less than 24 hours.
   Stopover	A stopover is a deliberate interruption of a journey by the passenger, scheduled to exceed 24 hours, at a point between the place of departure and the place of final destination.
   Open Jaw	1. Open-jaw travel means returning to the same origin from a different city after arriving at a destination, or returning to a different city after arriving at a destination, or both situations above. 2.  The two ends of an open jaw must be in the same area(see remark). Remark: Excluding Taiwan, China Airlines' destinations can be categorized into following 6 areas for open-jaw travel: Northeast Asia, Southeast Asia (including Delhi and Guam), Mainland China (including Hong Kong), America, Oceania.

8. The relevant taxes and additional charges (such as fuel surcharges, etc.) are all borne by the ticket holder.
9. Required mileage of an award ticket is based on long-haul flight if the itinerary includes both short and long-haul flights. If the cabin class of long-haul flight is not available in short-haul flight because of aircraft configuration, cabin class of short-haul flight will be one class lower than long-haul flight. If itinerary of an award ticket includes different cabin classes, required mileage will be based on the higher cabin class.
10. Award tickets are valid for one year from the date of issuance and must be used throughout the validity period. An award ticket holder cannot obtain a class upgrade by paying the fare difference or using upgrade award. Award tickets cannot include segments of other fare family.
11. An award ticket does not include free accommodation (Day Use and STPC) during flight transfer.
12. Award tickets are not eligible for itinerary between Guam and U.S. via Taipei.
13. China Airlines will notify members of amendments to ticket award qualifications made in accordance with adjustments in cabin configuration or short-term promotions via other means (including Member News, Membership & Mileage Statement.)
14. China Airlines and Mandarin Airlines reserve the right to limit or adjust the number of award ticket availability subject to the status of booking on each flight. The award ticket seats may not be available, even if seats are available for paid tickets.
15. No-Show fee will be imposed on passengers who did did not cancel the reservation 3 hours before the flight took off, and eventually fails to board the flight. A handling fee of USD100 on the long haul ticket, USD50 on the short haul ticket (or the equivalent amount in local currency) will be charged. The most stringent no-show fee rules will apply to whole itinerary, for example, member holding award ticket of TYO-TPE-LAX and no show on TYO-TPE sector, USD100 of no show fee will be collected.
16. The ticketing and use of Award Tickets shall comply with tariffs and charges, ticket conditions. Also use of Award Tickets is subject to operating carrier's General Conditions of Carriage, and the rules and terms of Dynasty Flyer Program.

An award ticket can be handled as follows: