Ticket Awards

• Not applicable for: Routes served with charter flights, and some routes code-shared with partner airlines, e.g., Songshan - Haneda flights code-shared with Japan Airlines and operated by Japan Airlines.
• Redemption for Premium Economy Class and Premium Business Class Ticket awards are only available for flights providing Premium Economy class and Premium Business class service.
• The miles levels required is based on applicable routes not by the aircraft.
  
  

• Members should make sure they have sufficient mileage or applicable award number. One award ticket can issued with one award number only.
• To issue award tickets of international scheduled flights operated by China Airlines or Mandarin Airlines with self-owned mileages , members may issue award tickets with using our online service function “Award Ticket”. 
• To issue award tickets of international scheduled flights operated by China Airlines or Mandarin Airlines with an award number , members may issue award tickets with using our online service function “Transferred Award Ticket Issuance”.
• Members may also directly contact our customer service call center or branch offices 24 hours prior to flight departure to issue award tickets.
• For international award tickets, only international scheduled flights operated by China Airlines or Mandarin Airlines are acceptable.
• When using an award ticket and traveling with infant, please purchase an applicable infant fare ticket for the accompanying infant.

1. The origin and stopover or turnaround point(destination) of an award ticket itinerary are not permitted in the same area. Excluding Taiwan, China Airlines' destinations can be categorized into following 6 areas: Northeast Asia, Southeast Asia (including Delhi and Guam), Mainland China (including Hong Kong), America, Oceania, Europe. Chart below is for your reference.
   Example:
   Inapplicable routes:
   Bangkok-Taipei-Delhi-Taipei- Bangkok (The origin-Bangkok and turnaround-Delhi cannot be in the same area.)
   Seoul-Taipei-Tokyo-Taipei-Bangkok (The origin-Seoul and turnaround-Tokyo cannot in the same area.)
   London-Taipei-Rome-Taipei-London(The origin-London and turnaround-Rome cannot be in the same area.)
   
   
   

   Area Table

   Area	Country
   Northeast Asia	Japan, South Korea
   Southeast Asia	Thailand, Malaysia, Singapore, Indonesia, Vietnam, India, Myanmar, Cambodia, Palau, Philippines, Guam
   Mainland China	Mainland China (including Hong Kong)
   America	U.S.A., Canada
   Oceania	Australia, New Zealand
   Europe	Germany, Austria, United Kingdom, Netherlands, Italy

   
   
   • Round trip between Australia and New Zealand are still applicable for award ticket redemption.
2. If a round trip originates in Taiwan, transferring at Taiwan is not allowed.
   
3. A stopover means a planned break in a valid route between origin and destination.
   
   • For a one-way award ticket, no stopover is allowed.
   • For a short-haul round-trip award ticket, no stopover is allowed.
     Example:
     Applicable itinerary: Seoul-Taipei (transfer only)- Singapore-Taipei(transfer only)-Seoul.
     Inapplicable itinerary: Seoul-Taipei (stopover)- Singapore-Taipei(stopover)-Seoul.(No stopover is allowed.)
   • For issuing or reissuing on/before 31JAN2024 long-haul round-trip award tickets, one free stopover for each direction is allowed. The maximum stopovers for a round trip award ticket is two.
     Example:
     Applicable itinerary: Sydne-Taipei(stopover)-Tokyo-Taipei(stopover)-Sydne. (Stopovers are allowed)
     
   • For issuing or reissuing on/after 01FEB2024 long-haul round-trip award tickets, no stopover is allowed.(Announce on 07NOV2023)
     Example:
     Applicable itinerary: Los Angeles-Taipei(transfer only)-Bangkok-Taipei(transfer only)-San Francisco.
     Inapplicable itinerary: Sydne-Taipei(stopover)-Tokyo-Taipei(stopover)-Sydne.(No stopover is allowed.)
4. A round trip may have one open jaw for each direction. Open-jaw travel means returning to the same origin from a different city after arriving at a destination, or returning to a different city after arriving at a destination, or both situations above. The two ends of an open jaw must be in the same area (see remark). If pricing of an open-jaw award ticket is not available, members should issue two one-way tickets instead. Members should be responsible for transportation between the two ends of an open jaw.
   Remark:
   Excluding Taiwan, China Airlines' destinations can be categorized into following 6 areas for open-jaw travel: Northeast Asia, Southeast Asia (including Delhi and Guam), Mainland China (including Hong Kong), America, Oceania, Europe.
   Example of an inapplicable itinerary: Taipei- San Francisco // Frankfurt- Taipei
   
5. Members are responsible for all taxes or other charges related to award tickets.
   
6. Award ticket is valid for one year from the date it is issued. The full journey must be completed within the validity period. A free award ticket holder may not request a class upgrade by paying the ticket difference or combining the award ticket with an upgrade award.
   
7. Required mileage of an award ticket is based on long-haul flight if the itinerary includes both short and long-haul flights. If the cabin class of long-haul flight is not available in short-haul flight because of aircraft configuration, cabin class of short-haul flight will be one class lower than long-haul flight. If itinerary of an award ticket includes different cabin classes, required mileage will be based on the higher cabin class.
8. An award ticket does not include free accommodation (Day Use and STPC) during flight transfer.
9. Award tickets are not eligible for itinerary between Guam and U.S. via Taipei.
10. China Airlines will notify members of amendments to ticket award qualifications made in accordance with adjustments in cabin configuration or short-term promotions via other means (including Member News, Membership & Mileage Statement.)
11. China Airlines and Mandarin Airlines reserve the right to limit or adjust the number of award ticket availability subject to the status of booking on each flight. The award ticket seats may not be available, even if seats are available for paid tickets.
12. No-Show fee will be imposed on passengers who did did not cancel the reservation 3 hours before the flight took off, and eventually fails to board the flight. A handling fee of USD100 on the long haul ticket, USD50 on the short haul ticket (or the equivalent amount in local currency) will be charged. The most stringent no-show fee rules will apply to whole itinerary, for example, member holding award ticket of TYO-TPE-LAX and no show on TYO-TPE sector, USD100 of no show fee will be collected.
13. The ticketing and use of Award Tickets shall comply with tariffs and charges, ticket conditions. Also use of Award Tickets is subject to operating carrier's General Conditions of Carriage, and the rules and terms of Dynasty Flyer Program.

An award ticket can be handled as follows: