• The origin and stopover or turnaround point(destination) of a reward ticket itinerary are not permitted in the same area. Excluding Taiwan, China Airlines' destinations can be categorized into following 6 areas: Northeast Asia, Southeast Asia (including Delhi and Guam), Mainland China (including Hong Kong), America, Oceania, Europe.

• If a round trip originates in Taiwan, transferring at Taiwan is not allowed.

• For either one-way or round-trip reward tickets, no stopover is allowed.

• A round trip reward ticket may have one open jaw for each direction, and the two ends of an open jaw must be in the same area. Members should be responsible for transportation between the two ends of an open jaw.

• Reward tickets are not eligible for itinerary between Guam and U.S. via Taipei.

• The relevant taxes and additional charges (such as fuel surcharges, etc.) are all borne by the ticket holder.

• Required mileage of a reward ticket is based on long-haul flight if the itinerary includes both short and long-haul flights. If the cabin class of long-haul flight is not available in short-haul flight because of aircraft configuration, cabin class of short-haul flight will be one class lower than long-haul flight. If itinerary of a reward ticket includes different cabin classes, required mileage will be based on the higher cabin class.

• Reward tickets cannot include segments of other fare family.

• Reward tickets are valid for one year from the date of issuance and must be used throughout the validity period.

• A reward ticket holder cannot obtain a class upgrade by paying the fare difference.

• A reward ticket does not include free accommodation (Day Use and STPC) during flight transfer.

• China Airlines will notify members of amendments to reward ticket qualifications made in accordance with adjustments in cabin configuration or short-term promotions via other means (including Member News, Membership & Mileage Statement.)

• China Airlines and Mandarin Airlines reserve the right to limit or adjust the number of reward ticket availability subject to the status of booking on each flight. The reward ticket seats may not be available, even if seats are available for paid tickets.

• No-Show fee will be imposed on passengers who did not cancel the reservation before flight departure, and eventually fails to board the flight. A handling fee of USD100 on the long haul ticket, USD50 on the short haul ticket (or the equivalent amount in local currency) will be charged. The most stringent no-show fee rules will apply to whole itinerary, for example, member holding reward ticket of TYO-TPE-LAX and no show on TYO-TPE sector, USD100 of no show fee will be collected.

• The ticketing and use of Reward Tickets shall comply with tariffs and charges, ticket conditions. Also use of Reward Tickets is subject to operating carrier's General Conditions of Carriage, and the rules and terms of Dynasty Flyer Program.

Under the new program, the Award Number mechanism will no longer be used. Miles will now be deducted directly at the time of redemption. Details regarding the refund of miles associated with existing Award Numbers, as well as the procedures for future ticket refunds, reissues, and upgrade cancellations, are outlined below.

Handling Guidelines for Existing Award Numbers

• Members who had a confirmed cabin upgrade booking or an issued reward ticket and have not yet traveled.

  • If the itinerary remains unchanged, the booking or ticket can be used as usual without being affected.
  • For booking cancellations, reissuances, or refunds, please refer to “Mileage Refund for Reward Ticket Reissuance, Refunds, and Cabin Upgrade Cancellations” below.

• Members who had an unused cabin upgrade or reward ticket award number in their account.

  • The award has been automatically converted into equivalent miles and credited to the member’s account. The validity of the miles has been extended by one year from the original award’s expiry date and end on the last day of that month.
    Ex: Original validity until 2026/11/12 → Extended to 2027/11/30

• Members who held a cabin upgrade or reward ticket award number for a booking that is still waitlisted, where the upgrade has not yet been confirmed or the reward ticket has not yet been issued.

  • The award has been automatically converted into equivalent miles and credited to the member’s account. The validity of the miles has been extended by one year from the original award’s expiry date and end on the last day of that month. Once a booking is confirmed, the required miles will be deducted when the member processes a cabin upgrade or issues a reward ticket.
    Ex: Original validity until 2026/11/12 → Extended to 2027/11/30

• Members who held an unused upgrade or renewal gift

  • The system has converted the award into one Cabin Upgrade Voucher and credit it to the member’s account. The Cabin Upgrade Voucher retains the same validity period as the original award.

• When an award is converted or refunded into miles or a Cabin Upgrade Voucher, it will be credited to the award holder’s membership account.

Mileage Refunds for Reward Ticket Reissuance, Refunds, and Cabin Upgrade Cancellations

• Refunds for Reward Tickets Issued on or Before the launch of the new membership program

  • Totally unused ticket：The award will be automatically converted into equivalent Miles and credited to the member’s account. The validity of the miles will be extended by one year from the original award’s expiry date and end on the last day of that month.
  • Partially unused ticket：A partially used reward ticket is not eligible for refunds.
    ※ For reward ticket refunds, a handling fee of TWD 1,500 (or the equivalent amount in local currency) will be charged. If only unused taxes are refunded, no handling fee will be charged.

• Reissuance for Reward Tickets Issued on or Before the launch of the new membership program

  • Totally unused ticket： When reissuing a reward ticket, the system will automatically convert the award into equivalent miles and credit them to the member’s account. The validity of the miles will be extended by one year from the original award’s expiry date and will expire on the last day of that month. The required mileage for the new itinerary will then be recalculated and deducted accordingly.
  • Partially unused ticket：Reissuance is not permitted.
  • For reward ticket reissuance, a handling fee of TWD 1,500 (or the equivalent amount in local currency) will be charged. Members requesting reward ticket reissuance are responsible for all related taxes, surcharges, or exchange rate differences. The fuel surcharge and taxes will be recalculated based on the rates applicable on the date of reissuance.

• Cancellation for Cabin Upgrade Bookings Completed on or Before the launch of the new membership program

  • Award Number：The award will be automatically converted into equivalent miles and credited to member’s account. The validity of the miles will be extended by one year from the original award’s expiry date and end on the last day of that month. If the itinerary is changed, the required miles for the new itinerary will be recalculated and deducted accordingly.
  • Upgrade or Renewal Gift：The system will convert the award into one Cabin Upgrade Voucher and credit it to the member’s account. The Cabin Upgrade Voucher will remain the same validity period as the original award. If the itinerary is changed, members are required to use the Cabin upgrade voucher to make a new upgrade booking.

• Mileage and Cabin Upgrade Voucher Refund Policy

  • Miles or cabin upgrade vouchers that have expired will not be refunded. This applies to reward ticket refunds, reissuance, and cabin upgrade booking cancellations.
  • The above miles and cabin upgrade vouchers will be credited to the award holder’s membership account.