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Emerald

Emerald Card Member The following benefits apply only to China Airlines' and Mandarin Airlines' self-operated flights, and not to code-shared flights operated by other airlines. Please provide your membership card number upon booking to enjoy member exclusive benefits.


 
 
* For more details, please refer to the following “Relevant Regulations"

Member Privileges

  • Upgrade Welcome Offer *
    Member who upgrade to Emerald membership receives 2 complimentary upgrade awards.

  • Renewal Gift
    Emerald members who are eligible to renew the membership will be awarded 25,000 miles.

  • Additional Miles
  1. Birthday Gift Miles : China Airlines offers extra bonus of 2,000 miles as a birthday gift for Emerald card members who travel with revenue tickets on self-operated international flight of China Airlines and Mandarin Airlines during the month period of their birthdays.
  2. Incentive Miles : Emerald members receive 25% incentive miles when taking flights marketed and operated by China Airlines and Mandarin Airlines.

Member Privileges - Relevant Regulation

Reservation

  • Customer Service Hotline
    At certain branch offices, China Airlines provide Emerald members an exclusive service hotline for reservation and fax. Please log in your account to check the number on Manage My Account page.

  • Reservation Wait List Priority *
    If Emerald members (excluding companions) would like to book a flight already full, they can be listed in the priority reservation wait list. When there are available seats present, members' reservation will be confirmed according to ticket class and membership tiers.

  • Guaranteed Reservation *
    Emerald members may enjoy guaranteed full-fare economy reservation of Economy Class Flex product with booking class Y of scheduled international flights of 6 hours or more. The flights should be marketed and operated by China Airlines and Mandarin Airlines and the reservation should be done at least 24 hours prior to departure.

  • Domestic Ticket Discount
    Emerald members may enjoy a 10% discount of published fare for Mandarin Airlines domestic tickets at Mandarin Airlines website or designated ticket counter.

  • Seat Selection *
  1. After tickets are purchased, please visit web site MANAGE - Seat/ Special Assistance, or log in “Member service - Travel Services - Booking Records” to select seat online. Seat selection is available via Online Check-in 48 hours before flight departure.
  2. Emerald member can select from all 3 chargeable seat types for free: Standard, Preferred, and Extra Comfort, while the companion can select from Standard and Preferred only.

Reservation - Relevant Regulation

Airport Priority

  • Airport Courteous Reception
    Exclusive check-in counters and benefits of priority boarding are available at airports for Emerald members.

  • Extra Baggage Allowance *
    Emerald members may enjoy 1 piece extra baggage allowance.

  • Priority Baggage Handling *
    When taking on self-operated international flight of China Airlines and Mandarin Airlines, Emerald members can enjoy priority handling service for their baggage.

  • Airport VIP Lounge Access *
    Emerald members, when taking a self-operated international flight of China Airlines and Mandarin Airlines, may invite 1 companion to VIP lounge (regardless of whether it is self-operated.)

  • Companion Cabin Upgrade at Airport *
  1. Emerald members can invite 1 companion traveling on the same flight for upgrade to the same class. This privilege is subject to seat availability.
  2. To enjoy the benefit, both Emerald member and the companion must purchase tickets with eligible ticket class.

Airport Priority - Relevant Regulation

Other Benefits

  • Earn Miles *
  1. Members who take self-operated international flights of China Airlines and Mandarin Airlines or other partner airlines and use applicable tickets can accumulate miles for each scheduled flight.
  2. When using the services or products of our partners, such as credit card consumption, hotel accommodation and car rental, members can also accumulate miles (please refer to Partnership Mileage Program.)

  • Discounts on In-flight Duty-free Goods *
  1. All DFP members can pre-order duty free items with miles on China Airlines e-Shopping web-site.
  2. Please refer to China Airlines e-Shopping website for monthly discounts of in-flight purchase discount for Emerald members.

Other Benefits - Relevant Regulation
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