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    In-Town Check-in

    Introduction of In-Town Check-in service at Taoyuan Airport MRT Line (Taipei Main Station & New Taipei Industrial Park Station)

    Special Assistance

    For the provision of more complete and suitable services, please check-in at the counters of China Airlines / Mandarin Airlines at Taoyuan Airport if you belong to one of the following groups

    • Passengers on a wheelchair.
      Remarks: Wheelchair passengers may proceed the self-service check-in at Taipei Main Station (A1 Station) & New Taipei Industrial Park Station (A3 Station), however, wheelchair service is only available at Taoyuan Airport.
    • Passengers on a stretcher.
    • Children traveling alone.
    • Young passenger.
    • Adolescents traveling alone who have purchased pickup services.
    • Passengers who purchased cabin seats for baggage.
    • Deportees with the companion of guards.
    • Deportees without the companion of guards.
    • Passengers carrying their own portable oxygen generators.
    • Passengers in need of oxygen generators provided by the carrier.
    • Passengers carrying service animals (seeing-eye dogs and emotional service animals).
    • Passengers carrying live animals on the flight.
    • Passengers with checked baggage with the longest side exceeding 70CM and the sum of length, width and height exceeding 158CM (such as cartons, cellos, windsurfing equipment, bicycles, golf equipment, etc.).

    Introduction

    Taoyuan Airport MRT – Taipei Main Station (A1 Station)
    Service Location
    No. 8 Zhengzhou Road, Zhongzheng District, Taipei City
    Service Hour
    06:00 ~ 21:30
    Service Scope
    • Passengers (with no special service booking) who travel on the flights operated by China Airlines or Mandarin Airlines (except code-shared flights operated with other airlines or traveling on flights to Vancouver) departing from Taoyuan Airport.
    • Only available for flights of the same day and with at least 3 hours prior to the departure time.
    Baggage Div.
    The longest side of the checked baggage shall not exceed 70CM and the sum of length, width and height shall not exceed 158CM.
    Note
    • For passengers in need of special assistance, such as excess baggage, upgrade awards, corporate、precious、superior cards, children traveling alone, passengers who have purchased cabin seats for baggage, are on a stretcher or wheelchair, etc. or staff ticket traveling, please go to Taoyuan Airport to complete the check-in.
    • Passengers who have arranged baggage drop at A1/A3 Stations but wish to have the baggage consigned at A1/A3 Stations returned for any reason, passengers must go to Taoyuan Airport to complete the baggage return and claiming procedures at our service counters.
    • To comply with Civil Aviation Regulation and to ensure aviation safety, passenger choosing the emergency exit seat must collect the boarding pass at the airport check-in counter so as to be visually verified the compliance of the corresponding regulations. Passengers who do not get Self-Print Boarding Pass may not use Self Baggage Drop Service.
    • Please ensure your checked baggage has completed the screening process. According to the Mass Rapid Transit Act and Aviation Security regulation, when your checked baggage didn't pass the security check, your checked baggage would need to undergo a re-checking procedure before your baggage could be transported to the airport.
    More Information
    Taoyuan Airport MRT Line Website

    In-Town Check-in Guide

    • Self-checkin-StepCard-Image
      01

      Self-service check-in and boarding pass collection

      Go to a Kiosk to complete the check-in process and print your boarding pass.
    • Collect baggage tags - step card image
      02

      Self-baggage drop and baggage tag collection

      Go to a Self-Baggage Drop (SBD) kiosk, confirm the baggage safety declaration, and print your baggage tags.
    • precheckin-stepcard-image3
      03

      Attach baggage tags and dispatch baggage

      Attach the baggage tag to your checked baggage and dispatch it through the baggage drop unit.
    • precheckin-stepcard-image4
      04

      Confirm baggage drop via Baggage Status Querying System

      After receiving your baggage receipt, scan the baggage receipt through the Baggage Status Querying System to make sure the safety check of your baggage has been completed.

    Notice of Self Baggage Drop service

    • Please note that Self Baggage Drop service accept luggage only, misc items such as carton, umbrella, backpack, hand-carry bags, baby carriages are not accepted for this service.

    • If your luggage is damaged before check-in or contain any fragile goods or valuable items that need special handling, please proceed to the airport to complete the check-in.

    • Passenger carrying oversize or overweight luggage, please proceed to the airport to complete the check-in.

    • If frequent flyer information were not provided when you made your booking reservation, you are recommended to provide membership number when you make reservations for protection of your membership rights.

    • As a reminder, all arriving passengers at the United States must obtain their checked luggage and clear customs at the first point of entry.

    • To minimize your waiting time for boarding, passengers who use the Self-service Check-in Kiosk or Self Baggage Drop service, please contact the ground staff for relevant document inspection after arriving at the airport.