FAQ Listing
Payment
Find the answers to frequently asked questions and contact us either online or by phone. We’re also happy to listen to your feedback.Title
| Taiwan | China / India | Others | |
|---|---|---|---|
| Credit / Debit Card |     | | (Note.1) |
| Others |   (Note.3)  (Note.4) | (Note.3)   | (Note. 2) (NL only) |
Note.1 JCB support in:Taiwan, Japan, United States, Philippines, Vietnam, Cambodia.
Note.2 PayPal support in: Japan, United States, Canada, Europe(Except UK), Australia, New Zealand, Philippines, Singapore, Thailand, Taiwan and Hong Kong.
Note.3 UnionPay support in: Taiwan/China. Alipay/Wechat Pay support in: China. iDEAL support in: Netherlands.
Note.4 LINE Pay support in: Taiwan. LINE Pay is only acceptable for using credit cards issued in Taiwan.
If passengers want to enjoy the rights and benefits of their respective credit cards, they should book tickets separately. If you have bought multiple tickets with one credit card, you are advised to get refund for the tickets first.
If you want to use another credit card to make the payment, instead of the one you used for booking, you are advised to apply for refund first.
You also need to pay the fuel surcharge, airport tax, and other taxes or surcharges required by relevant countries. During booking, China Airlines will display the total sum of fees that you need to pay.
To ensure the security of your transaction with your credit card, 3DS is a mandatory procedure for online purchases via China Airlines's website and app.
3DS is short of 3-Domain Secure provided by Visa, MasterCard, American Express, and JCB. The service offers secure authentication for online payments with the intention of improving the safety of online transactions.
3DS 2.0 ensures privacy and security when transmitting data. With the fraud evaluation results of the credit card holders, the One-Time Password(OTP) authentication process might be left out, so you can have a more secure and convenient experience. If your bank does not support 3DS, it is recommended that you use another credit card that has enrolled in 3DS.
Foreign transaction fee is imposed by a credit card issuer on a transaction that takes place overseas or with a foreign merchant.
When you book a ticket with China Airlines, fares and taxes will be quoted in the currency of the departure country (Except Philippines/Vietnam/Cambodia/Myanmar, and some non CI/AE self-operated flights). Your credit card issuer may charge the foreign transaction fees depending on your departure country/region and the currency.
By clicking “Confirm to Pay", you've agreed to pay the fare amount in the currency shown. If you have any relevant questions, please contact your credit card issuing bank for further inquiries.
