(Please select preffered language)
Main Content

Mileage Correction and Management

Flight Mileage

Flight Mileage

Flight mileage refers to the mileage members earn by taking the scheduled flights operated by China Airlines, the international scheduled flights operated by Mandarin Airlines, and the applicable flights operated by SkyTeam partner airlines. To ensure that your flight mileage is credited accurately and timely, please give our service personnel both your membership card number and your name (as it appears on your card), when making a reservation yourself or through a travel agent. When checking in at the airport, present your membership card to ensure that your mileage is automatically credited to your account. Further, please retain your ticket copy and boarding pass for 180 days for the purpose of any future inquiries.

Mileage Correction

Mileage Correction

If you have any questions regarding your flown mileage, please call our local Member Service Hotline within 180 days of your flight departure. Please provide your boarding pass, electronic or paper ticket receipt as well as your membership card number (flight itinerary or reservation reference will not be accepted). China Airlines will verify and correct your mileage within six weeks. You may also access Dynasty Member Portal to correct your mileage online.

Partnership Mileage

Partnership Mileage

If you find any errors in the partnership mileage record, please contact the partner enterprise directly and provide the required documents within 180 days to ask for a correction.
Mileage Query

Mileage Query

You can inquire about your account details at any time at Dynasty Member Portal.
Mileage Overview

Mileage Overview

Members who opt in to “Member Benefits” messages will receive a monthly account summary notification if there is any change to their mileage balance.
 
You can manage your subscription preferences anytime in the Dynasty Member Portal and check your latest mileage balance.
Home > Member > Earn Miles > Mileage Correction > Mileage Correction and Management