SkyTeam Partner Ticket Awards

SkyTeam Ticket Awards

You may use your accumulated mileage to redeem SkyTeam ticket awards for access to more routes.

DFP members may redeem ticket awards for flights operated either by a single SkyTeam partner (e.g. a single SkyTeam airlines) or by multiple SkyTeam partners due to the need of flight connection (e.g. China Airlines + SkyTeam partner airlines or SkyTeam partner airlines + SkyTeam partner airlines).
The flights to be taken through SkyTeam ticket award redemption must be marketed and operated by the same SkyTeam partner airlines. Code-shared flights of SkyTeam partner airlines are not eligible for ticket award redemption.
China Airlines' redemption level shall apply if the whole itinerary comprises only of China Airlines sectors.
Redemption of SkyTeam ticket awards during the embargo periods of each Sky Team partner airlines are not accepted.

Redemption Level

Find out first the regions which the departing and arriving countries belong to.


Region	Country
North East Asia	Taiwan, China, Korea, Japan, Mongolia, East Russian, North Korea
South East Asia	Hong Kong, Macau, Philippines, Thailand, Indonesia, Malaysia, Cambodia, Guam, Nothern Mariana Islands, Brunei, Vietnam, Singapore, Myanmar, Laos, Palau
South West Asia	India, Nepal, Pakistan, Sri Lanka, Afghanistan, Turkmenistan, Kyrgyzstan, Bhutan, Bangladesh, Tajikistan, Kazakhstan, Uzbekistan, Maldives
Middle East	Iran, Iraq, Oman, United Arab Emirates, Bahrain, Jordan, Kuwait, Turkey, Yemen, Lebanon, Saudi Arabia, Georgia, Syrian, Azerbaijan, Armenia, Qatar, Israel
Europe	United Kingdom, France, Germany, Netherlands, Czech, Italy, Austria, Bilgium, Bulgaria, Denmark, Cyprus, Finland, Norway, Sweden, Switzerland, Spain, Portugal, Andorra, Greece, Albania, Macedonia, Bulgaria, Romania, Hungary, Iceland, Ireland Republic, Luxembourg, Estonia, Latvia, Byelorussian SSR, Ukraine, Slovakia, West Russian, Lithuania, Yogoslavia, Monaco, Croatia, Bosnia and Herzegovina, Moldova, Poland, Serbia, Slovenia, Malta, Turkey
North Africa	Algeria, Libya, Egypt, Chad, Sudan, Mali, Mauritania, Morocco, Tunisia, Niger, Eritrea, Sudan, Zimbabwe
South Africa	Ethiopia, The Central African Republic, Cameroon, Nigeria, Benin, Burkina Faso, Ghana, Liberia, Ivry Coast, Sierra Leone, Guinea-Bissau, Senegal, Gambia, Kenya, Uganda, Congo, Gabon, Angola, Mozambique, Zambia, Namibia, South Africa, Swaziland, Lesotho, Botswana, Malawi, Burundi, Rwanda, Madagascar, Somalia, Djibouti, Togolese Republic, Tanzania, Mayotte, Equatorial Guinea, Comoros, Seychelles, Zaire, Mauritius
North America	USA (Hawaii excluded), Canada
Central America	Mexico, State of Hawaii, Cuba, Panama, Nicaragua, Belize, Guatemala, Salvador, Honduras, Bahamas, Dominican, Puerto Rico, Jamaica, Bermuda, Haiti, Cayman Islands, Costa Rica, Antidua And Barbuda, Barbados, Martinique, Virgin Islands (British), Virgin Islands (U.S.) , Saint Lucia, Netherlands Antilles, Guadeloupe
South America	Venezuela, Colombia, Guyana, Suriname, Ecuador, French Guiana, Peru, Bolivia, Brazil, Chile, Paraguay, Uruguay, Argentina
South West Pacific	Australia, New Zealand, French Polynesia, Republic of Kiribati, Fiji, Solomon Islands, New Caledonia, Papua New Guinea, Marshall Islands, Papeete

Check the required mileage for tickets award based on the departing and destination region.

unit: 1000 miles

Check the required mileage for tickets award based on the departing and destination region
Departure	Class	North East Asia	South East Asia	South West Asia	Middle East	Europe	North Africa	South Africa	North America	Central America	South America	South West Pacific
North East Asia	Economy	45	50	70	90	110	120	120	110	110	120	110
	Business	60	70	90	130	160	180	180	160	160	180	160
	First Class	80	90	120	180	210	240	240	210	210	240	210
South East Asia	Economy		45	70	90	110	120	120	120	120	120	90
	Business		60	90	130	160	180	180	180	180	180	130
	First Class		80	120	180	210	240	240	240	240	240	180
South West Asia	Economy			50	75	90	110	110	110	120	120	110
	Business			70	95	130	160	160	160	180	180	160
	First Class			90	130	180	210	210	210	240	240	210
Middle East	Economy					50	60	90	100	110	110	120
	Business					70	80	130	150	160	160	180
	First Class					100	110	180	200	210	210	240
Europe	Economy					35	70	70	70	70	90	120
	Business					50	90	90	90	90	130	180
	First Class					75	120	120	120	120	180	240
North Africa	Economy						40	60	70	70	80	120
	Business						60	80	90	90	120	180
	First Class						80	110	120	120	160	240
South Africa	Economy							80	80	100	70	120
	Business							120	120	150	90	180
	First Class							160	160	200	120	240
North America	Economy								35	40	50	120
	Business								50	60	70	180
	First Class								75	80	90	240
Central America	Economy									40	45	120
	Business									60	60	180
	First Class									80	80	240
South America	Economy										40	120
	Business										60	180
	First Class										80	240
South West Pacific	Economy											70
	Business											90
	First Class											120

The redemption level for Business Class applies to the ticket award redemption of Delta Airlines' first class or business class with two-cabin-class services.
The miles from top to bottom are Economy Class / Business Class /First Class in order.

The redemption level for the highest cabin class will apply if the award ticket journey involves different cabin classes.
Redemption levels are based on round-trip travel.
The redemption levels for children tickets are the same as those of adult tickets.

Reservation

Members who redeem SkyTeam ticket awards should contact China Airlines' reservation center to book the requested flight.
Upgrade awards on an award ticket is not allowed.
Repeated bookings of award ticket seats are not allowed. China Airlines reserves the right to cancel the repeated reservation without prior notice.
The booking classes for each SkyTeam partner airlines' ticket awards are as follows:

Class AF AM CZ DL KE KL KQ ME MF MU / FM RO SK UX VN VS SV AR GA
Economy class X X X N X X X X X X X X X X A X X X
Business class O O O O O O O O O O O I O O G O O O
First class - - -
- - - - - - A - - - - - A - -
Duplicate award ticket booking is prohibited and will be cancelled without further notice.

Class	AF	AM	CZ	DL	KE	KL	KQ	ME	MF	MU / FM	RO	SK	UX	VN	VS	SV	AR	GA
Economy class	X	X	X	N	X	X	X	X	X	X	X	X	X	X	A	X	X	X
Business class	O	O	O	O	O	O	O	O	O	O	O	I	O	O	G	O	O	O
First class	-	-	-	-	-	-	-	-	-	A	-	-	-	-	-	A	-	-

Notes:

Please note that effective from 15th July 2017, first class award tickets on China Southern Airlines are only applicable to China domestic flights. From 2023.01.01, Stop redemption of first-class award tickets.
China Southern Airlines(CZ) is not a member of the SkyTeam alliance, but the procedures for booking and issuing award tickets are the same as the terms.

Ticketing

Confirmed booking is required before the issuance of an award ticket. Any request for ticket issuance without prior booking is not accepted.
After seats have been confirmed, members are required to have the award ticket issued at China Airlines Call Center or Branch Offices five working days before departure. Any request for award ticket issue or reissue is not accepted at the airport.

Ticket Validity Period

Each award ticket is valid for one year from the date of issue.

Ticket Change

Reservation changes of award tickets are acceptable (only applicable to the same airlines' flights or the same date of travel).
Once an award ticket is partially used, ticket or itinerary changes are not allowed.
If an award ticket remains completely unused, a handling fee USD100 or its equivalent amount in local currency will be charged for each ticket that has its destination changed (limited to the same region) or is changed to another SkyTeam partner airlines' flight.
The new ticket validity period is the same as that of the original award ticket.
To refund a totally unused award ticket, a handling fee of USD50 (or the equivalent amount in local currency) will be charged. If the award number is still within validity, the owner of the award number can issue a new award ticket or requests to cancel the award number to regain miles. In the case of regaining miles, miles still valid on the refund date will be returned to the nominator's account from which the miles were deducted for the award number. If the award number is expired, which means a new award ticket cannot be issued and miles cannot be returned, only unused tax will be returned and no handling fee will be charged.
To refund a partially unused award ticket, which means a new award ticket cannot be issued and miles cannot be returned, only unused tax will be returned and no handling fee will be charged.

The itinerary connections of SkyTeam award tickets must be the shortest direct route between the point of origin and the destination. Based on this principle, itineraries between Europe/Africa/Middle East and America shall not be via Asia/Southwest Pacific, itineraries between America and Asia/Southwest Pacific shall not be via Europe/Africa/Middle East and itineraries between Asia/Southwest Pacific and Europe/Africa/Middle East shall not be via Americas.
One open-jaw and one stopover is allowed in the itinerary for SkyTeam award tickets.
- An open-jaw itinerary must be in the same redemption area.
- b. A stopover is a stop of over 24 hours at a place other than the destination and the turnaround point and must be in the same region as the point of origin or the destination.
Stopovers and transit points also have to comply with the shortest direct route principle and must be in the same direction during the itinerary (either eastbound or westbound). This means stopovers and transit points must be the points on the valid route between the point of origin and the destination. (Please contact our service personnel for the valid routes.)
For the purpose of flight connecting, SkyTeam award tickets allow a maximum of six sectors (including open-jaws). When the point of origin and the destination of itineraries are in different redemption region, transit points can be in different redemption area. When the point of origin and the destination are in the same redemption area, transit points can be only in the same region as that of the point of origin and destination.
SKT award tickets may be used to travel from the original point of departure to the destination or to a turnaround point and then back to point of origin, but no beyond travel is permitted (No back tracking).
Upgrade awards on an award ticket are not allowed.
The seats for award tickets are subject to the limited seat availability of each SkyTeam partner airlines.
Members should comply with the regulations on use of SkyTeam ticket awards.

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