China Airlines' quality policy is "Safety First, Service Plus, Eco Must, Innovation Best.”, safety is one of China Airlines' core business values. We are committed to developing, constantly improving strategies and processes to ensure that all our aviation activities take place under a balanced allocation of organizational resources, aimed at achieving the highest level of safety performance and meeting national and international standards, while delivering our services.

China Airline has introduced Safety Management System (SMS) since 2007. We maintain operation risks at an acceptable level through continuous hazard identification and risk management. Each employee shall understand and bear safety responsibilities, implement the responsibilities to routine operations in the risk management mode. China Airlines has a good safety-oriented culture, and each operation unit sets up mechanism to ensure operation safety. All China Airlines personnel shall make joint efforts to maintain China Airlines' emphasis on safety and create maximum value for shareholders and society, and becomes the preferred airline in Taiwan.