A321neo Wi-Fi
A321neo Complimentary Wi-Fi redemption
Complimentary
Wi-Fi | In-flight redemption | Redeem prior boarding
(For the passegners who received the Complimentary Wi-Fi Onboard Redemption Notice) | |
300MB | Free texting | Full Flight Complimentary Wi-Fi | |
Applicable
Passenger | 1. Paragon/Emerald/Gold member(Redemption Period:From now till 31 Dec. 2024) 2. Business Class passengers(The offer is not combinable and can only be used once per flight) | All passengers | 1. Paragon/Emerald/Gold member (Redemption Period:From now till 30 Jun. 2025) 2. Business Class passengers(The offer is not combinable and can only be used once per flight) |
Applicable
flight | China Airlines/Mandarin Airlines operating flight | ||
Redemption | In-flight redemption only | Redeem prior boarding
(For the passegners who received the Complimentary Wi-Fi Onboard Redemption Notice) | |
Redemption
guidelines | 1. Use your mobile device to switch to "Airplane Mode", turn on the Wi-Fi function and connect to the Wi-Fi Onboard, and choose "Paragon/Emerald/Gold member & Business Class Wi-Fi Redemption" or "Chat Free“ for redemption. 2. Follow the instructions on the web page to complete the redemption, and start your complimentary Wi-Fi service when connected. | 1. Please click the "Complimentary Wi-Fi Onboard Redemption" below to access the Wi-Fi redemption page. Enter your Reservation Number and Ticket Number to verify your information. 2. Once the verification is complete, a Wi-Fi voucher code will be provided. 3. When boarding, please switch your personal mobile device to flight mode, enable the Wi-Fi function, and connect to the Wi-Fi Onboard. Enter the voucher code in the "Voucher Code" field and click on "Verify Code." Once connected, you can start using your free Wi-Fi service. |
Notice:
1. Free texting service is not applicable to pictures, audio, and video transmission.
2. Infant tickets are not eligible for redemption.
3. The in-flight Wi-Fi service purchased/redeemed on A321neo aircraft is only available for use during the current flight, and any unused internet data cannot be saved.
Wi-Fi purchase / Mileage Redemption
Service Plan | Price | Mileage | Applicable to Internet activities (Reference Info) |
50MB | 8 USD | 1,000 Miles | Photo sharing, browsing web pages & etc. |
100MB | 10 USD | 1,500 Miles | Facebook, Instagram or other social media. |
300MB | 20 USD | 2,500 Miles | Video streaming, such as YouTube. |
Notice:
1. The Wi-Fi Onboard plans are subject to change based on the different. Please refer to our Wi-Fi Onboard portal for the latest service plans.
2. It is recommended to disable software/App updates on your mobile device before purchasing or redeeming Wi-Fi service to avoid consuming internet traffic.
3. Wi-Fi purchase and mileage redemption services are available for in-flight operation on A321neo flight only.