We Treasure Each Encounter
China Airlines is committed to providing you a safe and comfortable travel experience.
Throughout every stage of your journey, we have implemented enhanced measures to ensure your safety.
China Airlines is committed to providing you a safe and comfortable travel experience.
Throughout every stage of your journey, we have implemented enhanced measures to ensure your safety.
To make you a comfortable and safe environment on board, we've raised the standard for cleanliness. And the aircraft cabins will be disinfected periodically.
We provide flight information, ticket handling guideline, immigration information…etc. on the “Novel Coronavirus Service Information” page. For more details, please visit: https://news.china-airlines.com/emer_area/info_en.aspx
Flight Messaging service provides you the latest updated real-time flight information. You can choose to receive the latest information on specified flights sent by short message to your mobile phone.
* Flight Messaging service can be applied since 7 days before the flight departure, till 3 hours before the flight departure time.
Flight Messaging Service: https://calec.china-airlines.com/dot-smsvc/register.aspx?lang=en-US&country=us&locale=en
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【Wear face masks and temperature checks】All passengers must wear a face mask, and have to take a forehead temperature before boarding and their measurements must be lower than 37.5 ℃ (99.5℉). | 【Social distancing】Cooperate with social distancing advocacy throughout the airport. |
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【Some of China Airlines Lounges are closed temporarily】The China airlines lounges at Taoyuan Airport and some of others airports are partially suspended service temporarily. For more information, please click here. | 【Safe Airport Journey Plan】• Encourage all passengers to use Online Check-in service.
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【Cabin Disinfection & Cleaning】During cabin disinfection and cleaning procedure, we apply certified disinfectant cleaner (Calla 1452) to perform full cabin disinfection with 10 minutes of dwell time followed by operating the air conditioning system for ventilation. In addition, China Airlines replaces the HEPA FILTER periodically to ensure cabin air quality. All possible contact surface areas in the cabin are thoroughly cleaned and disinfected. | 【Meal Carts Disinfection】All meal cart will be cleaned and sanitized which makes the epidemic prevention more effective. |
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【Luggage Disinfection upon Arrival】All checked baggage will be disinfected after arriving at Taoyuan Airport and before passengers receive it. |