Due to a magnitude 6.4 earthquake in southern Taiwan on February 6th, 2016, passengers who are holding a confirmed booking and ticket issued on/ before 06 FEB, 2016, please check the following rules.
1. Rebooking -
No rebooking charge or penalty shall be collected for all CI/AE international flights to/from Taiwan.
Passengers shall rebook to flights on/after 06FEB and on/before 28FEB/16'.
2. Refund -
No refund charge shall apply if passenger request to refund tickets, refund procedure shall be completed before 28FEB/16'.
3. Codeshare -
Codeshare passengers booking on CI/AE marketing flights shall be handle in accordance to the above handling princinple;
Codeshare passengers booking on other airlines marketing flights shall obey other airlines' handling regulation.