Travel Advisory
- TitlePublish Date
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View the COVID-19 entry restrictions and quarantine requirements :
- Permission of Entering Taiwan : https://www.china-airlines.com/nz/en/discover/news/travel-advisory/Entering-Taiwan
- Immigration Information : https://www.china-airlines.com/nz/en/discover/news/travel-advisory/Immigration-Information
Recent updates (within 7 days) :- 27SEP : Thailand / Philippines
- 23SEP : Taiwan
- 22SEP : Indonesia
* The information are for reference only. Please refer to the latest information published by the government of your destination country. -
※ For actual flights information please check flight status or Flight Operation Information online. Click here for ticket booking.【September】
- To/From Taipei
Area Destination Flight No. Route Operation Date in September North America Los Angeles CI008 TPE - LAX 2 / 5 / 9 / 12 / 16 / 19 / 23 / 26 / 30 CI007 LAX - TPE 4 / 8 / 11 / 14 / 19 / 21 / 25 / 28 Ontario CI024 TPE - ONT 7 / 21 CI023 ONT - TPE 9 / 23 San Francisco CI004 TPE - SFO 2 / 9 / 17 / 24 CI003 SFO - TPE 4 / 11 / 19 / 22 / 26 Vancouver CI032 TPE - YVR 2 / 16 CI031 YVR - TPE 4 / 18 New York CI012 TPE - JFK 16 CI011 JFK - TPE 18 Southeast Asia Bangkok CI831 TPE - BKK 2 / 9 / 16 / 23 / 30 CI832 BKK - TPE 2 / 9 / 16 / 23 / 30 Singapore CI753 TPE - SIN 5 / 19 CI754 SIN - TPE 5 Kuala Lumpur CI721 TPE - KUL 5 / 12 / 19 / 26 CI722 KUL - TPE 5 / 12 / 19 / 26 Ho Chi Minh City CI782 SGN - TPE 9 / 16 / 23 / 30 CI784 SGN - TPE 2 Hanoi CI792 HAN - TPE 5 / 12 / 19 / 26 Manila CI701 TPE - MNL 1 / 3 / 8 / 10 / 15 / 17 / 22 / 24 / 29 CI702 MNL - TPE 1 / 3 / 8 / 10 / 15 / 17 / 22 / 24 / 29 CI703 TPE - MNL 7 / 14 / 28 CI704 MNL - TPE 7 / 14 / 28 Phnom Penh CI861 TPE - PNH 12 / 26 CI862 PNH - TPE 12 / 26 Europe Amsterdam CI073 TPE - AMS 6 / 20 CI074 AMS - TPE 7 / 21 Frankfurt CI061 TPE - FRA 2 / 9 / 12 / 16 / 23 / 26 / 30 CI062 FRA - TPE 4 / 11 / 14 / 18 / 25 / 28 Oceania Sydney CI055 TPE - SYD 1 CI052 SYD - TPE 2 Melbourne CI057 TPE - MEL 1 / 15 CI058 MEL - TPE 2 / 16 Brisbane CI053 TPE - BNE 8 / 22 CI054 BNE - TPE 9 / 23 Palau CI028 TPE - ROR 1 / 4 / 8 / 11 / 14 / 18 / 22 / 25 / 29 CI027 ROR - TPE 1 / 4 / 8 / 11 / 14 / 18 / 22 / 25 / 29 Northeast Asia Nagoya CI154 TPE - NGO 8 / 22 CI155 NGO - TPE 8 / 22 Mainland China Beijing CI511 TPE - PEK 6 / 13 / 20 / 27 CI512 PEK - TPE 6 / 13 / 20 / 27 Shanghai CI503 TPE - PVG 3 / 10 / 17 / 24 CI504 PVG - TPE 3 / 10 / 17 / 24 CI201 TSA - PVG (SHA) 2 / 4 / 6 / 9 / 11 / 13 / 16 / 18 / 20 / 23 / 25 / 27 / 30 CI202 PVG (SHA) - TSA 2 / 4 / 6 / 9 / 11 / 13 / 16 / 18 / 20 / 23 / 25 / 27 / 30 Xiamen AE991 TPE - XMN 4 / 6 / 11 / 13 / 18 / 20 / 25 / 27 AE992 XMN - TPE 4 / 6 / 11 / 13 / 18 / 20 / 25 / 27 Chengdu CI551 TPE - CTU 7 / 14 / 21 / 28 CI552 CTU - TPE 7 / 14 / 21 / 28 Hong Kong CI909 TPE - HKG 1 / 3 / 5 / 8 / 12 / 15 / 19 / 22 / 26 / 29 CI910 HKG - TPE 1 / 3 / 5 / 8 / 12 / 15 / 19 / 22 / 26 / 29
* Please be advised CI201/CI202 flight departure before 30OCT 2021 will be to/from Shanghai Pudong International Airport. Please check the flight status from our website, download China Airlines App, or register for SMS notification to receive the latest updates, thanks for your understanding and cooperation. - To/From Kaohsiung
Area Destination Flight No. Route Operation Date in September Mainland China Shanghai CI581 KHH - PVG 4 / 11 / 18 / 25 CI582 PVG - KHH 4 / 11 / 18 / 25 Xiamen AE967 KHH - XMN 2 / 9 / 16 / 23 / 30 AE968 XMN - KHH 2 / 9 / 16 / 23 / 30
【October】
- To/From Taipei
Area Destination Flight No. Route Operation Date in October North America Los Angeles CI008 TPE - LAX 3 / 7 / 10 / 12 / 14 / 17 / 21 / 24 / 26 / 28 / 31 CI007 LAX - TPE 2 / 5 / 9 / 12 / 14 / 16 / 19 / 23 / 26 / 28 / 30 Ontario CI024 TPE - ONT 5 / 19 CI023 ONT - TPE 7 / 21 San Francisco CI004 TPE - SFO 1 / 8 / 15 / 22 / 29 CI003 SFO - TPE 3 / 6 / 10 / 17 / 20 / 24 / 31 Vancouver CI032 TPE - YVR 8 / 22 CI031 YVR - TPE 10 / 24 Southeast Asia Bangkok CI831 TPE - BKK 7 / 14 / 21 / 28 CI832 BKK - TPE 7 / 14 / 21 / 28 Singapore CI753 TPE - SIN 3 / 17 / 31 CI754 SIN - TPE 3 / 17 / 31 Kuala Lumpur CI721 TPE - KUL 3 / 10 / 17 / 24 / 31 CI722 KUL - TPE 3 / 10 / 17 / 24 / 31 Ho Chi Minh City CI782 SGN - TPE 7 / 14 / 21 / 28 Hanoi CI792 HAN - TPE 3 / 10 / 17 / 24 / 31 Manila CI701 TPE - MNL 1 / 6 / 8 / 13 / 15 / 20 / 22 / 27 / 29 CI702 MNL - TPE 1 / 6 / 8 / 13 / 15 / 20 / 22 / 27 / 29 CI703 TPE - MNL 5 / 12 / 19 / 26 CI704 MNL - TPE 5 / 12 / 19 / 26 Phnom Penh CI861 TPE - PNH 10 / 24 CI862 PNH - TPE 10 / 24 Jakarta CI761 TPE-JKT 17 / 20 / 21 / 24 / 27 / 28 / 31 CI762 JKT-TPE 17 / 20 / 21 / 24 / 27 / 28 / 31 Yangon CI7916 RGN-TPE 24 Europe Amsterdam CI073 TPE - AMS 29 CI074 AMS - TPE 30 Frankfurt CI061 TPE - FRA 3 / 7 / 14 / 21 / 24 / 31 CI062 FRA - TPE 2 / 5 / 9 / 16 / 23 / 26 London
(Heathrow )CI081 TPE-LHR 22 / 29 CI082 LHR-TPE 23 / 30 Oceania Melbourne CI057 TPE - MEL 13 / 27 CI058 MEL - TPE 14 / 28 Auckland CI059 TPE - AKL 20 CI060 AKL - TPE 21 Palau CI028 TPE - ROR 2 / 6 / 9 / 13 / 16 / 20 / 23 / 27 / 30 CI027 ROR - TPE 2 / 6 / 9 / 13 / 16 / 20 / 23 / 27 / 30 Northeast Asia Nagoya CI154 TPE - NGO 6 / 20 CI155 NGO - TPE 6 / 20 Mainland China Beijing CI511 TPE - PEK 4 / 11 / 18 / 25 CI512 PEK - TPE 4 / 11 / 18 / 25 Shanghai CI503 TPE - PVG 1/ 8 / 15 / 22 / 29 CI504 PVG - TPE 1/ 8 / 15 / 22 / 29 CI201 TSA - PVG (SHA) 2 / 4 / 7 / 9 / 11 / 14 / 16 / 18 / 21 / 23 / 25 / 28 / 30 CI202 PVG (SHA) - TSA 2 / 4 / 7 / 9 / 11 / 14 / 16 / 18 / 21 / 23 / 25 / 28 / 30 Xiamen AE991 TPE - XMN 2 / 4 / 9 / 11 / 16 / 18 / 23 / 25 / 30 AE992 XMN - TPE 2 / 4 / 9 / 11 / 16 / 18 / 23 / 25 / 30 Chengdu CI551 TPE - CTU 5 / 12 / 19 / 26 CI552 CTU - TPE 5 / 12 / 19 / 26 Hong Kong CI909 TPE - HKG 3 / 6 / 10 / 13 / 17 / 20 / 24 / 27 / 31 CI910 HKG - TPE 3 / 6 / 10 / 13 / 17 / 20 / 24 / 27 / 31
* Please be advised CI201/CI202 flight departure before 30OCT 2021 will be to/from Shanghai Pudong International Airport. Please check the flight status from our website, download China Airlines App, or register for SMS notification to receive the latest updates, thanks for your understanding and cooperation. - To/From Kaohsiung
Area Destination Flight No. Route Operation Date in October Mainland China Shanghai CI581 KHH - PVG 9 / 16 / 23 / 30 CI582 PVG - KHH 9 / 16 / 23 / 30 Xiamen AE967 KHH - XMN 7 / 14 / 21 / 28 AE968 XMN - KHH 7 / 14 / 21 / 28
【November】
- To/From Taipei
Area Destination Flight No. Route Operation Date in November North America Los Angeles CI008 TPE - LAX 2 / 4 / 7 / 11 / 14 / 16 / 18 / 21 / 25 / 28 / 30 CI007 LAX - TPE 1 / 3 / 5 / 8 / 12 / 15 / 17 / 19 / 22 / 26 / 29 Ontario CI024 TPE - ONT 9 / 23 CI023 ONT - TPE 10 / 24 San Francisco CI004 TPE - SFO 5 / 12 / 19 / 26 CI003 SFO - TPE 7 / 14 / 21 / 28 Vancouver CI032 TPE - YVR 5 / 19 CI031 YVR - TPE 7 / 21 Southeast Asia Bangkok CI831 TPE - BKK 4 / 11 / 18 / 25 CI832 BKK - TPE 4 / 11 / 18 / 25 Singapore CI753 TPE - SIN 14 / 28 CI754 SIN - TPE 14 / 28 Kuala Lumpur CI721 TPE - KUL 7 / 14 / 21 / 28 CI722 KUL - TPE 7 / 14 / 21 / 28 Jakarta CI761 TPE - CGK 3 / 4 / 7 / 10 / 11 / 14 / 17 / 18 / 21 / 24 / 25 / 28 CI762 CGK - TPE 3 / 4 / 7 / 10 / 11 / 14 / 17 / 18 / 21 / 24 / 25 / 28 Ho Chi Minh City CI782 SGN - TPE 4 / 11 / 18 / 25 Hanoi CI792 HAN - TPE 7 / 14 / 21 / 28 Manila CI701 TPE - MNL 3 / 5 / 10 / 12 / 17 / 19 / 24 / 26 CI702 MNL - TPE 3 / 5 / 10 / 12 / 17 / 19 / 24 / 26 CI703 TPE - MNL 2 / 9 / 16 / 23 / 30 CI704 MNL - TPE 2 / 9 / 16 / 23 / 30 Phnom Penh CI861 TPE - PNH 7 / 21 CI862 PNH - TPE 7 / 21 Yangon CI7915 TPE - RGN 28 CI7916 RGN - TPE 28 Europe Frankfurt CI061 TPE - FRA 4 / 7 / 11 / 14 / 18 / 21 / 25 / 28 CI062 FRA - TPE 2 / 6 / 9 / 13 / 16 / 20 / 23 / 27 / 30 London
(Heathrow)CI081 TPE - LHR 5 / 12 / 19 / 26 CI082 LHR - TPE 6 / 13 / 20 / 27 Oceania Sydney CI055 TPE - SYD 3 / 10 / 17 / 24 CI052 SYD - TPE 4 / 11 / 18 / 25 Melbourne CI057 TPE - MEL 10 / 24 CI058 MEL - TPE 11 / 25 Auckland CI059 TPE - AKL 24 CI060 AKL - TPE 25 Palau CI028 TPE - ROR 3 / 6 / 10 / 13 / 17 / 20 / 24 / 27 CI027 ROR - TPE 3 / 6 / 10 / 13 / 17 / 20 / 24 / 27 Northeast Asia Nagoya CI154 TPE - NGO 10 / 24 CI155 NGO - TPE 10 / 24 Mainland China Beijing CI511 TPE - PEK 1 / 8 / 15 / 22 / 29 CI512 PEK - TPE 1 / 8 / 15 / 22 / 29 Shanghai CI503 TPE - PVG 5 / 12 / 19 / 26 CI504 PVG - TPE 5 / 12 / 19 / 26 CI201 TSA - PVG (SHA) 1 / 4 / 6 / 8 / 11 / 13 / 15 / 18 / 20 / 22 / 25 / 27 / 29 CI202 PVG (SHA) - TSA 1 / 4 / 6 / 8 / 11 / 13 / 15 / 18 / 20 / 22 / 25 / 27 / 29 Xiamen AE991 TPE - XMN 1 / 6 / 8 / 13 / 15 / 20 / 22 / 27 / 29 AE992 XMN - TPE 1 / 6 / 8 / 13 / 15 / 20 / 22 / 27 / 29 Chengdu CI551 TPE - CTU 2 / 9 / 16 / 23 / 30 CI552 CTU - TPE 2 / 9 / 16 / 23 / 30 Hong Kong CI909 TPE - HKG 3 / 7 / 10 / 14 / 17 / 21 / 24 / 28 CI910 HKG - TPE 3 / 7 / 10 / 14 / 17 / 21 / 24 / 28
* Please be advised CI201/CI202 flight departure before 30OCT 2021 will be to/from Shanghai Pudong International Airport. Please check the flight status from our website, download China Airlines App, or register for SMS notification to receive the latest updates, thanks for your understanding and cooperation. - To/From Kaohsiung
Area Destination Flight No. Route Operation Date in November Mainland China Shanghai CI581 KHH - PVG 6 / 13 / 20 / 27 CI582 PVG - KHH 6 / 13 / 20 / 27 Xiamen AE967 KHH - XMN 4 / 11 / 18 / 25 AE968 XMN - KHH 4 / 11 / 18 / 25
【December】
- To/From Taipei
Area Destination Flight No. Route Operation Date in December North America Los Angeles CI008 TPE - LAX 2 / 5 / 9 / 12 / 14 / 16 / 19 / 23 / 26 / 28 / 30 CI007 LAX - TPE 1 / 3 / 6 / 10 / 13 / 15 / 17 / 20 / 24 / 27 / 29 / 31 Ontario CI024 TPE - ONT 7 / 21 CI023 ONT - TPE 8 / 22 San Francisco CI004 TPE - SFO 3 / 10 / 13 / 17 / 20 / 24 / 31 CI003 SFO - TPE 5 / 12 / 15 / 19 / 22 / 26 Vancouver CI032 TPE - YVR 3 / 17 / 24 CI031 YVR - TPE 5 / 19 / 26 Southeast Asia Bangkok CI831 TPE - BKK 2 / 9 / 16 / 23 / 30 CI832 BKK - TPE 2 / 9 / 16 / 23 / 30 Singapore CI753 TPE - SIN 12 / 26 CI754 SIN - TPE 12 / 26 Kuala Lumpur CI721 TPE - KUL 5 / 12 / 19 / 26 CI722 KUL - TPE 5 / 12 / 19 / 26 Jakarta CI761 TPE - CGK 1 / 2 / 5 / 8 / 9 / 12 / 15 / 16 / 19 / 22 / 23 / 26 / 29 / 30 CI762 CGK - TPE 1 / 2 / 5 / 8 / 9 / 12 / 15 / 16 / 19 / 22 / 23 / 26 / 29 / 30 Ho Chi Minh City CI782 SGN - TPE 2 / 9 / 16 / 23 / 30 Hanoi CI792 HAN - TPE 5 / 12 / 19 / 26 Manila CI701 TPE - MNL 1 / 3 / 8 / 10 / 15 / 17 / 22 / 24 / 29 / 31 CI702 MNL - TPE 1 / 3 / 8 / 10 / 15 / 17 / 22 / 24 / 29 / 31 CI703 TPE - MNL 7 / 14 / 21 / 28 CI704 MNL - TPE 7 / 14 / 21 / 28 Phnom Penh CI861 TPE - PNH 5 / 19 CI862 PNH - TPE 5 / 19 Yangon CI7915 TPE - RGN 26 CI7916 RGN - TPE 26 Europe Frankfurt CI061 TPE - FRA 2 / 5 / 9 / 12 / 16 / 19 / 23 / 26 / 30 CI062 FRA - TPE 4 / 7 / 11 / 14 / 18 / 21 / 25 / 28 London
(Heathrow)CI081 TPE - LHR 3 / 10 / 17 / 24 / 31 CI082 LHR - TPE 4 / 11 / 18 / 25 Oceania Sydney CI055 TPE - SYD 1 / 8 / 15 / 22 / 29 CI052 SYD - TPE 2 / 9 / 16 / 23 / 30 Melbourne CI057 TPE - MEL 8 / 22 CI058 MEL - TPE 9 / 23 Auckland CI059 TPE - AKL 22 CI060 AKL - TPE 23 Palau CI028 TPE - ROR 1 / 4 / 8 / 11 / 15 / 18 / 22 / 25 / 29 CI027 ROR - TPE 1 / 4 / 8 / 11 / 15 / 18 / 22 / 25 / 29 Northeast Asia Nagoya CI154 TPE - NGO 8 / 22 CI155 NGO - TPE 8 / 22 Mainland China Beijing CI511 TPE - PEK 6 / 13 / 20 / 27 CI512 PEK - TPE 6 / 13 / 20 / 27 Shanghai CI503 TPE - PVG 3 / 10 / 17 / 24 / 31 CI504 PVG - TPE 3 / 10 / 17 / 24 / 31 CI201 TSA - PVG (SHA) 2 / 4 / 6 / 9 / 11 / 13 / 16 / 18 / 20 / 23 / 25 / 27 / 30 CI202 PVG (SHA) - TSA 2 / 4 / 6 / 9 / 11 / 13 / 16 / 18 / 20 / 23 / 25 / 27 / 30 Xiamen AE991 TPE - XMN 4 / 6 / 11 / 13 / 18 / 20 / 25 / 27 AE992 XMN - TPE 4 / 6 / 11 / 13 / 18 / 20 / 25 / 27 Chengdu CI551 TPE - CTU 7 / 14 / 21 / 28 CI552 CTU - TPE 7 / 14 / 21 / 28 Hong Kong CI909 TPE - HKG 1 / 5 / 8 / 12 / 15 / 19 / 22 / 26 / 29 CI910 HKG - TPE 1 / 5 / 8 / 12 / 15 / 19 / 22 / 26 / 29
* Please be advised CI201/CI202 flight departure before 30OCT 2021 will be to/from Shanghai Pudong International Airport. Please check the flight status from our website, download China Airlines App, or register for SMS notification to receive the latest updates, thanks for your understanding and cooperation. - To/From Kaohsiung
Area Destination Flight No. Route Operation Date in December Mainland China Shanghai CI581 KHH - PVG 4 / 11 / 18 / 25 CI582 PVG - KHH 4 / 11 / 18 / 25 Xiamen AE967 KHH - XMN 2 / 9 / 16 / 23 / 30 AE968 XMN - KHH 2 / 9 / 16 / 23 / 30
- To/From Taipei
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China Airlines flights to/from London/Jakarta/Yangon are suspended 01OCT-15OCT21 continually 24 Sep, 2021Considering the epidemic situation and prevention policy in Taiwan, flights to/from London/Jakarta/Yangon are suspended 01OCT-15OCT21 continually.Please check flight status on "Novel Coronavirus Service Information" on the CI website, download China Airlines App, or register for SMS notification to receive the latest updates.Thanks for your understanding and cooperation.*The high-risk countries listed currently by The Taiwan CECC are India, the UK, Israel, Indonesia and Myanmar.
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Notice of China Airlines passenger terminal and VIP lounge change at Shanghai Pudong Airport (PVG)/Beijing Capital International Airport (PEK) 14 Sep, 2021
To comply the zero-touch control measures at Shanghai Pudong Airport, effective from 29 September, 2021, China Airlines will change its all passenger clearance operations at Shanghai Pudong Airport (PVG) from the current Terminal 1 to Terminal 2. Passenger check-in operations will be moved from Island H of Terminal 1 to Island B of Terminal 2. And the VIP lounge will be changed to No.77 of China Eastern Airlines Lounge in Terminal 2. Thank you for your cooperation.
Effective from 01 October 2021, All China Airlines flights departure from Beijing Capital International Airpor(PEK) will move from T3 to T2. The New Check-in row located at B11-B20 at T2 departure hall and the VIP lounge will be changed to Air China lounge at Terminal 2. Thank you for your cooperation.
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Effective from 14 SEP 2021, 12:00 (Xiamen local time), passengers entering Xiamen airport terminal must provide negative COVID-19 RT-PCR test result within 48 hours with the communication travel card. Passengers departure from Xiamen airport, please comply with the requirement above.
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Handling guidelines for cancellation or schedule change over 3 hours of CI/AE operated flights to/from Shanghai affected by Typhoon Chanthu from 13SEP21. 12 Sep, 20211. Eligibility5. Group and discount tickets(DM/ID/AD) are not applicable to the guidelines above.
Passengers holding CI/AE valid tickets (including Dynasty flyer award tickets) issued on/before 12SEP21 with confirmed bookings on the affected flights and must file applications on/before 13DEC21.
2.Rebooking/Reissue/Reroute
(a) Rebooking/Reissue to other CI/AE operated flights with the same Fare Basis/Carrier/Ticketed point including airport shown on the ticket within ticket validity shall be revalidated or reissued once without service charge.
(b) Apart from provision 2.a., any Fare/Tax difference incurred by rebooking with different Cabins/Fare Basis/Carrier or routing shall be paid by passengers, but reissue charge can be waived once.
3. No Show Fee/Chargeable Seats/Pre-paid Excess Baggage:
(a) No show fee shall be waived once.
(b) Chargeable seats and Pre-paid Excess Baggage can be refunded without imposing any service charge.
4. Refund :
The Refund service charge will be waived. Original tickets issued via the China Airlines Offical website, call centers, and branch offices can apply for a refund via CI Website. For other tickets, please contact the original issuing offices.6. Other airlines tickets with confirmed booking on CI/AE operated flights must follow the guidelines of ticket issuing airlines. -
Eligibility Passengers holding CI/AE valid tickets (Change regulations d/e are not applicable to Dynasty Flyer Program Award Ticket). Application Date Must file applications on/before 31JAN22. Change a. Within ticket validity, the fare/tax/booking service charge differences and reissue charge, including over-counter charge, shall be waived once provided that booking class/Carrier/Routing (City) remains unchanged. Flights operated by CI/AE shall not be rebooked to codeshare flights or other airlines flights.
Ticket issued on CI website please contact the branch office or Call Center to change the booking.b. Within ticket validity,
• Tickets to/from Mainland China can be changed to any CI/AE operating flight to/from Mainland China or Hong Kong, with the booking class shown on the ticket remains unchanged. (This interchangeable handling does not apply to to/from Beijing/Shanghai/Xiamen/Chengdu. However, Kaohsiung to/from Shanghai/Xiamen are interchangeable.)
• Tickets to/from Europe can be changed to any CI/AE operating flight to/from Europe excluding to/from UK London with booking class shown on the ticket remains unchanged.
• Tickets to/from Australia/New Zealand can be changed to any CI/AE operating flight to/from Australia/New Zealand flights operated by CI/AE with booking class shown on the ticket remains unchanged.
Any fare/tax/booking service charge differences and reissue charge, including the over-counter charge incurred, shall be waived once.c. Within ticket validity, different points in the same country are interchangeable provided with the booking class shown on the ticket remains unchanged, and flights are operated by CI/AE. (For Mainland China routes, please refer to Change item b.)
Any fare/tax/booking service charge differences and reissue charge, including over-counter charge incurred, shall be waived once.d. Within ticket validity , CI flights to/from Oceania/Europe/North America, including itineraries with connecting interline sectors, could be rerouted, including the change of applicable carriers or transfer point and the long-haul sector shall be CI flight provided that booking class of CI long-haul flights and the destination(city) remain unchanged. Any fare/tax/booking service charge differences and reissue charge, including over-counter charge, shall be waived once(the above regulation is not applicable to Dynasty Flyer Program Award Ticket).
Ex.1. TPE-CI-BNE could be rerouted to TPE-CI-SYD-Other Airlines-BNE
Ex.2.TPE-CI-FRA-GVA could be rerouted to TPE-CI-AMS-Other Airlines-GVAe. CI flights to/from New York excluding itineraries with connecting interline sector: Within ticket validity, CI long haul sector could also be rebooked to Other Airlines. Any fare/tax/booking Service Charge differences and reissue charge, including over-counter charge, shall be waived once(the above regulation is not applicable to Dynasty Flyer Program Award Ticket).
Ex.1 TPE-CI-NYC could be rerouted to TPE-Other Airlines-NYCf. Within ticket validity, if the above items a/b/c/d/e are not applicable, the difference of fare/tax caused by the change of the booking class/itinerary (the booking service charge is waived) should be paid by the passenger. The booking service charge difference and reissue charge, including the over-counter charge, shall be waived once. Refund a. For totally unused tickets: Full refund can be performed without imposing any refund charge/penalty. b. For partially used tickets: Refund charge can be waived. c. Chargeable seats and Prepaid excess baggage can be fully refunded. d. Original tickets issued via the CI website, call centers, and the branch offices can apply for a refund via CI Website. Group / Discount Tickets Discount tickets do not apply to the principles above. For group tickets, please contact your travel agency. No Show Fee No show fee shall be waived provided that passengers are denied boarding their flights at airports due to suspected infection of pneumonia or respiratory syndrome.
For the details please contact your travel agency or CI/AE branch office. -
Ticketing handling guideline for passengers who are not entitled to enter/transit Taiwan due to the government border control measures 24 Aug, 2021
- Eligibility: Passengers holding CI/AE valid tickets which meet the below criteria
a. issued on/before 17MAY2021 with confirmed travel date between 19MAY2021 and 18JUN2021
b. issued on/before 11JUN2021 with confirmed travel date between 19JUN2021 and 28JUN2021
c. issued on/before 23JUN2021 with confirmed travel date between 29JUN2021 and 12JUL2021
d. issued on/before 08JUL2021 with confirmed travel date between 13JUL2021 and 26JUL2021
e. issued on/before 23JUL2021 with confirmed travel date between 27JUL21 and 09AUG21
f. issued on/before 06AUG2021 with confirmed travel date between 10AUG2021 and 31AUG2021
g. issued on/before 24AUG2021 with confirmed travel date between 01SEP2021 and 31DEC2021
are not entitled to enter/transit Taiwan due to the government border control measures. - Rebooking/Reissue/Reroute:
a. The ticket can be changed to other CI/AE flights within ticket validity. Any fare/tax differences including booking service charge incurred shall be paid by the passenger. Reissue charge including over-counter charge shall be waived once.
b. Tickets issued on The CI website please contact China Airlines branch office or Call Center to change bookings. - Refund:
a. Full refund for unused tickets without imposing any refund service charge or penalty.
b. Payments of chargeable seats, pre-paid excess baggage can be fully refunded that tickets are submitted for refund together. Please contact China Airlines branch offices for a refund request. - Not applicable:
a. Passengers holding other airline tickets shall comply with other airline ticket rules.
b. Discount tickets are not applicable to the principles. Group tickets please contact your agency.
For the details please contact your travel agency or CI/AE branch office. - Eligibility: Passengers holding CI/AE valid tickets which meet the below criteria
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China Airlines to/from Palau (ROR) is operated every Wednesday and Saturday normally. For flight tickets and tours, kindly contact travel agencies for more details.
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China Airlines ticketing counter is closed till 02Aug 21, and resume service from 03Aug 21. Please contact The Customer Service Call Center for more details.
