Hawaiian Airlines Ticket Awards

According to specified mileage required, DFP members are entitled to redeem round trip ticket awards for traveling on self-operated, scheduled Hawaiian Airlines flights of some specific regions under the designated code "HA". The award routes and mileage levels are as follows:

a. DFP members should make sure they have sufficient mileage for redeeming Hawaiian Airlines award tickets.

b. When requesting Hawaiian Airlines ticket awards, DFP members must confirm their reservations in advance by calling China Airlines reservation and inform that they are requesting Hawaiian Airlines award ticket travels. Failure to do so will result in cancellation of the reservation and denial of ticket issuance for their awards.

c. After reservation, members may contact China Airlines Call Center or Branch offices for award ticket issuance before ticket time limit. (Airport counters do not issue or re-issue award tickets.)

a. Ticket holders are responsible for all applicable taxes, federal inspection fees, terminal facility fees, customs user and immigration fees, insurance surcharge and any other fees or surcharges applicable to award tickets.

b. Award travels are subject to special limitations on seating availability on Hawaiian Airlines flights.

c. Each award ticket is valid for one year from the date of issuance. The full journey must be completed within the validity period.

d. HA’s award ticket is limited to a round-trip travel between two eligible cities and no stopover en-route is permitted. However, one open-jaw is allowed for each award ticket.
※ Open-jaw travel is defined as traveling to one destination from a point of origin and returning from another city to the same point of origin, or vice versa.

e. The endorsement of the award tickets of Hawaiian Airlines flights to any other carriers requested by DFP members will not be permitted. The passenger name on the award ticket may not be changed once the award ticket is issued.

f. After the issuance of an award ticket, the award flight may be changed for a different date. The new flight should be subject to Hawaiian Airlines' seat limitations and the original expiry date of the award ticket.

g. Reroute and refund of the award tickets：
※ Refunding or rerouting of the award ticket is not permitted after the commencement of travel.
※ A route change for an unused award ticket is permitted. The new ticket will be subject to the expiry date of the original award ticket. The new route must be the same level of mileage requirement as the original ticket.
※ A handling fee of USD100 or its equivalent in local currency will be charged for each change of every award ticket.
※ Member may apply to refund wholly unused award ticket with a handling charge of USD50 or its equivalent in local currency.
※ In the event of a Hawaiian Airlines current day or advance flight cancellation, Hawaiian Airlines agrees to re-accommodate DFP member's award travel on another Hawaiian Airlines' flight. In the case of any such cancellation, Hawaiian Airlines will not be liable for any damages or expenses sustained by DFP members.

h. Award travels on Hawaiian Airlines flights may not be sold, bartered or purchased. Any award obtained in this manner will be void. If a person other than the person named on the award attempts to use the award, it will be void and travel will be denied.

i. DFP members failing to comply with Hawaiian Miles rules of award travel may be denied for boarding.