Travel Advisory
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CI522 remain at the Terminal 1 of Guangzhou Baiyun International Airport from April 26th 25 Apr, 2018From April 26th, passengers who take China Airlines’ CI522 or code-shared with China Southern Airlines’ CI8522, please go to Terminal 1 for departure check-in and boarding until further notice.Although Guangzhou Baiyun International Airport Terminal 2 (T2) will be open up on April 26th, 2018.At Terminal 1, our check-in counters remain at Island G opening from 14:30 to 16:45.
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Due to Air France staff union strike on APR 23rd and 24th 2018, China Airlines codeshare flights(CI9238/9237-AF552/557) with Air France scheduled on APR 23rd and 24th will be cancelled.Please check flight status from Air France website https://www.airfrance.com.tw/TW/en/local/resainfovol/infovols/actualiteDesVols.doThank you for your understanding and cooperation.For all inquires on rebooking and refund, please contact China Airlines customer service for further details.
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The following ticketing guidelines are for a passenger holding a ticket issued on/before 29DEC 2017 with a confirmed booking on AE825/826 v.v. before/on 22MAR 2018.1. Rebook/Reissue :No rebooking and re-issue charge or penalty shall apply in this case. Please rebook flights CI9587/CI9586 with the same RBD shown on the ticket within ticket validity.2. Refund2.1 Refund for CI/AE documentsThe refund service charge/penalty will not be collected for a wholly unused or partially used ticket.Involuntary Refund practice should be applicable in this case.2.2 Refund for OAL documents:Please note that passengers holding OAL tickets with CI sectors should refer to OAL for refund.3. Group ticketPlease contact travel agent.
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Starting from January 18, 2018, Korean Air(KE) will operate in Terminal 2 of Incheon Airport(ICN).
If you are departing from Incheon Airport with CI marketing/KE operating codeshare flight CI9065(KE691), CI9067(KE693), please use the Korean Air check-in counter at Terminal 2.All CI/AE operating flights remain depart from Terminal 1.
Effective date Now till 2018/1/17 From 2018/1/18 KE codeshare flight CI9065(KE691), CI9067(KE693) Terminal 1 Terminal 2 CI/AE flight Terminal 1 -
Starting 1st January 2018, there will be no announcements for "Final Call" and "Name Paging" at Changi Airport(SIN). 12 Dec, 2017
Starting 1st January 2018, there will be no announcements for "Final Call" and "Name Paging", inclusive of foreign language announcements for 'Name Paging" at Changi Airport(SIN). Under exceptional cases where flights were disrupted due to operational reasons such as re-time or delayed, the announcement can still be made. All other announcements such as change of boarding gates and those of emergencies remain unchanged. Thank you.
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We inform China Airlines Passengers departing from Rome Fiumicino airport that, during the Winter Season (Oct 29), our chec-in counter are located at Terminal 3, n. 261-268
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For flights from Beijing Capital Airport, check-in counter shall be closed 60 minutes prior to departure time, please see the boarding pass for boarding deadline information. The boarding gate shall be closed 10 minutes before departure time; passengers are advised to go government formalities immediately after check-in. and also double check gate number at any time in restricted area. Thank you.
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Effective from 27th September 2017 at 04:00AM, Check-in counters at Taoyuan International Airport (TPE) Terminal 2 are subject to change.Please refer to the website of Taoyuan International Airport for more information, thank you!
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Effective from 16 October 2017, Excess Baggage Charges between Taiwan and Zone 4 (South Asia/ AU/NZ) & between Taiwan and Zone 5(EU/Middle East/Africa) on Weight System will be adjusted as table：
Excess Baggage Charges (Currency - USD) Weight System (per kg) Piece System
(per piece)Between Zone 1
(TW)Zone 2
(SEA/HK/
CN)Zone 3
(NEA/PW)Zone 4
(South Asia/
AU/NZ)Zone 5
(EU/Middle
East/Africa)Zone 6
(USA/
Canada)Zone 7
(Central/
South
America)Weight System
(per kg)Zone 1 - 6 6 20 40 115 170 Zone 2
(SEA/HK/
CN)6 6* 6 15 15 115 180 Zone 3
(NEA/PW)6 6 6 15 15 130 185 Zone 4
South Asia/
AU/NZ)20 15 15 15* 15 145 200 Zone 5
(EU/Middle
East/Africa)40 15 15 15 - 165 220 Piece
System (per pc)Zone 6
(USA/
Canada)115 115 130 145 165 - - Zone 7
(Central/
South
America)170 180 185 200 220 - - -
CI8609/CI8610 (Codeshare with IT129/IT130) please check-in with China Airlines in Terminal 2 at Taoyuan (TPE) International Airport ,Terminal 1 at Wuxi (WUX) Shuofang International Airport.
