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Short-term Adjustments to Status Upgrade & Renewal Due to COVID-19 Pandemic

Published: Nov 02, 2020

As the whole globe is still under the influence of COVID-19 pandemic, safety and well-being are the primary issue to everybody, and they are also our commitment and mission to all of our passengers. During this adversity, we understand you have to postpone your travel, and worry about membership status upgrade and renewal. To protect your privileges and benefits, China Airlines has announced special offer for status upgrade & renewal. 

Special offer has now been updated to phase 2 for status upgrade and phase 4 for status renewal to include further more members. We want to help you obtain and maintain your prestigious status so you may still enjoy exclusive elite service when on board with us in the future. Please view details listed below:
 
  1. Status Upgrade (Phase 1)

    • Discounted qualification will be applied to members who expect to be upgraded to Paragon, Emerald and Gold status between March 1st and May 1st, 2020. No application is needed from members.
    • The discounted qualification will be 90% of current qualification, but members are still required to earn at least 6 weighted trips with China Airlines / Mandarin Airlines self-operated scheduled international flights. Comparison chart listed below is for your reference:

      Current Upgrade QualificationDiscount Upgrade Qualification (90%)
      MembershipParagonEmeraldGoldParagonEmeraldGold
      Flight Miles120,00050,00030,000108,00045,00027,000
      Business Class
      on China Airlines / Mandarin Airlines
      50301045279
      Weighted Trips804020723618
      Upgrade Gift--

    • Travel period for upgrade is the same as current practice. Members should reach upgrade qualifications within 12 consecutive calendar months during current status.
    • Chart of travel period and upgrade date listed below for your reference:

      Discounted Upgrade
      Upgrade DateTravel Period (during current status)
      2020.03.012019.03.01 - 2020.02.29
      2020.04.012019.04.01 - 2020.03.31
      2020.05.012019.05.01 - 2020.04.30


  2. Status Upgrade (Phase 2)

    • Discounted qualification will be applied to members who expect to be upgraded to Paragon, Emerald and Gold status between June 1st, 2020 and January 1st, 2021. No application is needed from members.
    • The discounted qualification will be further adjusted as 60% of current qualification, but members are still required to earn at least 6 weighted trips with China Airlines / Mandarin Airlines self-operated scheduled international flights. Comparison chart listed below is for your reference:

      Current Upgrade QualificationDiscount Upgrade Qualification (60%)
      MembershipParagonEmeraldGoldParagonEmeraldGold
      Flight Miles120,00050,00030,00072,00030,00018,000
      Business Class
      on China Airlines / Mandarin Airlines
      50301030186
      Weighted Trips804020482412
      Upgrade Gift--

    • Travel period for upgrade is the same as current practice. Members should reach upgrade qualifications within 12 consecutive calendar months during current status.
    • Chart of travel period and upgrade date listed below for your reference:

      Discounted Upgrade
      Upgrade DateTravel Period (during current status)
      2020.06.012019.06.01 - 2020.05.31
      2020.07.012019.07.01 - 2020.06.30
      2020.08.012019.08.01 - 2020.07.31
      2020.09.012019.09.01 - 2020.08.31
      2020.10.012019.10.01 - 2020.09.30
      2020.11.012019.11.01 - 2020.10.31
      2020.12.012019.12.01 - 2020.11.30
      2021.01.012020.01.01 - 2020.12.31


  3. Status Renewal (Phase 1)

    • Discounted qualification will be applied to Paragon, Emerald and Gold members whose status expires between January 31st to March 31st, 2020. No application is needed from members.
    • The discounted qualification will be 80% of current qualification, but members are still required to earn at least 6 weighted trips with China Airlines / Mandarin Airlines self-operated scheduled international flights. Comparison chart listed below is for your reference:

      Current Renewal QualificationDiscounted Renewal Qualification (80%)
      MembershipParagonEmeraldGoldParagonEmeraldGold
      Flight Miles180,00080,00040,000144,00064,00032,000
      Business Class
      on China Airlines / Mandarin Airlines
      604018483215
      Weighted Trips14070361125629
      Renewal Gift----

    • Travel period for renewal is the same as current practice. Members should reach renewal qualifications during the 2 two years before status expiration.
    • Chart of travel period and renewal date listed below for your reference:

      Discounted Upgrade
      Date to RenewalCalculation Period
      2020.02.012018.02.01 - 2020.01.31
      2020.03.012018.03.01 - 2020.02.29
      2020.04.012018.04.01 - 2020.03.31

    • For Paragon and Emerald members reaching current renewal qualification, renewal gifts will still be awarded; for Paragon and Emerald members reaching discounted renewal qualification, renewal gifts will not be awarded.


  4. Status Renewal (Phase 2)

    • Status Extension to December 31st, 2021
      A. Current Paragon, Emerald or Gold member and your status expires between April 30th and December 31st, 2020, we will extend your status to December 31st, 2021. No application is needed;
      B. If you have already reached current renewal qualification, your status won't be affected, and it will be renewed on the next day of current membership's expiration date as current practice, and renewal gifts and luggage tag for Paragon and Emerald members will still be granted.

    • Card Delivery
      New cards will be delivered after your status is extended. Because enormous members are expected to benefit from this extension, and air mail service to some countries and regions is temporarily suspended, card delivery may be delayed. During this period of time, you are welcome to download China Airlines App in case you need to show your card and your patience will be much appreciated. For Paragon and Emerald members, luggage tag will not be issued. You are welcome to contact our customer service centers or branch offices to apply for new luggage tags if you need as current practice.

    • Further Discount For Renewal Qualification (40% Off)
      A. Travel period for status renewal is two years before status expiration, but many flights have been canceled so far due to this pandemic. In the aim for helping you renew your status when it expires by the end of 2021, the renewal qualification is further adjusted as 60% of current qualification. However, you still have to earn at least 6 weighted trips with China Airlines / Mandarin Airlines self-operated scheduled international flights.
      B. If your Paragon, Emerald or Gold status expires before December 31st, 2021, the 40%-off discount will still be applied to you. However, you still have to earn at least 6 weighted trips with China Airlines / Mandarin Airlines self-operated scheduled international flights.

      Current Renewal QualificationDiscounted Renewal Qualification
      StatusParagonEmeraldGoldParagonEmeraldGold
      Flight Miles180,00080,00040,000108,00048,00024,000
      China Airlines / Mandarin Airlines
      Business Class Trips
      604018362411
      Weighted Trips1407036844222
      Renewal Gift----

      C. For Paragon and Emerald members reaching current renewal qualification, renewal gifts will still be awarded; for Paragon and Emerald members reaching discounted renewal qualification, renewal gifts will not be awarded.



  5. Status Renewal (Phase 3)

    • Status Extension to December 31st, 2021 also applies to members whose status expired between January 31st and March 31st, 2020
      A. For Paragon, Emerald or Gold member whose status expired between February 29th and March 31st, 2020, your original status will also be extended to December 31st, 2021. No application is needed.
      B. For Paragon, Emerald or Gold members whose status expired on January 31st, 2020, your original status will also be extended to December 31st, 2021 if you had reached 50% of current renewal qualification during original status. No application is needed. Comparison chart listed below is for your reference:

      Current Renewal Qualification50% of Current Renewal Qualification
      StatusParagonEmeraldGoldParagonEmeraldGold
      Flight Miles180,00080,00040,00090,00040,00020,000
      China Airlines / Mandarin Airlines
      Business Class Trips
      60401830209
      Weighted Trips1407036703518

      C. You may also enjoy the 40%-off renewal discount as phase 2 when your status expires on December 31st, 2021. However, you still have to earn at least 6 weighted trips with China Airlines / Mandarin Airlines self-operated scheduled international flights.

    • New cards will be delivered after your status is extended, and delivery is estimated to begin after new cards of Phase 2 are completed. During this period of time, you are welcome to download China Airlines App in case you need to show your card and your patience will be much appreciated. For Paragon and Emerald members, luggage tag will not be issued. You are welcome to contact our customer service centers or branch offices to apply for new luggage tags if you need as current practice.
    • For Paragon and Emerald members reaching current renewal qualification, renewal gifts will still be awarded; for Paragon and Emerald members reaching discounted renewal qualification, renewal gifts will not be awarded.
    • For members whose status expires in 2022, we will deliberate renewal qualification again according to the actual length of influence of COVID-19 when its influence diminishes.

  6. Status Renewal (Phase 4)

    • 1-Year Status Extension Upon Status Expiration
      A. Current Paragon, Emerald or Gold members whose status expires between January 31st and November 30th, 2021 will enjoy 1-year extension for their status upon expiration. No application is needed. However, Paragon and Emerald members who renew their status by this special offer will not obtain renewal gift. 

    • Card Delivery New cards will be delivered after your status is extended. Because enormous members are expected to benefit from this extension every month, and air mail service to some countries and regions is temporarily suspended, card delivery may be delayed. During this period of time, you are welcome to download China Airlines App in case you need to show your card and your patience will be much appreciated. For Paragon and Emerald members, luggage tag will not be issued. You are welcome to contact our customer service centers or branch offices to apply for new luggage tags if you need as current practice. 

    • Further Discount For Renewal Qualification (40% Off)
      A. Travel period for status renewal is two years before status expiration, but many flights have been canceled so far due to this pandemic. In the aim for helping you renew your status when it expires in 2022, the renewal qualification is further adjusted as 60% of current qualification, which is the same offer as Phase 2. However, you still have to earn at least 6 weighted trips with China Airlines / Mandarin Airlines self-operated scheduled international flights.
      B. If your Paragon, Emerald or Gold status expires before December 31st, 2022, the 40%-off discount will still be applied to you. However, you still have to earn at least 6 weighted trips with China Airlines / Mandarin Airlines self-operated scheduled international flights.
      C. For Paragon and Emerald members reaching current renewal qualification, renewal gifts will still be awarded; for Paragon and Emerald members reaching discounted renewal qualification, renewal gifts will not be awarded.
      D. You may refer to Phase 2 above for comparison chart of original and discounted qualification (60%). 

    • If you have already reached original or discounted renewal qualification stated in Phase 2 & 3, your status will still be renewed for 2 years on the next day of current membership's expiration date, which will not be affected by Phase 4. The way new cards and renewal gift are granted stated in Phase 2 & 3 still remains effective.
     
    China Airlines will keep close attention to the influence of the pandemic and make suitable adjustment for the content of special offer for status upgrade and renewal. Once again, China Airlines appreciate your support, and we hope you take good care of your well-being and safety. We look forward to being at your service again and seeing you on board soon!