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Pets

Pet Transportation

Pet Transportation

  • Before traveling with pets, travelers must contact our booking department to confirm transportation terms at least 12 hours (Stating from 18SEP2023 this will be adjusted to 48 hours) before the flight departure time. Travelers must also download two copies of the same Passenger's Declaration for Live Animals (Baggage), and submit one copy when checking in the pet at the check-in counter, and affix the other copy to the pet container.
  • Transporting pets as baggage is a service that is only available for household cats, dogs (Including Psychiatric Assistance dogs for specific routes) and only available on flights directly operated by China Airlines and Mandarin Airlines, this service is not applicable if the passenger’s itinerary includes connection with interline segments.
  • Pets must be placed in appropriate containers and transported in the cargo hold as checked baggage. Due to cargo hold temperature control considerations, we do not accept pets as checked baggage on our B738 aircrafts.
  • Each flight can check in the maximum of 8 cages, and each passenger who occupies the seat (including children and infants who occupy the seat) can check in the maximum of 2 cages. Please also note that if arrival/transit countries have the restrictions such as the limited amount of pets can be carried, please mainly follow the regulations in such countries. Some countries have special regulations and require pets to be shipped as cargo.
  • Animal import and export regulations vary by country/region. Travelers must understand the relevant regulations before departure, provide health and veterinary certificates for their pets, and obtain approval from the countries/regions of departure, entrance and transfer on the itinerary. If quarantine and inspection is required, the pet owner is responsible for all relevant fees that occur. The length of the quarantine and inspection is as specified by the destination city's animal and plants quarantine and inspection institution. Please make sure you have the following documents for your pet ready:
    1. Valid import/export document issued by the appropriate governments.
    2. Please have ready all of the import permits, health declarations and vaccination certificates required by all of the destination/transfer countries or regions on the itinerary.
    3. Other special documents required by any destination or transfer country/region on your itinerary.
  • Passengers who intend to travel with live dogs into USA (including Hawaii and Guam) must follow the requirements and regulations announced by U.S. CDC (Centers of Disease Control and Prevention), please refer to the following website for more details. (Beginning July 14, 2021, there is a temporary suspension for dogs entering the USA from high-risk rabies countries. Please visit the following website for the full list of requirements and exemptions.
  • We do not transport newborn (less than ten weeks old) dogs and cats
  • Pets that have a strong odor can not be accepted either as checked baggage or cabin baggage.
  • Pregnant pet and After giving birth pet acceptance limits
    1. Pregnant pet has not been pregnant for more than 40 days.
    2. Pet may not be accepted for air travelling within 7 days after giving birth.
  • In order for airport personnel to have ample time to make arrangements, please arrive at the airport 2 hours before your flight with your pet and check in.
Air Travel Pet Container Regulations

Air Travel Pet Container Regulations

  1. The pet container must be of rigid plastic material as per IATA regulations, with only one door for the pet(s) to enter/exit, and can prevent the pet(s) from escaping or the claws from being exposed.
  2. The container must be able to allow the pet(s) to stand, lie down and turn in a natural manner. The pet(s) must be able to stand up without touching the roof.
  3. Types of Air Travel Pet Containers:
4.    Only one door on the container, ventilation openings at 3 sides.
5.    The floor must be covered by absorbent bedding.
6.    The four sides of the pet container door must be secured with zip ties.
7.    Has a Live Animal sticker.
8.    There must be containers filled with water and food in the pet container.
9.    The outside of the pet container can be further reinforced with packaging straps.
10.    Pet Container Dimension Requirements 

  • Measurement Definition
    A = Length of your pet from tip of nose to base/root of tail.
    B = Height of your pet's fore limbs from the ground to the elbow.
    C = Width across your pet's shoulders.
    D = Height of pet in natural standing position from top of the head or the ear tip to the ground (whichever is higher).

  • Pet Container Size Dimension Requirements
    Container length = A + 1/2(B).
    Container width = C x 2.
    Container height = D.
 


11. the external measurements on the length and width of the pet container
  • As the checked pet normally will be loaded in the aircraft bulk cargo compartment during air transporting, the measurements on both height and width of the pet container will be limited as below:
    Max. external height of the pet container: 70CM
    Max. external width of the pet container: 90CM
Special Restrictions

Special Restrictions

Restricted Dog Breeds –The following fighting breeds of dogs or mixed breeds of such will not be accepted for carriage:

  • Pit Bull Terrier (including: American Pit Bull Terrier, American Pit Bull, Staffordshire Bull Terrier, American Staffordshire Terrier)
  • American Bully
  • Fila Brasileiro
  • Japanese Tosa
  • Dogo Argentino
  • Mastiffs (Neapolitan Mastiff, Tibetan Mastiff, Bull Mastiff, Cane Corso, Dogue de Bordeaux)
 
The following brachycephalic, snub-nosed or mixed breeds of snub-nosed dogs and cats will only be accepted for carriage when total journey time does not exceed 6 hours (total flying and ground time at intermediate point) and the temperature on any portion of their journey will not exceed 21°C (70°F):

  1. Snub-nosed dogs:
    • Affenpinscher
    • Boston Terrier
    • Boxer
    • Brussels Griffin
    • Bull Terrier
    • Chinese Pug
    • Dutch Pug
    • English Bulldogs
    • English Toy Spaniel
    • French Bulldogs
    • Japanese Chin
    • Japanese Pug
    • Lhasa Apso
    • Pekinese
    • Pug
    • Shih Tzu
    • Tibetan Spaniel

  2. Snub-nosed Cats:
    • British Shorthair
    • Burmese
    • Exotic
    • Himalayans
    • Persians
    • Scottish Fold

  3. Short-nosed dogs and cats are by nature less able to adapt to temperatures higher than 21℃ (70℉), and is predisposed to obstructed airways, which may be fatal. Short-nosed dogs and cats traveling as checked baggage must satisfy the following conditions: 
    • Transportation time (total travel time, including time on the ground during transfers) may not exceed six hours.
    • Stations enroute within total transportation time under six hours that comply with standard transportation temperature restrictions are facilities that may handle the transportation of short-nosed dogs and cats as checked baggage. Other facilities may not handle the transportation of such pets as checked baggage.
    • Allowed regions and months for the transportation of short-nosed dogs and cats are as follows:
      • Allowed Regions: Taiwan, Northeast Asia, China/Hong Kong, not allowed in other regions.
      • Allowed Months: January, February, March and December.

  4. Pet Container Requirements for Accommodating Short-Nosed Dogs and Cat:
    Short-nosed dogs and cats are extremely susceptible to the temperature of their surroundings, if exposed to high temperatures and pressures for long durations, they may suffer fatal dangers such as heat stroke and breathing difficulties. Pet containers for short-nosed dogs and cats must comply with the following requirements:     
    • The container must be one size larger than the regular size. All four sides of the container must have good ventilation.
    • Start letting your pet stay in the pet container several days before your trip to get your pets accustomed to the container.
    • No food may be placed in the container during transport. Water is allowed.
Service Dogs

Service Dogs

We accept trained service dogs to accompany passengers with disability in the cabin at no charge. Learn more about travelling with service dogs.
Charge for pet transportation

Charge for pet transportation

Before traveling with pets, passenger must contact our booking department to confirm relevant charge and terms of transportation at least 12 hours before the flight departure time. Transporting pets as checked baggage (AVIH), in addition to regular charge for pet transportation, if the total dimensions of each AVIH exceed 292cm(115in), 2 pieces of excess baggage charge rate should be applied and can be accepted as checked baggage subject to space availability of cargo cabin on the flight (The charges please check Excess Baggage)

  • Passengers carrying pets as checked baggage should contact China Airlines in advance. Pets and pet containers may not be included in the free baggage allowance.
  • Fees for transporting pets is determined by weight, including the weight of both the pet(s) and the container and following fixed rates are set for pets under 32KG.
  • 32kg < Weight ≦ 45kg : Double fixed rate should be applied
  • Weight > 45kg : Triple fixed rate should be applied
  • Fixed rates for pets under 32KG
USD(The actual collection amount is calculated based on the departure date's local currency exchange rate)
BetweenTaiwanZone 1Zone 2Zone 3
Taiwan250350350
Zone 1250250350350
Zone 2350350350450
Zone 3350350450450

Zone 1 : Japan / Korea / Palau / Guam / Hong Kong / China / Philippines / Thailand / Malaysia / Singapore / Indonesia / Vietnam / Cambodia
Zone 2 : Myanmar / Australia / New Zealand / India and Asia(excluding Zone 1 / Taiwan)
Zone 3 : Los Angeles / Ontario / San Francisco / New York / Vancouver / Hawaii / Amsterdam / Frankfurt / Vienna / Rome / London / Prague 
CAD : Applicable exclusively for flights departing from Canada
BetweenTaiwanZone 1Zone 2Zone 3
Taiwan350490490
Zone 1350350490490
Zone 2490490490630
Zone 3490490630630

Zone 1 : Japan / Korea / Palau / Guam / Hong Kong / China / Philippines / Thailand / Malaysia / Singapore / Indonesia / Vietnam / Cambodia 
Zone 2 : Myanmar / Australia / New Zealand / India and Asia(excluding Zone 1 / Taiwan)
Zone 3 : Los Angeles / Ontario / San Francisco / New York / Vancouver / Hawaii / Amsterdam / Frankfurt / Vienna / Rome / London / Prague 
Pet Policies for Regions Other than the Americas and U.S. and Canadian Territories
Number of Pets Allowed Per Container
Pet AgePet WeightNumber of Pets Allowed Per Container
On/Before 17SEP2023On/after 18SEP2023
Age > 6 months (Adult pets)Weight > 14 kgOne pet per containerOne pet per container
Weight ≤ 14 kgAt most two pets of similar sizes per container
10 weeks ≤ Age ≤ 6 months (Pre-adulthood pets)Weight ≤ 14 kgAt most three puppies/kittens from the same litter per container

Pet Policies for Traveling To/From the Americas and U.S. and Canadian Territories (excluding Guam)

 
 
Restrictions for Pets Allowed Per Container
Pet AgePet WeightNumber of Pets Allowed Per Container
On/Before 17SEP2023On/after 18SEP2023
Age > 6 months (Adult pets)No weight restrictionAt most one pet per containerOne pet per container
Weight > 9 kgOne pet per container
10 weeks ≤ Age ≤ 6 months (Pre-adulthood pets)Weight ≤ 9 kgAt most two pets of similar sizes per container
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