Travel Advisory

1. Eligibility 

   Passengers who are holding CI/AE valid tickets with confirmed bookings on CI/AE to/from Japan/Korea must file applications on/before 28OCT19. 

2. Rebooking/Reissue/Reroute 

   (a)Rebooking/Reissue/Route to other CI/AE operated flights with the same Fare Basis/Carrier/Ticketed point including airport shown on ticket and within ticket validity shall be revalidated or reissued once without service charge. 

   (b)Any Fare/Tax difference incurred by this change shall be paid by passengers. 

   (c)For tickets issued via CI website from 02Oct19, passengers can change booking online. Other tickets please contact original issuing offices for rebooking and reissue. (d)No show fee shall be waived only once. 

3. Refund Refund service charge will be waived and payment of chargeable seats can be full refund. Tickets issued via CI website can be refunded online. Other tickets please contact the original issuing offices. 
4. All applications must file on/before 28Oct19.
5. Group and discount tickets are not applicable to the guidelines above. 
6. Other airlines tickets with confirmed booking on CI/AE operated flights must follow the guidelines of ticket issuing airlines.

1. Eligibility
   Passengers who are holding CI/AE valid tickets with confirmed bookings on CI/AE operated flights to/from Taiwan issued on/before 29SEP19 and must file applications on/before 13OCT19.
   
   
2. Rebooking/Reissue/Reroute
   (a)Rebooking/Reissue/Route to other CI/AE operated flights with the same Fare Basis/Carrier/Ticketed point including airport shown on ticket and within ticket validity shall be revalidated or reissued once without service charge.
   (b)Any Fare/Tax difference incurred by this change shall be paid by passengers.
   (c)For tickets issued via CI website, passengers can change booking online. Other tickets please contact original issuing offices for rebooking and reissue.
   
   
3. Refund
   Refund service charge will be waived. Tickets issued via CI website can be refunded online. Other tickets please contact the original issuing offices.
   
   
4. Group and discount tickets are not applicable to the guidelines above. 
   
   
5. Other airlines tickets with confirmed booking on CI/AE operated flights must follow the guidelines of ticket issuing airlines.
   　
   　

1. Eligibility
   Passengers who are holding CI/AE valid tickets with confirmed bookings on CI/AE operated flights to/from Japan/Korea issued before 20SEP19 and must file applications on/before 04OCT19. 
   
   
2. Rebooking/Reissue/Reroute
   (a)Rebooking/Reissue/Route to other CI/AE operated flights with the same Fare Basis/Carrier/Ticketed point including airport shown on ticket and within ticket validity shall be revalidated or reissued once without service charge.
   (b)Any Fare/Tax difference incurred by this change shall be paid by passengers.
   (c)For tickets issued via CI website, passengers can change booking online. Other tickets please contact original issuing offices for rebooking and reissue. 
   
   
3. Refund
   Refund service charge will be waived. Tickets issued via CI website can be refunded online. Other tickets please contact the original issuing offices. 
   
   
4. Group and discount tickets are not applicable to the guidelines above. 
   
   
5. Other airlines tickets with confirmed booking on CI/AE operated flights must follow the guidelines of ticket issuing airlines.
   　
   　

1. Applicable 
   (A)Passengers holding CI/AE valid tickets with confirmed bookings with flights to/from/via Hong Kong affected on 01Sep19 to 02Sep19.
   (b)Application must be filed on/before 16SEP19 and travel must be completed on/before 30SEP19.
2. Not Applicable
   Passengers holding other airlines' tickets with CI sectors shall comply with other airlines' ticket rule.
3. Rebooking/Reissue
   Rebooking/Reissue service charge shall be waived only once.
   (a)Rebooking to other CI/AE operated flights with the same booking class, fare condition, Airport and within validity shall be revalidated only once. In case of reissue, passengers shall pay Fare/Tax difference, if any, incurred in this change.
   (b)Reroute to other flights shall be accepted and passengers shall pay Fare/Tax difference, if any, incurred in this change.
   (c)Please contact our branch office to avoid Reissue/Rebook service charge.
4. Refund
   Refund charge shall be waived.

For safety reason, electronic devices being recalled by the manufacturer for safety reasons of lithium batteries are forbidden for transport. During the flight, please keep constant alert for your electronic devices, and inform cabin crew of any irregularity. 

Apple has recently announced a recall of models with Retina display sold between September 2015 and February 2017. Please visit Apple’s MacBook Pro Battery Recall Program page to get more information on whether your product is affected, as well as on the available battery replacement options.

This is to remind passengers departure from Beijing Capital International Airport (PEK). With effective from Aug 1st, 2019, China Airlines check in counters will be changed as below:

Please be advised that China Airlines check in counters opened 3 hours and closed 1 hour before flight departure is remained unchanged .

1. Applicable 
   • Passengers holding CI/AE valid tickets with confirmed bookings with connecting flights via CI061/14JAN or with confirmed booking on CI062/15JAN issued on/before 13JAN19.
   • Application must be filed on/before 28JAN19.
     
     
2. Not Applicable
   Passengers holding other airlines ticket with CI sectors shall comply with other airlines ticket rule
   
   
3. Rebooking/Reissue
   Rebooking/Reissue service charge shall be waived only once.
   • Rebooking to other CI/AE operated flights with the same booking class, fare condition, Airport and within validity shall be revalidated only once. In case of reissue, passengers shall pay Fare/Tax difference if any incurred in this change.
   • Reroute to other flights shall be accepted and passengers shall pay Fare/Tax difference if any incurred in this change.
   • Ticket purchased via China Airlines website, please contact our branch office to avoid Reissue/Rebook service charge.
   • Special Involuntary Reroute for those passengers whose destination of connecting flight is in Germany：Involuntary reroute to passengers’ final destination by using Deutsche Bahn(DB) will be accepted without any charge.
     
     
4. Refund 
   • Full refund for unused tickets without imposing any refund service charge/penalty.
   • Refund for partially used tickets, all refund service charge or penalty can be waived.