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Alertas de viaje

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  • Yancheng Nanyang International Airport Operation Notice 10 nov., 2018
    Starting from November 10, 2018, passengers taking Mandarin Airlines AE952, please go to No.19,20,22 Counter Departure Hall, New Terminal of Nanyang International Airport for departure check-in.
    　
    　
  • System Maintenance Notice 29 oct., 2018
    Due to system maintenance of National Credit Card Center of R.O.C., Starting from 02:00am to 05:00am on 25Jun, 2018 (Taipei Time), all credit card purchase will not be available on China Airlines Taiwan website. We apologize for the inconvenience caused, and thank you for your understanding.
    　
    　
  • Chongqing Jiangbei International Airport Operation Notice 28 oct., 2018
    Effective from 28OCT 2018, Chongqing Jiangbei International Airport check-in counters opening at 180 minutes before schedule time of departure, and will be closed 60 minutes prior to departure time.
    　
    　
  • 系統維護通知 19 oct., 2018
    廈門航空訂位系統將於以下時間停止服務，屆時本公司官網將暫停與廈門航空代碼共享航班之訂位作業：
    一、2019年10月19日 22:30 ~ 2019年10月20日 02:30 共4小時。
    二、2019年10月24日 00:00 ~ 01:30 共1.5小時。
    　
    　
  • China Airlines Lounge at Nanchang Changbei International Airport renovation notice 18 oct., 2018
    To provide better service, China Airlines Lounge at Changbei International Airport is scheduled for renovation from 16 OCT, 2018 and is expected to reopen 18 months later. Alternative lounge will be located near Gate 101-102. We sincerely appreciate your understanding.
    　
    　
  • China Airlines VIP Lounge at Melbourne (MEL) International Airport Relocation Notice 18 oct., 2018
    To provide better service, China Airlines VIP Lounge at Melbourne International Airport will be changed to Marhaba Lounge from 01 Nov 2018 and it is located at opposite Gate 9 and 11 on 2nd floor.
    　
    　
  • System Maintenance Announcement 17 oct., 2018
    Due to system maintenance starting from 01:00 to 06:00 on 18Oct, 2018 (Taipei Time, GMT+8), functions including Flight Status, Flight Information, URL on SMS/email Notification and Flight Delay/Cancellation Certificate will not be available on website.
    We apologize for the inconvenience caused, and thank you for your understanding.
    　
    　
  • Notification for CI840 BKK-KHH on 05OCT 5 oct., 2018
    Due to maintenance reason , China Airlines CI840 departure from Bangkok (BKK) to Kaohsiung (KHH) on 05OCT 2018 will be delayed until further notice. Please check the flight status from our website, download China Airlines App, or register for SMS notification to receive the latest updates, thanks for your understand and cooperation. 
     
     
     
    flight information-01flight information-02
    Cancellations and delayed flightsFlight Status
    Download China Airlines App, using your portable devices to check your flight details, manage the mileage, and get the latest flight status.
    		Register your mobile number and get the flight status update SMS
    		Branch office
    		flight information-06
    CI Mobile APP
    		Flight Messaging
    		Branch office
    		Flight Delay/Cancellation Certificate

    China Airline Service Hotline

    LocationService hotline
    		Opening time
    Taipei(Taiwan) 412-9000
    +886-2-412-9000    		Mon-Fri (GMT+8) 08:00~18:30
    Holidays(GMT+8) 08:30~17:30
    Japan
    		+81-3-6378-8855Daily (GMT+9) 09:00~12:00,13:00~17:30
    HongKong+852-2868-2299Mon-Fri (GMT+8) 08:30~18:30
    Holidays(GMT+8) 08:30~17:00
    China+86-400-888-6998Daily (GMT+8) 08:30~17:30

    Airport contact information

    AirportContact information

    Taoyuan International Airport

    (TPE)

    		Service hotline
    		(+886) 03-398-3728
    Terminal 1(+886) 03-398-2143
    Terminal 2(+886) 03-398-3274
    Taichung airport (RMQ)(+886)  04-261-55000
    Kaohsiung International Airport (KHH)(+886)  07-805-1371
    (+886)  07-805-1368

    China Airline - HongKong

    (HKG)

    		Customer service HongKong
    		+852-2868-2299
    HongKong international Airport+852-2769-8391
    Mandarin Airlines
    		Customer service
    		+886-2-412-8008
    Domestic Airports information
    		Click here for more details
    　

    　

  • Typhoon "Kong-rey" approaching Japan and Korea 5 oct., 2018
     
    Due to Typhoon Kong-rey approaching Japan and Korea, flights depart from/to Japan and Korea might be affected/canceled due to weather condition. Passengers are advised to check the latest flight status before going to the airport.
     
    Flight Cancel/Delay/Change status are as follows:
     
    Taipei(TPE) to/from Busan(PUS)
    CI188/189 06OCT will be CANCELED
     
    Taipei(TPE) to/from Okinawa(OKA)
    CI120/121/122/123 04OCT will be CANCELED;
    Change to CI2120/2121/2122/2123 05OCT
     
    Kaohsiung(KHH) to/from Okinawa(OKA)
    CI132/133 04OCT will be CANCELED
     
    Taichung(RMQ) to/from Okinawa(OKA)
    AE282/283 04OCT will be CANCELED;
    Change to CI2122/2123 05OCT Taipei(TPE) to/from Okinawa(OKA)
     
     
    Please check the flight status from our website, download China Airlines APP, or register for SMS notification to receive the latest updates, thanks for your understanding and cooperation.
     

    Kong-rey Typhoon ticket handling procedure

    Due to Typhoon “Kong-rey” heading towards Japan, please be advised of the following ticket handle procedure.

    1. Applicable
      a. Passengers holding VALID CI/AE ticket with confirmed booking on those affected CI/AE flights must be issued on/before 3OCT18.
      b. Application must be filed on/before 17OCT18

    2. Not Applicable: Passengers holding other airlines ticket with CI sectors shall comply with other airlines ticket rule

    3. Rebooking/Reissue: Rebooking/Reissue service charge shall be waived only once.
      a. Rebooking to other CI/AE operated flights with the same fare condition, Airport and within validity shall be revalidated only once. Passengers shall pay Fare/Tax difference if any incurred by this change.
      b. Ticket purchased via China Airlines website, please contact branch office to avoid Reissue/Rebook service charge.

    4. Refund only for flights cancelled or delay over 3 hours : Full refund without service charge for unused tickets and weather condition caused flight cancel or delay over 3 hours.
     
     
    flight information-01flight information-02
    Cancellations and delayed flightsFlight Status
    Download China Airlines App, using your portable devices to check your flight details, manage the mileage, and get the latest flight status.
    		Register your mobile number and get the flight status update SMS
    		Branch office
    		flight information-06
    CI Mobile APP
    		Flight Messaging
    		Branch office
    		Flight Delay/Cancellation Certificate

    China Airline Service Hotline

    LocationService hotline
    		Opening time
    Taipei(Taiwan) 412-9000
    +886-2-412-9000    		Mon-Fri (GMT+8) 08:00~18:30
    Holidays(GMT+8) 08:30~17:30
    Japan
    		+81-3-6378-8855Daily (GMT+9) 09:00~12:00,13:00~17:30
    HongKong+852-2868-2299Mon-Fri (GMT+8) 08:30~18:30
    Holidays(GMT+8) 08:30~17:00
    China+86-400-888-6998Daily (GMT+8) 08:30~17:30

    Airport contact information

    AirportContact information

    Taoyuan International Airport

    (TPE)

    		Service hotline
    		(+886) 03-398-3728
    Terminal 1(+886) 03-398-2143
    Terminal 2(+886) 03-398-3274
    Taichung airport (RMQ)(+886)  04-261-55000
    Kaohsiung International Airport (KHH)(+886)  07-805-1371
    (+886)  07-805-1368

    China Airline - HongKong

    (HKG)

    		Customer service HongKong
    		+852-2868-2299
    HongKong international Airport+852-2769-8391
    Mandarin Airlines
    		Customer service
    		+886-2-412-8008
    Domestic Airports information
    		Click here for more details
    　

    　

  • Incheon Airport Terminal Relocation Notice 5 oct., 2018
    Beginning from October 28, 2018, China Airlines will operate in Terminal 2 of Incheon Airport(ICN).
    If you are departing from Incheon Airport on and after 28OCT, 2018, please be advised that you should check-in and board flights at Terminal 2.
    Incheon Airport Terminal Information

    Flights


    Current ~ 27OCT, 2018


    28OCT, 2018 ~

    China Airlines operatingTerminal 1Terminal 2
    Codeshare flight
    (China Airlines marketing / Korean Air operating)    		Terminal 2