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  • Handling Guidelines for cancellation or schedule change over 3 hours of CI/AE operated flights affected by Typhoon WIPHA 2025년 07월 18일
     
    ApplicationCI/AE Flight to/from Hong Kong, Shenzhen, or Guangzhou — cancellation, delay or advance over 3 hours
    Eligibilitya. Passengers holding CI/AE valid tickets issued on/before 18JUL25 with confirmed bookings to/from Hong Kong on affected flights, must submit applications on/before 18OCT25 (Change regulations are applicable to Dynasty Flyer Program Award Ticket).
    b. Passengers holding CI/AE valid tickets issued on/before 19JUL25 with confirmed bookings to/from Shenzhen/Guangzhou on affected flights, must submit applications on/before 19OCT25 (Change regulations are applicable to Dynasty Flyer Program Award Ticket).
    Changea. Within ticket validity, the fare/tax/booking service charge differences and reissue charge, including reissue service charge, shall be waived once provided that booking class/Carrier/Routing (Airport) remains unchanged and the new flight date is within 14 days prior to/after the affected flight. Flights operated by CI/AE shall not be rebooked to codeshare flights or other airlines flights. Ticket issued on CI website please contact the branch office or Call Center to change the booking.
    b. Within ticket validity, if the above item is not applicable, the difference of fare/tax caused by the change of the booking class/itinerary should be paid by the passenger. The booking service charge difference and reissue charge, including the reissue service charge, shall be waived once.
    Refunda. For totally unused tickets: Full refund can be performed without imposing any refund charge/penalty.
    b. For partially used tickets: Refund charge can be waived.
    c. Chargeable seats and Pre-paid excess baggage can be fully refunded.
    d. Original tickets issued via the CI website, call centers, and the branch offices can apply for a refund via CI Website.
    Group / Free/ Reduced fare TicketsGroup / Free/ Reduced fare Tickets Free and Reduced fare tickets do not apply to the principles above, e.g. ID/AD/DM...etc. For group tickets, please contact your travel agency.

    For the details please contact your travel agency or CI/AE branch office.
    　
    　
  • Notice for Typhoon WIPHA condition 2025년 07월 18일

    Due to the impact of Typhoon WIPHA, China Airlines flights to/from Hong Kong, Shenzhen or Guangzhou may be subject to schedule changes. Please check the flight status via our website, download the China Airlines App, or register for SMS notification to receive the latest updates.


    flight information-02flight information-03
    		flight information-06
    Schedule ChangeFlight MessagingFlight Departure/Arrival Certificate

    China Airlines Service Hotline

    LocationService hotline
    		Opening time
    Taipei(Taiwan) 412-9000
    +886-2-412-9000    		Mon-Fri (GMT+8) 08:00~18:30
    Holidays(GMT+8) 08:30~17:30
    Japan
    		+81-3-6378-8855Monday to Friday 09:00 - 12:00, 13:00 - 17:30
    (Closed on Sat, Sun, and National Holidays)
    HongKong+852-2868-2299Mon-Fri (GMT+8) 08:30~18:30
    Sat, Public Holiday (GMT+8) 08:30~17:00
    (Sun closed)
    China+86-400-888-6998Mon-Fri (GMT+8) 08:30~18:30
    Sat, Public Holiday (GMT+8) 08:30~17:00
    (Sun closed)
    U.S.A+1-800-227-5118Mon-Fri(GMT-8/PT) 6:00~18:00 
    Holidays(GMT-8/PT) 07:00~15:30

    Airport contact information

    AirportContact information

    Taoyuan International Airport

    (TPE)

    		Service hotline
    		(+886) 03-398-3728
    Terminal 1(+886) 03-398-2143
    Terminal 2(+886) 03-398-3274
    Taichung airport (RMQ)(+886)  04-261-55000
    Kaohsiung International Airport (KHH)(+886)  07-805-1371
    (+886)  07-805-1368

    China Airline - HongKong

    (HKG)

    		Customer service HongKong
    		+852-2868-2299
    HongKong international Airport+852-2769-8391
    Mandarin Airlines
    		Customer service
    		+886-2-412-8008
    Domestic Airports information
    		Click here for more details
    　

    　

  • KHH: AE codeshare flights 2025년 07월 11일
    Effective June 19, 2025, China Airlines has begun code-sharing with Mandarin Airlines on Kaohsiung routes to and from Bangkok (Certain days of week, CI839/CI840) and Singapore (CI757/CI758). The code-sharing will expand on July 14, 2025, to include Kaohsiung routes to and from Manila (CI711/CI712). These routes will be operated by Boeing 737-800 aircraft in Mandarin Airlines livery, providing greater convenience for travelers in southern Taiwan.
    　
    　
  • Enjoy a new complimentary onboard Wi-Fi experience starting August 1st. Stay connected above the clouds. 2025년 07월 09일

    Available to all passengers flying on B777, A350, and A321neo aircraft across long-haul and regional routes.

    • ● Premium Business Class & Premium Economy Class: Enjoy unlimited browsing throughout your flight
    • ● Economy Class: Stay in touch with free messaging
    • ● Exclusive Member Benifits:
      Paragon, Emerald, and Gold members enjoy unlimited browsing in all cabin classes, on any eligible flight.

    Click here for more details.

  • Handling Guidelines for cancellation or schedule change over 3 hours of CI/AE operated flights affected by Typhoon DANAS 2025년 07월 05일
     
    ApplicationCI/AE Flight cancellation, delay or advance over 3 hours
    EligibilityPassengers holding CI/AE valid tickets issued on/before 05JUL25 with confirmed bookings on affected flights, must submit applications on/before 06OCT25 (Change regulations are applicable to Dynasty Flyer Program Award Ticket).
    Changea. Within ticket validity, the fare/tax/booking service charge differences and reissue charge, including reissue service charge, shall be waived once provided that booking class/Carrier/Routing (Airport) remains unchanged and the new flight date is within 14 days prior to/after the affected flight. Flights operated by CI/AE shall not be rebooked to codeshare flights or other airlines flights. Ticket issued on CI website please contact the branch office or Call Center to change the booking.
    b. Within ticket validity, if the above item is not applicable, the difference of fare/tax caused by the change of the booking class/itinerary should be paid by the passenger. The booking service charge difference and reissue charge, including the reissue service charge, shall be waived once.
    Refunda. For totally unused tickets: Full refund can be performed without imposing any refund charge/penalty.
    b. For partially used tickets: Refund charge can be waived.
    c. Chargeable seats and Pre-paid excess baggage can be fully refunded.
    d. Original tickets issued via the CI website, call centers, and the branch offices can apply for a refund via CI Website.
    Group / Free/ Reduced fare TicketsGroup / Free/ Reduced fare Tickets Free and Reduced fare tickets do not apply to the principles above, e.g. ID/AD/DM...etc. For group tickets, please contact your travel agency.

    For the details please contact your travel agency or CI/AE branch office.
    　
    　
  • 한국출발 유류할증료 안내(25년 7월 1일 부) 2025년 07월 01일

    2025년 7월 1일부(발권일 기준) 대권거리 기준으로 적용되는 중화항공의 한국 출발 국제선 유류할증료(Fuel Surcharge)를 아래와 같이 안내드립니다.

    1. 한국 출발 국제선 대권거리 적용 유류할증료(편도 운임 기준)

    대권거리 (Mile)한국 출발 노선
    (서울/부산 출발)    		유류할증료(편도)
    700 ~ 1400대만
     (타이베이/가오슝/송산)    		USD9
    (약 KRW12,300)

    2. 이원구간 지역별 유류할증료(편도 운임 기준)

    지역유류할증료(편도)
    대만 - 미주USD60
    (약 KRW81,800)
    대만 - 유럽/인도/대양주USD60
    (약 KRW81,800)
    대만 - 기타노선(동남아, 홍콩 등)USD18
    (약 KRW24,600)

    ※ 유류할증료는 발권일 기준 환율이 적용되어 원화 금액은 상이할 수 있습니다.
    ※ 한국 출발이 아닌 해외 출발의 경우 해당 출발 국가의 유류할증료 규정이 별도로 적용됩니다.

  • 한국출발 유류할증료 안내(25년 6월 1일 부) 2025년 06월 06일

    2025년 6월 1일부(발권일 기준) 대권거리 기준으로 적용되는 중화항공의 한국 출발 국제선 유류할증료(Fuel Surcharge)를 아래와 같이 안내드립니다.

    1. 한국 출발 국제선 대권거리 적용 유류할증료(편도 운임 기준)

    대권거리 (Mile)한국 출발 노선
    (서울/부산 출발)    		유류할증료(편도)
    700 ~ 1400대만
     (타이베이/가오슝/송산)    		USD9
    (약 KRW12,500)

    2. 이원구간 지역별 유류할증료(편도 운임 기준)

    지역유류할증료(편도)
    대만 - 미주USD60
    (약 KRW82,700)
    대만 - 유럽/인도/대양주USD60
    (약 KRW82,700)
    대만 - 기타노선(동남아, 홍콩 등)USD18
    (약 KRW24,900)

    ※ 유류할증료는 발권일 기준 환율이 적용되어 원화 금액은 상이할 수 있습니다.
    ※ 한국 출발이 아닌 해외 출발의 경우 해당 출발 국가의 유류할증료 규정이 별도로 적용됩니다.

  • Free Messaging Service Now Available on A321neo 2025년 05월 16일

    China Airlines now offers free messaging on A321neo aircraft, making it easy to stay connected anytime. For further information, please refer to the Wi-Fi Onboard redemption instructions.

  • MDA Livery on Selected Routes 2025년 05월 09일
    Effective May 28, 2025, China Airlines will operate the Kaohsiung–Singapore (CI757/CI758), Kaohsiung–Manila (CI711/CI712), and Kaohsiung–Bangkok ( Certain days of week ,CI839/CI840) services using aircraft featuring the Mandarin Airlines livery.
    　
    　
  • Handling Guidelines for to/from Europe tickets caused by Conflict between India and Pakistan 2025년 05월 07일
     
    ApplicationCI/AE flights cancellation/irregularity time over 2 hours to/from Europe caused by Conflict Between India and Pakistan
    EligibilityPassengers holding CI/AE valid tickets with confirmed bookings to/from Europe on/after 06May (Change regulations are applicable to Dynasty Flyer Program Award Ticket)
    Changea. Within ticket validity, the fare/tax/booking service charge differences and reissue charge, including reissue service charge, shall be waived once provided that Booking class/Carrier/Routing (City) remains unchanged. Flights operated by CI/AE shall not be rebooked to codeshare flights or other airlines flights. Ticket issued on CI website please contact the branch office or Call Center to change the booking.
    b. Within ticket validity, if the above item is not applicable, the difference of fare/tax caused by the change of the booking class/itinerary should be paid by the passenger. The booking service charge difference and reissue charge, including the reissue service charge, shall be waived once.
    Refunda. For totally unused tickets: Full refund can be performed without imposing any refund charge/penalty.
    b. For partially used tickets: Refund charge can be waived.
    c. Chargeable seats and Pre-paid excess baggage can be fully refunded.
    d. Original tickets issued via the CI website, call centers, and the branch offices can apply for a refund via CI Website.
    Group / Free/ Reduced fare TicketsFree and Reduced fare tickets do not apply to the principles above, e.g. ID/AD/DM...etc. For group tickets, please contact your travel agency.

    For the details please contact your travel agency or CI/AE branch office.