(Please select preffered language)
Main Content

A321neo Wi-Fi

China Airlines provides the premium Wi-Fi Onboard service on A321neo flights, providing you to stay in touch with friends and family at all times during the flight, and complimentary Wi-Fi service exclusively for Business Class passengers and free text messaging service for all passengers, please find more details about the event below.
A321neo Complimentary Wi-Fi redemption

A321neo Complimentary Wi-Fi redemption

A321neo Complimentary Wi-Fi redemption

Complimentary Wi-Fi300MBFree texting
Applicable Passenger1. Paragon/Emerald/Gold member(Redemption Period:From now till 31 Mar. 2024)
2. Business Class passengers
(The offer is not combinable and can only be used once per flight)
All passengers
Applicable flightChina Airlines/Mandarin Airlines operating flight
RedemptionIn-flight redemption only
Redemption guidelines1. Use your mobile device to switch to "Airplane Mode", turn on the Wi-Fi function and connect to the Wi-Fi Onboard, and choose "Paragon/Emerald/Gold member & Business Class Wi-Fi Redemption" or "Chat Free“ for redemption.
2. Follow the instructions on the web page to complete the redemption, and start your complimentary Wi-Fi service when connected.

Notice:
1. Free texting service is not applicable to pictures, audio, and video transmission.
2. Infant tickets are not eligible for redemption.
3. The Wi-Fi Onboard service provided by A321neo aircraft is based on data volume and remained data only available on the current flight.

Wi-Fi purchase / Mileage Redemption

Wi-Fi purchase / Mileage Redemption

A321neo Complimentary Wi-Fi redemption

Service PlanPriceMileageApplicable to Internet activities (Reference Info)
50MB8 USD1,000 MilesPhoto sharing, browsing web pages & etc.
100MB10 USD1,500 MilesFacebook, Instagram or other social media.
300MB20 USD2,500 MilesVideo streaming, such as YouTube.

Notice:
1. It is recommended to disable software/App updates on your mobile device before purchasing or redeeming Wi-Fi service to avoid consuming internet traffic.
2. Wi-Fi purchase and mileage redemption services are available for in-flight operation on A321neo flight only.

How to connect to Wi-Fi Onboard

How to connect to Wi-Fi Onboard

※ To comply with the cabin electronics devices handling guideline, please switch your mobile devices into airplane mode after the cabin door is closed, and disable Wi-Fi function until the aircraft altitude reaches 10,000 feet.
step1

Step 1.
Please switch your mobile device to "Airplane Mode", turn on the Wi-Fi function and connect to the "Wi-Fi Onboard".

step1

Step 2.
Once the mobile device is connected to the Wi-Fi Onboard, the Wi-Fi Onboard web page will open automatically. If unable to open the web page on your mobile device, please enter the URL http://wifi.credit

step1

Step 3.
After access to the Wi-Fi Onboard web page, please select your Wi-Fi service plan and follow the steps to input the relevant information to use your Wi-Fi service.

Q & A

Q & A

Q1: Which aircraft offer the Wi-Fi Onboard service?
Q2: Can I use an internet telephony service (VOIP) onboard?
Q3: Can I transfer my Wi-Fi Onboard coupon to others?
Q4: Can the remaining data/time be used on my next flight?
Q5: Can I redeem the complimentary Wi-Fi if I use my frequent flyer milages upgrade to business class?
Q6: I can't use the Wi-Fi Onboard coupon, can I refund it?
Q7: Can I use two different mobile devices to connect to Wi-Fi at the same time?
Q8: Which devices can I use the Wi-Fi Onboard service on?
Q9: Is the wireless internet service available for the entire duration of the flight?
Q10: Why is my connection being interrupted?
Q11:What should I do if there is a problem with the Wi-Fi Onboard?
Home > Fly > On Board > Fleet > WiFi > A321neo Wi-Fi