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旅行情報

  • タイトル発表日
  • Handling Guidelines for cancellation or schedule change over 3 hours of CI/AE operated flights affected by Typhoon DANAS 2025年 07月 05日
     
    ApplicationCI/AE Flight cancellation, delay or advance over 3 hours
    EligibilityPassengers holding CI/AE valid tickets issued on/before 05JUL25 with confirmed bookings on affected flights, must submit applications on/before 06OCT25 (Change regulations are applicable to Dynasty Flyer Program Award Ticket).
    Changea. Within ticket validity, the fare/tax/booking service charge differences and reissue charge, including reissue service charge, shall be waived once provided that booking class/Carrier/Routing (Airport) remains unchanged and the new flight date is within 14 days prior to/after the affected flight. Flights operated by CI/AE shall not be rebooked to codeshare flights or other airlines flights. Ticket issued on CI website please contact the branch office or Call Center to change the booking.
    b. Within ticket validity, if the above item is not applicable, the difference of fare/tax caused by the change of the booking class/itinerary should be paid by the passenger. The booking service charge difference and reissue charge, including the reissue service charge, shall be waived once.
    Refunda. For totally unused tickets: Full refund can be performed without imposing any refund charge/penalty.
    b. For partially used tickets: Refund charge can be waived.
    c. Chargeable seats and Pre-paid excess baggage can be fully refunded.
    d. Original tickets issued via the CI website, call centers, and the branch offices can apply for a refund via CI Website.
    Group / Free/ Reduced fare TicketsGroup / Free/ Reduced fare Tickets Free and Reduced fare tickets do not apply to the principles above, e.g. ID/AD/DM...etc. For group tickets, please contact your travel agency.

    For the details please contact your travel agency or CI/AE branch office.
    　
    　
  • Notice for Typhoon DANAS condition 2025年 07月 05日

    Due to the impact of Typhoon DANAS, China Airlines flights to/from Kaohsiung on 06Jul2025 may be subject to schedule changes. Please check the flight status via our website, download the China Airlines App, or register for SMS notification to receive the latest updates.


    flight information-02flight information-03
    		flight information-06
    Schedule ChangeFlight MessagingFlight Departure/Arrival Certificate

    China Airlines Service Hotline

    LocationService hotline
    		Opening time
    Taipei(Taiwan) 412-9000
    +886-2-412-9000    		Mon-Fri (GMT+8) 08:00~18:30
    Holidays(GMT+8) 08:30~17:30
    Japan
    		+81-3-6378-8855Monday to Friday 09:00 - 12:00, 13:00 - 17:30
    (Closed on Sat, Sun, and National Holidays)
    HongKong+852-2868-2299Mon-Fri (GMT+8) 08:30~18:30
    Sat, Public Holiday (GMT+8) 08:30~17:00
    (Sun closed)
    China+86-400-888-6998Mon-Fri (GMT+8) 08:30~18:30
    Sat, Public Holiday (GMT+8) 08:30~17:00
    (Sun closed)
    U.S.A+1-800-227-5118Mon-Fri(GMT-8/PT) 6:00~18:00 
    Holidays(GMT-8/PT) 07:00~15:30

    Airport contact information

    AirportContact information

    Taoyuan International Airport

    (TPE)

    		Service hotline
    		(+886) 03-398-3728
    Terminal 1(+886) 03-398-2143
    Terminal 2(+886) 03-398-3274
    Taichung airport (RMQ)(+886)  04-261-55000
    Kaohsiung International Airport (KHH)(+886)  07-805-1371
    (+886)  07-805-1368

    China Airline - HongKong

    (HKG)

    		Customer service HongKong
    		+852-2868-2299
    HongKong international Airport+852-2769-8391
    Mandarin Airlines
    		Customer service
    		+886-2-412-8008
    Domestic Airports information
    		Click here for more details
    　

    　

  • 燃油特別付加運賃及び航空保険特別料金のご案内 2025年 05月 26日

    平素より格別のご愛顧を賜り、厚く御礼申し上げます。
    チャイナエアラインでは、「燃油特別付加運賃（燃油サーチャージ）」及び「航空保険特別料金」を航空券発券時にご負担いただいております。
    2025年6月1日から2025年7月31日までの発券分は、下記のとおりとなります。
    お客様のご理解・ご協力をお願い申し上げます。

    記

    燃油特別付加運賃

    お一人様、１区間片道あたりの日本発旅程の航空券に適用
    ＜2025年6月1日から2025年7月31日発券分＞

    路線燃油特別付加運賃
    羽田・成田・関西・新千歳・名古屋・静岡・富山・福岡・熊本・宮崎・鹿児島・広島・高松 － 台湾7,400円
    那覇 － 台湾3,700円
    石垣 － 台湾2,500円
    台湾 － 香港・中国・韓国・東南アジア・ミクロネシア2,700円
    台湾 － インド亜大陸・北米・ヨーロッパ・オセアニア11,100円

    航空保険特別料金

    400円　お一人様1区間片道あたり、日本発旅程の航空券に適用

    ※他社運航区間を含む旅程は燃油特別付加運賃・航空保険特別料金が上記と異なる場合があります。
    詳細はお問い合わせください。

  • Free Messaging Service Now Available on A321neo 2025年 05月 16日

    China Airlines now offers free messaging on A321neo aircraft, making it easy to stay connected anytime. For further information, please refer to the Wi-Fi Onboard redemption instructions.

  • 一部の路線ではAE塗装機を運営する 2025年 05月 09日
    2025年5月28日から、高雄-シンガポール線（CI757/CI758）、高雄-マニラ線（CI711/CI712）、また一部の高雄-バンコク線（CI839/CI840）の往復路線はマンダリン航空ロゴの塗装機が使用されます。
    　
    　
  • Handling Guidelines for to/from Europe tickets caused by Conflict between India and Pakistan 2025年 05月 07日
     
    ApplicationCI/AE flights cancellation/irregularity time over 2 hours to/from Europe caused by Conflict Between India and Pakistan
    EligibilityPassengers holding CI/AE valid tickets with confirmed bookings to/from Europe on/after 06May (Change regulations are applicable to Dynasty Flyer Program Award Ticket)
    Changea. Within ticket validity, the fare/tax/booking service charge differences and reissue charge, including reissue service charge, shall be waived once provided that Booking class/Carrier/Routing (City) remains unchanged. Flights operated by CI/AE shall not be rebooked to codeshare flights or other airlines flights. Ticket issued on CI website please contact the branch office or Call Center to change the booking.
    b. Within ticket validity, if the above item is not applicable, the difference of fare/tax caused by the change of the booking class/itinerary should be paid by the passenger. The booking service charge difference and reissue charge, including the reissue service charge, shall be waived once.
    Refunda. For totally unused tickets: Full refund can be performed without imposing any refund charge/penalty.
    b. For partially used tickets: Refund charge can be waived.
    c. Chargeable seats and Pre-paid excess baggage can be fully refunded.
    d. Original tickets issued via the CI website, call centers, and the branch offices can apply for a refund via CI Website.
    Group / Free/ Reduced fare TicketsFree and Reduced fare tickets do not apply to the principles above, e.g. ID/AD/DM...etc. For group tickets, please contact your travel agency.

    For the details please contact your travel agency or CI/AE branch office.
    　
    　
  • Notice for Passengers Travelling to/from Europe 2025年 05月 07日

    China Airlines has activated the relevant protocols in response to the force majeure /extraordinary circumstance caused by the Indo-Pakistani conflict. To ensure the safety of all travelers, crew members, and aircraft within the area affected by this international situation, the following flight changes have been made after an expert assessment:

    Flights CI61 (Taoyuan - Frankfurt) and CI73 (Taoyuan - Amsterdam) on May 6 were diverted to Bangkok where they received a change of crew and refueled before returning to Taipei. These flights will continue onto their original destination once a new route is planned to avoid the affected region. Flights CI67 (Taoyuan - Prague) and CI75 (Taoyuan - Rome) on May 6 have been canceled. Flight CI82 (London - Taoyuan) on May 6 was diverted to Prague where it received a change of crew and refueled before returning to Taoyuan. Flight CI81 (Taoyuan - London) on May 7 has been canceled.

    China Airlines is continuing to monitor the situation and adjusting flight schedules as necessary. For the latest flight changes, please visit the China Airlines website, use the CAL mobile app, or register for SMS notification. We thank all travelers for their patience and understanding.

  • 同伴者なしの未成年者に関する料金規則の改定 2025年 05月 05日
    2025年5月8日以降に発券された航空券から、チャイナ エアラインおよびマンダリン航空の国際線における同伴者なしの未成年者の料金規則が以下の通り変更されます。
    1. 対象となる運賃：
      同伴者なしの未成年者は、予約クラスL以外の大人運賃の航空券をご購入いただく必要があります。この規則は、マイレージによるアップグレードが確定済みのご予約（予約クラス：I/P）および特典航空券（予約クラス：O/Z/X）にも適用されます。
      ● 割引運賃種別ID/AD/GE/RG/DM/CGの航空券は対象外です。
      ● 未成年者が大人と異なるクラスに搭乗する場合も、同じ規則が適用されます。
    2. 変更/取消手数料：お持ちの航空券の規定に従って手続きを行います。
  • Please Check Entry Regulations Regarding Carried Items Before Travel 2025年 04月 30日
    China Airlines kindly reminds passengers that some commonly used medications, food products, or health supplements may be restricted or require declaration upon entry, depending on the destination. To ensure a smooth journey, we recommend reviewing the customs and entry regulations of your destination before departure.
  • 再発券手数料の変更 2025年 04月 21日
    1. 旅行代理店が発券した航空券をお持ちのお客様が旅程の変更を希望される場合は、航空券の発券元の旅行代理店にご連絡のうえ、再発券をご依頼ください。
    2. 2025年4月23日以降、旅行代理店が発券した航空券をお持ちのお客様が当社の発券カウンター、カスタマーサービス、空港で再発券を希望される場合、元の航空券の変更手数料と運賃/税金の差額に加え、航空券1枚につきTWD2,000またはUSD60相当額の再発券手数料を申し受けます。（手数料の割引き、返金はいたしません）。
    3. この手数料が空港カウンターで発生することのないよう、ご出発の前にお手持ちの航空券と確定済みのご予約が一致していることを確認いただくことをお勧めします。