旅行情報

• CI061 TPE-FRA on 14th JAN will be normal as scheduled, however transit service will not be available. Transit passengers need to collect baggage at Frankfurt Airport as all passengers; Passengers transiting within Germany can reissue to Deutsche Bahn(DB) service without service charge.
  
  
• CI062 FRA-TPE on 15th JAN will be cancelled.

Cancellations and delayed flights	Flight Status

CI Mobile APP	Flight Messaging	Branch office	Flight Delay/Cancellation Certificate

China Airline Service Hotline

Airport contact information

1. Applicable 
   • Passengers holding CI/AE valid tickets with confirmed bookings with connecting flights via CI061/14JAN or with confirmed booking on CI062/15JAN issued on/before 13JAN19.
   • Application must be filed on/before 28JAN19.
     
     
2. Not Applicable
   Passengers holding other airlines ticket with CI sectors shall comply with other airlines ticket rule
   
   
3. Rebooking/Reissue
   Rebooking/Reissue service charge shall be waived only once.
   • Rebooking to other CI/AE operated flights with the same booking class, fare condition, Airport and within validity shall be revalidated only once. In case of reissue, passengers shall pay Fare/Tax difference if any incurred in this change.
   • Reroute to other flights shall be accepted and passengers shall pay Fare/Tax difference if any incurred in this change.
   • Ticket purchased via China Airlines website, please contact our branch office to avoid Reissue/Rebook service charge.
   • Special Involuntary Reroute for those passengers whose destination of connecting flight is in Germany：Involuntary reroute to passengers’ final destination by using Deutsche Bahn(DB) will be accepted without any charge.
     
     
4. Refund 
   • Full refund for unused tickets without imposing any refund service charge/penalty.
   • Refund for partially used tickets, all refund service charge or penalty can be waived.

1. Application
   For those passengers, who are holding CI/AE valid tickets including BP00 with confirmed bookings on those affected CI/AE flights issued before 19DEC18, must file an application on/before 14JAN19.
   
   
2. Not Applicable
   a. Passengers holding other airlines tickets with CI sectors shall comply with other airlines ticket rule
   b. All DM/ID/AD/GIT tickets are also not suitable for the below principle.
   
   
3. Rebooking/Reissue/Reroute
   In case of reissue/rebooking, the reissue/rebooking service charge shall be waived only once.
   a. Rebooking to other flights with the same RBD/Carrier/Ticketed point including airport shown on ticket and within validity shall be revalidated only once.
   b. In case of reissue, the reissue service charge shall be waived only once. Reroute to other flights shall be accepted and passengers shall pay Fare/Tax difference if any.
   
   
4. Refund
   a. Full refund for unused tickets without imposing any refund service charge/penalty.
   b. Refund for partially used tickets, all refund service charge or penalty can be waived. Calculation of refund value for flights will be based on voluntary refund procedures.