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Privacy Protection

These terms and conditions were last updated on 31 Jan 2021.

Privacy Protection Policy

Privacy Protection Policy

We, China Airlines Limited, for the implement of privacy protection and legal compliance of Taiwanese Personal Information Protection Act, General Data Protection Regulation (GDPR) and other applicable data protection laws/regulations, prescribe this Privacy Protection Policy ("Policy") for the management of privacy and security of personal data. 

We will, in a reasonable manner, collect, process and use your personal data within the scope of specific purpose. We ensure that you have the rights and interests with respect to review, erasure, rectification, restriction of using your personal data and withdrawal of your consent, etc.. In addition, we make the contingency strategy and plan for handling personal data being stolen, altered, disclosed or damaged. By way of establishing and maintaining appropriate personal data protection mechanism, we are committed to protecting the accuracy and security of your personal data.

Privacy Protection Statement

Privacy Protection Statement

We are committed to protecting privacy and security of your personal data pursuant to our Policy. To ensure that you can make informed decisions, please read this Privacy Protection Statement ("Statement") to understand who we share your Personal Data with and for what purposes, and the choices you have concerning how your personal data is collected and used by us. We expect you to feel comfortable to use all related services provided by us. 

By continuing to use our services, you signify that you have read and understood this Statement. We may amend this Policy from time to time, the changes will be effective from the date of posting and replaces earlier versions. The updated version will be posted on our website www.china-airlines.com and/or App, and the date will be stamped so that you are aware of when the Statement was last updated.

1. The types of personal data we process
2. How we collect your personal data
3. For which purposes we use your personal data
4. Disclosing or sharing personal data with third parties
5. Security and retention
6. Your rights
7. Minors
8. Collection of IP Address
9. Data Analysis and Automated Decision-making
10. Update your personal data
11. Updates to the privacy policy and statement
12. Contact us
13. Link to other websites

This Policy and Statement is translated from Chinese and may be translated into other languages. In the event of any inconsistency between the Chinese version and the translated version of this Policy and Statement, the Chinese version shall prevail.

Notice to Certain U.S. State Residents: California Privacy Rights

Notice to Certain U.S. State Residents: California Privacy Rights

The California Consumer Privacy Act ("CCPA") provides some California residents with the following rights. If you are a California resident, you can make certain requests with respect to your personal information. To the extent CCPA apply, we will comply with such applicable law.

1. What information we collect about you
2. Right to know
3. Right to delete
4. Right to opt-out of sale: Do Not Sell My Personal Information
5. Right to non-discrimination
6. How to exercise your CCPA privacy rights
Cookies Policy and Conditions

Cookies Policy and Conditions

A "Cookie" is a small piece of data file which is downloaded onto your device by the website you are visiting. Cookies are sent by a web server to be stored on a web browser. The data collected from Cookies is to read and differentiate the preference of the individual user. The next time you visit the same website, Cookies ensure that your device is recognized. By using Cookies, this website can save information about visits and visitors. 

By using our website, you consent to the use of Cookies in accordance with this Cookies Policy. Depending on where you are located, you may have seen a pop-up to this effect on your first visit to our website. You may withdraw your consent or adjust the setting of Cookies at any time by following the instructions below.

1. Use of Cookies
2. Use of third-party Cookies
3. Cookies management and browser setting
4. Updates to the Cookies Policy