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Ticket Awards

CAL / AE Ticket Awards

China Airlines / Mandarin Airlines Ticket Awards

  • You may redeem awards based on the mileage accumulated in your account. When you redeem awards, you are able to transfer the award to yourself or transfer it to a relative or friend (Please refer to Award Transfer).

Award Levels

Award Levels for International Award Tickets

Round-Trip Award Ticket

RouteEconomy Class (X class)Premium Economy Class (Z class)Business/Premium Business Class (O class)
Taiwan-Hong Kong / Okinawa / Ishigaki20,00040,00040,000
Between any two points in Asia (including Guam and Delhi)35,00040,00060,000
Between Australia and New Zealand35,00040,00060,000
Between Asia (excluding Guam) and North America / Europe / Australia / New Zealand110,000120,000160,000


One-Way Award Ticket

RouteEconomy Class (X class)Premium Economy Class (Z class)Business/Premium Business Class (O class)
Taiwan-Hong Kong / Okinawa / Ishigaki10,00020,00020,000
Between any two points in Asia (including Guam and Delhi)17,50020,00030,000
Between Australia and New Zealand17,50020,00030,000
Between Asia (excluding Guam) and North America / Europe / Australia / New Zealand55,00060,00080,000
  • Not applicable for: Routes served with charter flights, and some routes code-shared with partner airlines, e.g., Songshan - Haneda flights code-shared with Japan Airlines and operated by Japan Airlines.
  • Redemption for Premium Economy Class and Premium Business Class Ticket awards are only available for flights providing Premium Economy class and Premium Business class service.
  • The miles levels required is based on applicable routes not by the aircraft.

Award Levels for Domestic Award Tickets

Award TypeBooking ClassAE Domestic Flight
Miles
A round- trip Economy class award ticketX15,000
A one- way Economy class award ticketX7,500
  1. You may redeem awards by using self-owned mileage or awards transferred by your relative or friend.
  2. To protect your benefits, please contact the Mandarin Airlines Customer Service Call Center to make an award ticket reservation first, and then go to the Mandarin Airlines airport counter to issue an award ticket.
  3. For domestic award tickets, the tickets should be separated with international flights, and ticket issuance is only available at Mandarin Airlines airport counters, or Mandarin Airlines downtown ticketing office at Taipei.
  4. Please using the name shown on the passport when making a reservation. Be sure to bring passengers’passport for the check-in at airport.
  5. To refund domestic award tickets, a handling fee of TWD100 will be charged. Please contact Mandarin Airlines Service Call Center.
  6. Award tickets are not permitted to travel during the Chinese New Year.For details about other embargo periods, please see "Ticket information" on Mandarin Airlines website.
Redemption Procedures
Redemption Procedures
Points to Note
Reissue and Refund
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