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Other Special Needs

baby

Infant

Infants aged between 14 days -under 2 years old ( on the boarding date )
  • Infants not occupying a seat：Applicable to infant fare.
  • Infants occupying a seat：A child fare must be purchased for infants occupying a seat (please contact China Airlines branches or travel agency to purchase such tickets).
Newborn infants under 14 days old ( on the boarding date )
  • Not accepted onboard.
Notice
  • Infants must be accompanied by an adult aged 18 or older (on the same flight and in the same cabin).
  • For safety concerns, regardless of whether the infant occupies a seat or requests a bassinet, the infant must be held on the adult’s lap during takeoff and landing.
  • Each adult passenger may travel with up to two infants.
  • If one adult travels with two infants, one of the infant must purchase a child fare ticket and occupy a seat using a Child Restraint System (child safety seat ). Please refer to the Child Restraint System for more instructions about the specifications and the usage.

Baby Bassinets

We provide a limited number of bassinets for infants in-flight (except A321neo Aircraft). Since only the bulkhead seats have more space to place the bassinet, if you require this service, we will prioritize offering you a bulkhead seat.

Eligibility
  • Infants measuring less than 71cm/28 inches and weighing less than 11kg/24.2 pounds.
How to Apply
Notice
  • Due to the limited availability of bulkhead seats and bassinets, it is recommended that you request a bassinet when making your booking.

Children

Children aged between 2 years -under 12 years old ( on the boarding date )
  • Applicable to children fare
  • must be accompanied by an adult aged 18 or older.
Children aged over 12 years
  • Adult fare is required.


Child Restraint System (CRS) / Child Safety Belt (CARES)

If a child safety seat or safety belt is needed, you may bring your own for use on board.

Child Restraint SystemChild Safety Belt
Acceptable Specifications
  • Must be approved by international aviation authorities and comply with relevant national standards, such as FAA, EASA, ECE, or equivalent organizations, and bear a qualified certification label.
  • The CRS qualified for the use at all times on the aircraft must be equipped with internal restraint straps, a solid back and seat, and bear the approved labels.
  • Certification Label Illustrations.
Usage Policy
  • The accompanying adult must occupy a seat adjacent to the child restraint system (CRS).
  • The CRS must be secured to the seat with a seat belt throughout the entire flight.
  • Passenger Weight and Restraint Limitations：
    • weighs less than 9 kg (20 lb)：The CRS should be secured in an aft-facing direction.
    • weighs 9-18 kg (20-40 lb)：The CRS should be secured in a forward-facing direction.
    • more than 18 kg (40 lb)：Not applicable for use a CRS.
  • Designated Seating for CRS
  • The accompanying adult must occupy a seat adjacent to the seat equipped with CARES.
  • Only applicable for children measuring less than 100cm/40 inches and weighing between 10-20 kg/22-44 pounds.
  • Designated Seating for CARES

Unaccompanied Minors

Our company (China Airlines/Mandarin Airlines operated flights) accept unaccompanied travel for children aged 5-11. Please submit your application at least 72 hours before the flight departure (excluding holidays).

Unaccompanied Minors
  • If the accompanying person of a child aged 5-11 is under 18 years old, it is still considered as Unaccompanied Minors.
  • Business class only accepts Unaccompanied Minors aged 8-11.
  • Premium economy and Economy classes accept Unaccompanied Minors aged 5-11.
  • Child applying for Unaccompanied Minors must be issued an adult FLEX (Business class including Standard) fare ticket.
Miners Travel with Adult in Different cabin
  • Children aged 5-11 traveling with an adult aged 18 or older on the same flight but in a different cabin do not need to apply for Unaccompanied Minors service. 
  • However, the age limit of each cabin and adult FLEX fare type (Business class including Standard) shall still be required.
    (Exception: Unaccompanied Minor service is still required if ticket itinerary including to and from Canada/Australia).

Notice

  1. If your itinerary involves flights operated by other airlines, please be sure to check the relevant regulations with each airline.
  2. 2. Some countries/regions have special requirements of the entry and exit documents for Unaccompanied Minors. Please check with the official authorities of the respective countries/regions.

Teenage Passengers

Unaccompanied Teenage Passenger

Unaccompanied teenager passengers aged 12-17 can request airport clearance assistance as needed by submitting an application and paying the fee at least 24 hours before flight departure.

Applicable Flights
China Airlines/Mandarin Airlines operating flights.Not inapplicable to code-shared flights operated by other carriers.

Applicable FaresAdults tickets available for booking.
Service Fee$75 USD for each one-way trip (including same-day immediate transfer to our flights). 
CancellationPlease submit cancellation before departure and a 20% service fee will be deducted from the refund amount.For cancellation after departure, no amount will be refunded.


Notice
1. If passengers transfer to other carriers' flights, we can only escort them to other carriers' transfer counter.
2. Some countries/regions have special requirements for the entry and exit documents for Unaccompanied Teenage Passenger. Please check with the official authorities of the respective countries/regions.

expectant_mother

Pregnant Passengers

 30th - 35th week (Single Pregnancy)
  1. Medical Clearance Form and Medical Certificate in English or Chinese must be signed by a qualified obstetrician and dated within 10 days of departure flight with the following information:
    • Fetal health status
    • Pregnancy stage (in weeks) and the estimated delivery date
    • Single or multiple pregnancy
    • Fitness for air travel
  2. Must contact the China Airlines Reservation Center to obtain medical clearance and confirm booking by submitting the require documents at least 2 working days (excluding weekends and holidays) before your scheduled flight departure.
  3. For return or continuing flight that is within two weeks of the departure date, the approval for fly may be granted with initial application with the departure flight application.
 30th - 31th week (Multiple Pregnancy)
 After 36th week (Single Pregnancy)
 Not accepted onboard
 After 32th week (Multiple Pregnancy)
 Within the 14 days after giving birth

Notes

  • For flight safety and health of the passenger, pregnant passengers need to inform our reservation staff of the expected date of delivery, single or multiple pregnancy and a strong recommendation that all pregnant passengers carry their prenatal medical records with the required information while travelling.
  • Pregnant passengers who violate the regulations or submit false information may potentially cause significant disruption and expense to the airline and other passengers, China Airlines reserves the right to recover its costs (including, but not limited to flight diversion, delay claims, etc.) though legal actions.

Stretcher

  • In order to care for passengers who must remain in a reclined position during the flight, China Airlines may provide charged in-flight stretcher services.
  • Passengers who wish to travel by in-flight stretcher need to obtain approval from our medical department before departure by submitting the Medical Certificate by a qualified attending physician and dated within 10 days of departure flight; additional Medical Summary or medical charts are required if passenger received operation or has been admitted in the hospital within the past 2 weeks; for instance, if the departure date is Mar 29, the "Medical Clearance Form" and "Medical Certificate" issuance date must be dated after Mar 20 (inclusive).
  • Passengers who use stretchers must be accompanied by at least one physically fit adult (medical escorts if deemed necessary by China Airlines) in order to provide care during the flight. The accompanying person must sit next to the stretcher passenger.
  • To comply with Taiwan Regulation of Infectious Disease Control, we will submit all in-bound stretcher passengers’ medical documents together with special immigration/custom clearance application to Taiwan Centre of Disease Control (CDC).
Note:
  1. Stretcher passengers will only be accepted in the Economy Class Cabin.
  2. Please get in touch with our booking departments at least two working days (excluding weekends and holidays) prior to the flight departure date to complete application/booking/ticketing for passengers who need assistance of in-flight stretcher.
Applicable fare:
  1. For a stretcher passenger : The highest one-way RBD Y economy published adult fare shall be applied.
  2. For a stretcher equipment : 9 times the highest one-way RBD Y economy published adult fare shall be applied.

On-board Medical Oxygen

  1. The built-in oxygen supply systems on our aircraft are strictly designed for emergency situations. If a passenger anticipates that they will need oxygen during a normal flight, China Airlines will provide a supply for that individual who will have to complete the following procedures -
    A. Fill in Medical Clearance Form which is signed by a licensed doctor and dated within 10 days; and 
    B. Request must be made and approved at least two working days (excluding weekends and holidays) prior to the flight departure date.
    Besides, we suggest a passenger who needs oxygen must be accompanied by adult passenger if medical treatment is required during the flight.
  2. We provide above mentioned Medical Oxygen Service onboard with the following charges paid by passenger –
    A. There is a US$200 charge per oxygen bottle in each flight segment; and
    B. As additional seat(s) is required for accommodation of oxygen bottle on board, a seat charge will have to be paid by passenger,
    For payment for the charge per oxygen bottle and additional seat charge for accommodation of oxygen bottle, please contact our ticketing office for details.
  3. The above mentioned oxygen service does not include oxygen needs on the ground. Oxygen on the ground including before departure/during transfer and after arrival should be arranged by passenger his/herself.
  4. Due to flight safety concerned, passenger who request oxygen onboard cannot be assigned on seat on emergency exit row.

Portable Electronic Medical Equipment

Passengers who need to bring electronic medical equipment (such as oxygen generators, suction devices, apparatus respirators, etc.) on board because of health conditions must follow precautions listed below (not applicable to the code-shared flights that are not operated by China Airlines):

Prepare for TravelCheck-in
How to ApplyRequired DocumentsPlease complete the check-in procedure as soon as possible on the boarding date and arrive at the boarding gate early so that the airport staff will have enough time to make arrangements for you.
  1. Please notify China Airlines Reservation Center to complete the application at least two working days (excluding weekends and holidays) before the flight departure date.
  2. Passengers must be approved by China Airlines before bringing electronic medical equipment.
  1. Fill out the Medical Clearance Form and Medical certificate signed by a qualified doctor and dated within 10 days of the scheduled departing flight. If the passenger received an operation or has been admitted to the hospital within two weeks, a summary of medical records is required.
  2. The passenger must be accompanied by a medical staff or adult who is capable of operating and fastening the medical equipment that is brought on board.

Carrying electronic medical equipment on board

  1. For the brand and the model of the medical equipment, please refer to the China Airlines On Board Medical Equipment Table (verified through RTCA-Requirement and Technical Concepts for Aviation), and the device must have the manufacturer‘s trademark for the CI staff identification. In addition to the models listed in the table, other POCs that have a label indicating "RTCA/DO-160~ Section 21 Category M Compliant FAA Approved" or "The manufacturer of this POC has determined this device conforms to all applicable FAA acceptance criteria for POC carriage and use on board aircraft." will be accepted to be carried and used on board.
  2. Charging equipment is not permitted on board, spare batteries must be brought on board following China Airline’s regulations. Additionally, they must meet the provisions in the Dangerous Good Regulations of Air Transport.
  3. A non-stretcher passenger's medical equipment must be fixed at the bottom of the front seat and fastened by an extended seat belt. A stretcher passenger's medical equipment must be fixed under the stretcher at the bottom of the seat.

Notes

  1. Passengers with sleep apnea can carry the Continuous Positive Airway Pressure(CPAP) on board without the Medical Clearance Form and should comply with Carry-on baggage and Dangerous Good Regulations of Air Transport.Timing of using the CPAP is the same as Electronic Devices Regulation.
  2. Humidifiers connected to medical devices can be used onboard. Vapor or incense emitted from personal humidifiers or air purifiers is strictly prohibited.

Extra Seat Service

When do you need Extra Seat Service?

  1. When you feel more relief and comfortable if the adjacent seat is vacant.
  2. When you feel you need extended seat belt is more suitable than standard seat belt for you.
All above features can be visibly found through the Extra Seat Service. Please contact us should you need this service.

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