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We Treasure Each Encounter

China Airlines is committed to providing you a safe and comfortable travel experience.
Throughout every stage of your journey, we have implemented enhanced measures to ensure your safety.

【Sky Boutique Duty Free Service】

During the epidemic prevention period, you are welcome to visit e-Shopping website and make your duty-free pre-order before boarding.
For more information, please see below website for details:
https://cishop.cilink.com.tw/en/news

Sky Boutique Pre-Order website:

【Flysafe Information & Service】

We provide immigration information on the “Flysafe Information & Service” page. For more details, please visit: https://news.china-airlines.com/bvct/immigration?country=us&locale=en

【Flight Messaging Service】

Flight Messaging service provides you the latest updated real-time flight information. You can choose to receive the latest information on specified flights sent by short message to your mobile phone.
* Flight Messaging service can be applied since 7 days before the flight departure, till 3 hours before the flight departure time.

Flight Messaging Service: https://calec.china-airlines.com/dot-smsvc/register.aspx?lang=en-US&country=us&locale=en


【Wear face masks】

All passengers must wear a face mask when checking in at the airport and in the cabin (except for food/drink); passengers who cannot wear a mask for special circumstances and hold a diagnosis certificate are exempt.



【Some of China Airlines Lounges are closed temporarily】

The China airlines lounges at some airports are temporarily suspended. For more information, please click here.



【Safe Airport Journey Plan】

• Encourage all passengers to use Online Check-in service.

• Launched Biometric Self boarding Gates at Hong Kong (HKG), New York (JFK), and San Francisco (SFO) airports.

 

 

【Cabin Crew Protective Equipment】

  • Surgical Masks

【PA Announcement】

We will inform the passengers via PA:
  • Wear face masks throughout the flight
  • Recommend avoiding taking off the mask and having meal at the same time with the neighboring passengers

【Inflight Supplies】

To follow the principle of prevention and reduce the infection contacts, we provide disposal and sanitized supplies.
  • Blankets: Individually packed and sanitized blankets are served in short-haul routes and long-haul routes.
  • Pillows: Sanitized or disposal items are served in short-haul routes and long-haul routes.
  • "Dynasty Sky Reading" service offers travelers to download over a hundred publications to their personal electronic devices
  • Head pads: Sanitized or disposal items are served in Business Class、Premium Economy Class and Economy Class.
  • Earphones: Sanitized items are served in Business Class and Premium Economy Class. Disposal items are provided in Economy Class.

【Inflight Meal】

  • Menu might be adjusted according to coronavirus restrictions and government policy.

【Fresh and recycled air quality】

  • During flight, fresh air continuously enters engines that treated with high-temperature/high-pressure and is then circulated to the cabin in a cool, pressurized manner for the comfort of the passengers.
  • Through the negative pressure design of air circulation system and filter it with HEPA filter, the air mixes with new fresh air for recycling into the cabin again. The air exchange rate can reach 15 to 30 times per hour and the cabin can complete air change every 2~3 minutes. Air passing through HEPA filter system is cleansed 99.99% of particles, germs and viruses, making cabin air particularly clean.
  • In lavatories and galleys, air is exhausted directly without being recycled for cabin use to avoid the spread of viruses and ensure air quality.

Aviation Health Safety Related Information

You may check the aviation health safety related information provided by SkyTeam and IATA via below links.