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Members’ Benefit Adjustment After China Southern Airlines’ Leave From SkyTeam

Published: Dec 30, 2019

China Southern Airlines has ceased its membership with SkyTeam, and is still in negotiation with China Eastern Airlines for frequent flyer cooperation. Dynasty Flyer Program members’ benefits will then be adjusted as below when members are on board China Southern Airlines’ flights departing since January 1st, 2020:
 
1. Mileage Accrual
  1. For self-operated flights, mileage accrual is still available.
  2. For code-shared flights, only flights code-shared with China Airlines and Xiamen Airlines, and cross-strait flights code-shared with Mandarin Airlines are available for mileage accrual.
  3. For flights code-shared with other SkyTeam partners and other airlines, mileage accrual is not available.
  4. For China Southern Airlines’ flights code-shared with SkyTeam partners departing in 2019, Dynasty members are still able to claim miles retroactively in 2020, and the requests should still be applied within 6 months of flight departure.
 
2. SkyPriority
Effective from January 1st, 2020, SkyPriority enjoyed by Paragon and Emerald members on board China Southern Airlines’ flights will be renamed as “CZ Priority”. The content of the priority service remains unchanged (click here for detail). Flights applicable for this service will be adjusted as below:
  1. For self-operated flights of China Southern Airlines, service remains unchanged.
  2. For China Southern Airlines’ code-shared flights with China Airlines and Mandarin Airlines, advanced seat selection, priority reservation wait list, airport priority wait list and full-ticket seat guarantee are excluded.
  3. For code-shared flights operated by China Southern Airlines but marketed by other SkyTeam partners or other airlines, all benefits above are not available.
  4. For code-shared international flights operated by other SkyTeam partners, Paragon and Emerald members are still entitled to SkyPriority as current practice.
 
3. Lounge Access
Applicable flights for lounge access will be adjusted as below:
  1. Paragon and Emerald Members:
    • For cross-strait flights operated by China Southern Airlines, only flights marketed by China Southern Airlines, China Airlines and Mandarin Airlines are applicable for lounge access.
    • For international flights operated by China Southern Airlines, only flights marketed by China Southern Airlines and China Airlines are applicable for lounge access.
    • When on board flights mentioned above, Paragon and Emerald members can still invite one passenger, who is on board the same flight, to enjoy lounge service.
    • The Greater China Connection benefit which enables self-operated lounge access when Paragon and Emerald members are on board China domestic flights will be excluded when members are on board code-shared flights between China Southern Airlines and China Eastern Airlines.
  2. Gold Members
    • The Greater China Connection benefit, which enables self-operated lounge access when Gold members are on board cross-strait flights, will be excluded when members are on board code-shared flights between China Southern Airlines and China Eastern Airlines.