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Special Extension for Upgrade Awards and Award Tickets Due to COVID-19 Pandemic

Published: May 25, 2020

The influence of COVID-19 has not yet ceased. We understand your travel plan is disrupted, and some of your awards are not available for use currently. Therefore, we provide a special extension offer for your upgrade awards and award tickets, so you may still enjoy the benefits you have already obtained in the future.

  1. Upgrade Awards
    Unused upgrade awards will be automatically extended to March 31st, 2021. You may log in your account and check the details of your awards after extension is done. Your patience is much appreciated.

  2. Award Tickets
    • Unused award tickets can be extended to March 31st, 2021, and you may also change your flight to other routes of equivalent amount of mileage. Handling surcharge will be collected.
    • If you have already paid the handling surcharge previously for award ticket extension to September 30th, 2020, handling surcharge will be exempted for extension to March 31st, 2021. However, tax difference will still be collected if there is any.
    • Domestic award tickets are not valid for this special extension offer.

Once again, China Airlines appreciate your support, and we hope you take good care of your well-being and safety. We look forward to being at your service again and seeing you on board soon!