About Us

Company Profile

Founded: December 16, 1959
Stock listed: February 26, 1993
Registered capital: NTD 54,209,846,500
Chairman: Mr. Hsieh Su-Chien
EMPLOYEES (As of 31 MAY, 2020)
Total number of employees: 11,033
Employees in Taiwan: 9,258
Employees stationed overseas: 1,775

Corporate Introduction

Chairman / President Hsieh Su-Chien	Responsibilities	Follow the decisions of the board of directors, lead the president and other managers, formulate and promote the major decisions and plans of China Airlines and all subsidiaries & JVs. Follow the decisions and instructions of the board of directors, and preside over the execution and development of the company businesses. Manage the supervision of corporate development office, passenger sales, passenger marketing, cargo sales & marketing, and cargo services & logistic.
	Education	Department of Economics , Soochow University
	Experiences	Chairman, Taiwan Air Cargo Terminal Ltd. (TACT) Vice President of Marketing, China Airlines Director of Taiwan Region and General Manager of Taipei Branch Office, China Airlines General Manager , Australia Branch Office, China Airlines General Manager, Indonesia Branch Office, China Airlines General Manager, Kaohsiung Branch Office, China Airlines
Senior V. P. Chang Young	Responsibilities	Manage the business of various divisions including finance, administration, information management, legal & insurance, and human resources division.
	Education	Department of Law, Fu Jen Catholic University
	Experiences	Chairman, Taiwan Airport Service Co., Ltd. Vice President of Administration, China Airlines Director, Human Resources Division, China Airlines Director, System Operation Control Division, China Airlines General Manager, Guam Branch Office, China Airlines
Senior V. P. Gao Xing-Huang	Responsibilities	Manage the planning, execution and supervision of the flight operations and system operations division. Assist the president to supervise occupational safety & health department.
	Education	Department of Transportation Management, National Cheng Kung University
	Experiences	Director, Deputy Director, Chief Pilot, and Deputy Chief Pilot, Flight Department, China Airlines Check Pilot, Pilot Teacher, and Pilot In Command, China Airlines Aircraft type: A300, A340, B747
Senior V. P. Wang Houng	Responsibilities	Manage the planning, execution and supervision of the maintenance, engineering, and quality assurance division.
	Education	Department of Aeronautical Engineering, Feng Chia University
	Experiences	General Manager, Repair Factory, China Airlines Director, Maintenance Engineering Department, China Airlines Director, Maintenance Product Assurance Department, China Airlines
Senior V. P. Wang Chen-Min	Responsibilities	Manage the business of various divisions including Passenger Sales & Marketing, Cargo Sales & Marketing. Assist the president to supervise the Corporate Development Office.
	Education	Department of Mechanical Engineering, Feng Chia University
	Experiences	Vice President of Passenger Sales & Marketing Division, China Airlines Marketing Director of Taiwan, China Airlines Assistant General Manager of Los Angeles Branch Office, China Airlines General Manager of India Branch offices, China Airlines General Manager of Korea Branch offices, China Airlines General Manager of Mandarin Airlines Taichung Branch Office, Mandarin Airlines

APR 27, 2019

Department	Functions
General Audit Office	Responsible for auditing the internal control system, results of implementation of the annual business plan.
Secretarial Office, Board of Directors	Responsible for holding Board of Directors meetings, collating and sending meeting proceedings and overseeing matters relating to resolutions, coordination channels with general public stockholders, matters relating to juridical person shareholder representatives, director communications and services, and budgeting and controls for the Board and all functional committees.
Corporate Development Office	Responsible for drafting the Company’s medium and long-term strategic operating plan, fleet plan, and annual business plan; seeking flying rights and building relationships between the Company and civil aviation authorities in various countries; establishing brand position and development strategies; planning medium and long-term design and development of passenger cabins and entertainment systems; purchasing, selling, and leasing of aircraft; and supervising the operational performance and management of invested enterprises.
Corporate Safety Office	Drafts Company safety, security, quality assurance, environmental, and emergency response policies and systems; establishes related management systems and carries out educational training; implements related investigations, analysis, and examinations; coordinates with government agencies and civil aviation authorities, manufacturers, and groups to deal with Company safety, security, quality assurance, environmental, and emergency response-related issues.
Corporate Communications Office	Responsible for external Company communications, communication links with the legislature and the media, planning social welfare activities, sponsoring charitable activities, organizing inaugural flights and other holiday or celebratory activities, publishing CAL Park Magazine, supervising and coordinating publication of Dynasty magazine, organizing employee recreational activities, and setting the Company’s brand image and advertising strategy.
Legal & Insurance Div.	Responsible for reviewing all outside agreements and contracts, handling litigation, and management of insurance matters for Company assets, such as the fleet and aeronautical parts, personnel, and passenger and cargo transportation.
Finance Div.	Responsible for planning financing sources, managing use of funds, controlling the budget, auditing accounts receivable and payable items, preparing financial statements, managing tax-related issues, fuel purchasing, and providing accounting and cost analysis information.
Administration Div.	Responsible for procurement of general goods, managing renovation projects and land/real estate, land transport management and vehicle maintenance, handling company licenses, monitoring and safekeeping of Company seals, sending and receipt of prospectuses and official documents, and document management.
Cabin Crew Div.	Responsible for establishing cabin crew operating standards, managing training of cabin crew, planning cabin crew manpower needs, and implementing assignment of cabin crew personnel.
Ground Services Div.	Responsible for establishing ground services operating standards, development of the ground services operating system, planning and implementation of a full range of ground services training, supervising ground services operations at each station, providing ground services at Taiwan Taoyuan and Songshan Airports, and overall management of ground service provider contracts.
In-Flight Service Supply Chain & Marketing Div.	Responsible for the research and development, marketing and planning of various in-flight service supplies and products for sale; planning and supply management of meals and beverages in all flights of the entire route; supervising and controlling the logistics and supply management such as the purchasing, warehousing, preparation and loading of various in-flight service supplies; working on improving the quality of in-flight service products based on customer feedbacks and market trends.
Service Quality Assurance Dept.	Established and implements the Company’s ISO 9001 quality management system and implements service quality education, internal quality auditor training, and measures to encourage better understanding of quality-related issues. Monitors passenger satisfaction surveys and on-time targets, investigates and analyses passenger satisfaction in relation to Company goals, and plans and implements passenger service quality checks.
Passenger Sales & Marketing Div.	Responsible for supervising the passenger transport network planning and route management of the entire route, seat control, business promotion, digital marketing, customer relationship maintenance, membership marketing and inter-airline cooperation, cross-industry collaboration, determination of passenger transport rates and various quotas, performance evaluation, and developing and maintaining revenue management systems and passenger transport business trainings at all levels.
Information Management Div.	Combines information technology with business knowledge to promote computerization within the Company to upgrade operational competitiveness.
Human Resources Div.	Responsible for planning the Company organization and human resources, establishment of a personnel management system, and setting pay standards. Provides recruitment services, supervises personnel management, established the employee training system and oversees future updates, provides employee health management, and manages personnel assignments to affiliated enterprises.
Occupational Safety & Health Dept.	Writes the Company’s Occupational Health and Safety Manual and regulations; drafts, plans, supervises, and promotes health and safety matters and guides implementation in relevant departments in order to prevent occupational hazards and ensure employee health and safety. Received OHSAS 18001 and CNS 15506 occupational health and safety certification following SGS audit to effectively control occupational incident risk and improve occupational health and safety performance.
Cargo Sales, Marketing & Services Div.	Establishes the cargo development strategy, supervises cargo operations on all routes, plans the cargo flight timetable and controls allocation of hold space, sets cargo shipping rates and sales quotas, evaluates operating performance, drafts and oversees cargo services and operating standards, and is responsible for passenger and cargo plane loading control operations, cargo equipment controls and replenishment, Taipei cargo terminal operations, and accounting for the Cargo Sales, Marketing & Services Division and Taiwan Cargo Center.
Flight Operations Div.	Responsible for cabin crew manpower requirement planning, training and management of cabin crew, developing flight operating standards, controlling fuel consumption, planning and implementation of crew and flight assignments, and maintaining airplane flight manuals and flight simulators.
System Operation Control Div.	Manages coordination of all airports in the system, oversees flight status, coordinates and manages adjustment of flights in response to anomalies, guarantees on-time performance rates, provides real-time information to aircraft in flight, ensures flight safety, investigates reasons for major delays to flights, establishes comprehensive aircraft and statistical analysis data; operates and guides crew allocation, plans and manages flight permits; responsible for safety management and liability related to business.
Maintenance Div.	Responsible for implementation of airplane maintenance, client aircraft maintenance services, support and supervision of station maintenance, and development of maintenance capabilities.
Engineering Div.	Responsible for the planning and control of airplane maintenance, materials supply management, controlling maintenance costs, and planning the information system development strategy.
Quality Assurance Div.	Responsible for coordination and communication with other countries’ civil aviation authorities; maintaining the validity of operating standards, repair facility licenses, and aircraft airworthiness certificates; authorization and management of maintenance personnel training and task assignments; formulation and implementation of the quality audit system. Established and implements the aircraft quality management and on-site inspection systems, implements introduction of new aircraft and sale or return of aircraft as stipulated in the fleet plan, and assists in aircraft incident investigations.
Technical Training Center	Develops type training and license conversion training that comply with CAA 05-02A requirements. Compose training plan and execute training in accordance with EMO (Engineering & Maintenance Organization) demands and customer requests.
Branch offices	Responsible for each branch’s development and promotion of passenger and freight-related operations.

Overview of Global Destinations

(160 destinations in 29 countries/districts, as of 31 MAY, 2020)

Global Destinations
Europe (17)	Madrid@, Amsterdam, Frankfurt, Rome, London, Luxembourg, Manchester@, Prague@, Vienna, Dubai (DWC)*, Paris@, Barcelona@, Milan@, Florence@, Palermo@, Catania@, Venice@
Asia (85)	Tokyo Narita, Tokyo Haneda, Fukuoka, Nagoya, Hiroshima, Okinawa, Hong Kong, Bangkok, Jakarta, Denpasar, Surabaya, Hanoi, Ho Chi Minh City, Kuala Lumpur, Penang, Singapore, Phnom Penh, Delhi, Manila, Kalibo☆, Yangon, Ko Samui@, Phuket@, Chiang Mai@, Chiang Rai@, Krabi@, Yogyakarta@, Semarang@, Bandar Lampung@, Pontianak@, Medan@, Seoul Incheon, Seoul Gimpo, Busan, Osaka, Sapporo, Miyazaki, Beijing, Shanghai Pudong, Shanghai Hongqiao, Guangzhou, Nanjing☆, Hangzhou☆, Shenzhen, Chengdu, Xian, Zhengzhou☆, Xiamen☆, Ningbo☆, Shenyang☆, Changsha☆, Qingdao, Wuhan, Wuxi, Sanya, Yancheng@, Haikou, Chongqing, Nanchang, Dalian@, Wenzhou☆, Kagoshima, Shizuoka, Toyama, Takamatsu, Ishigaki, Weihai, Fuzhou☆, Xuzhou, Changchun@, Kumamoto, Hefei@, Makassar@, Johor Bahru@, Kota Kinabalu@, Trat@, Lijiang@, Bandar Seri Begawan@, Iwate Hanamaki@, Niigata@, Amami@, Tokunoshima@, Mumbai
Americas (47)	Anchorage, Honolulu, Los Angeles, Ontario, New York, San Francisco, Vancouver, Chicago@, Dallas@, Miami@, Seattle@, Houston, Atlanta, Guatemala City@, Las Vegas@, San Diego@, Phoenix@, Sacramento@, Hilo@, Kona@, Lihue@, Kahului@, San Jose@, Boston@, Newark@, Washington@, Toronto@, Calgary@, Edmonton@, Orlando@, Austin@, San Antonio@, Nashville@, Spokane@, Denver@, Montreal@, Ottawa@, Portland@, Prince George@, Terrace@, Victoria@, Boise@, Tuscon@, Cleveland@, Pittsburgh@, Richmond@, Columbus
Oceania (6)	Sydney, Brisbane, Melbourne, Auckland, Guam, Palau
Taiwan (5)	Taipei Songshan, Taipei Taoyuan, Taichung☆, Tainan, Kaohsiung

Note:

*: cargo service only;@: code-shared services;☆: Mandarin Airlines flight number

In-Service Fleet

88 aircraft, including 70 Passenger Jets/ 18 Freighters (As of 31 MAY, 2020)

In-Service Fleet
Aircraft Type	Number of Aircraft
A350-900	14
A330-300	23
777-300ER	10
747-400	4
737-800	19
747-400F	18
Average years of aircraft: 10.1 years

Subsidiaries & JVs

(As of 31 MAY, 2020)

Subsidiaries & JVs
	Full name	Direct or indirect shareholding ratio
1.	CAL-Dynasty International, Inc.	100.00%
1.a	Dynasty Properties Co., Ltd.	100.00%
1.b	Dynasty Hotel of Hawaii, Inc.	100.00%
2.	CAL-Asia Investment Inc.	100.00%
3.	Dynasty Aerotech International Corp.	100.00%
4.	Yestrip Co., Ltd.	100.00%
5.	Cal Park Co., Ltd	100.00%
6.	Cal Hotel Co., Ltd.	100.00%
7.	Taiwan Aircraft Maintenance and Engineering Co., Ltd.	100.00%
8.	Mandarin Airlines Co., Ltd.	93.99%
9.	Sabre Travel Network Taiwan Ltd.	93.93%
10.	Tigerair Taiwan Co., Ltd.	69.45%
11.	China Pacific Laundry Services Ltd.	55.00%
12.	Taiwan Air Cargo Terminal Ltd.	54.00%
13.	Kaohsiung Airport Catering Services Ltd.	53.67%
13.a	Delica International Co., Ltd.	51.00%
14.	China Pacific Catering Services Ltd.	51.00%
15.	Taoyuan International Airport Services Co., Ltd.	49.00%
16.	Taiwan Airport Services Co. Ltd.	47.35%
16.a	Taiwan Airport Services (Samoa) Co. Ltd.	100.00%
17	Global Sky Express Ltd.	25.00%
18.	NORDAM Asia Ltd.	49.00%

※Except that China Pacific Laundry Services Ltd., Delica International Co., Ltd., China Pacific Catering Services Ltd. and NORDAM Asia Ltd are jointly controlled entities, China Airlines and its subsidiaries hold the companies directly or indirectly represent more than one half of the total number of voting shares or have a control over the management of personnel, financial or business operation of the above companies.

Major Shareholders

April 27, 2019

Name	Current Shareholding		Spouse’s/minor’s Shareholding		Shareholding by Nominee Arrangement		Name and Relationship Between the Company’s Top Ten Shareholders, or Spouses or Relatives Within Two Degrees		Remarks
Name	Shares	%	Shares	%	Shares	%	Name	Relationship	Remarks
China Aviation Development Foundation (Representative：Wang, Kwo-Tsai)	1,867,341,935	34.45%	0	0%	0	0%	None	None	None
National Development Fund, Executive Yuan (Representative：Dr. Chen, Mei-Ling)	519,750,519	9.59%	0	0%	0	0%	None	None	None
Chunghwa Telecom Co., Ltd. (Representative: Sheih, Chi-Mau)	263,622,116	4.86%	0	0%	0	0%	None	None	None
New Labor Pension Fund	102,841,000	1.90%	NA	NA	0	0%	None	None	None
China Airlines Ltd. Employee Stock Ownership Trust Plan	58,077,060	1.07%	NA	NA	0	0%	None	None	None
JPMorgan Chase Bank N.A. Taipei Branch in custody for Norges Bank	47,132,821	0.87%	NA	NA	0	0%	None	None	None
CitiBank (Taiwan) in custody for investor account of Dimensional Emerging Markets Value Fund	43,583,353	0.80%	NA	NA	0	0%	None	None	None
JPMorgan Chase Bank N.A. Taipei Branch in custody for Vanguard Emerging Markets Stock Index Fund, a series of Vanguard International Equity Index Funds	43,007,050	0.79%	NA	NA	0	0%	None	None	None
JPMorgan in custody for Dimensional Emerging Markets Value Fund	41,627,932	0.77%	NA	NA	0	0%	None	None	None
Sea Investment Co., Ltd. (Representative: Wang, Yun-E)	41,464,000	0.76%	0	0%	0	0%	None	None	None

Oceania

Europe

America

Asia

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