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1.
|
| Q. |
What information should
I prepare when I make a reservation? |
|
| A. |
Please provide
(1)your travel date, destination, booking class
(2)your English name (same as in your passport)
(3)your contact phone numbers (home, office or mobile)
(4)ticket number, if you have a ticket in hand. .
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2. |
| Q. |
Do I need to reconfirm
my onward or return flight upon arrival? |
|
| A. |
Reconfirmation is not
required if your schedule remains unchanged and your
local contact has been provided.
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3. |
| Q. |
Through what channels
can I make a reservation or change itinerary? |
|
| A. |
You may contact our
reservation
office through telephone, fax or ask your
travel agent to do it. Any reservation change should
be made through the original booking channel. Besides,
our company also provides an online
reservation service at web site for our Dynasty Flyer members.
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4. |
| Q. |
May I book your flights
through Internet? |
|
| A. |
China
Airlines On-Line Booking system provides you the
following: making an online booking yourself, ticketing
within twenty-four hours after you have made the
online booking, inquiring about and canceling your
booking, and entering your ticket number for an on-line
booking.
You are welcome to book your flights online whether
you have purchased your tickets or not. To make a
reservation online, please go to "On-Line Booking" and
then click on “Booking".
The booking function for no ticket purchased is currently
applicable to departure fom 11 cities as follows:
Amsterdam?Delhi?Hong Kong?Honolulu?Kaohsiung?Los
Angeles?New York?San Francisco? Singapore?Taipei
and Vancouver. We are going to include more cities
in the list in 2004.
The booking function for ticket purchased is applicable
on all China Airlines international routes.
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5. |
| Q. |
If I don't have a
local contact, what should I do? |
|
| A. |
We recommend
you to contact our
reservation office for updated
flight information prior to your flight departure.
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6. |
| Q. |
What is a record locator? |
|
| A. |
The record
locator number can save your time when working with
China Airlines to find your record in our system.
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7. |
| Q. |
If I decide not to
travel or to change my itenery, do I need to cancel
my reservation? |
|
| A. |
We welcome
you to call
us to cancel any reservation you do not
plan to use. Thus we can keep our flights open for
those passengers who need to travel.
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8. |
| Q. |
I am holding a China
Airlines ticket. What should I pay special attention
when making a reservation? |
|
| A. |
Please
make sure that your reservation is in accordance with
your ticket's validity, restrictions and booking class
to avoid paying additional fees at the airport.
|
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9. |
| Q. |
.When should I purchase
my ticket after making a reservation? |
|
| A. |
Please
issue your ticket before the ticketing time limits
as advised by the reservation agent.
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10. |
| Q. |
.I am making a travel
plan for next year. When can I book my seat? |
|
| A. |
All of
our schedule flights are available for booking 340
days prior to flight departure
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11. |
| Q. |
.What are the office
hours and telephone numbers for China-Airlines reservation
offices? |
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