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Reservation
General Questions
Special Request
General Questions
1.
Q. What information should I prepare when I make a reservation?
A. Please provide
(1)your travel date, destination, booking class
(2)your English name (same as in your passport)
(3)your contact phone numbers (home, office or mobile)
(4)ticket number, if you have a ticket in hand. .
2.
Q. Do I need to reconfirm my onward or return flight upon arrival?
A. Reconfirmation is not required if your schedule remains unchanged and your local contact has been provided.
3.
Q. Through what channels can I make a reservation or change itinerary?
A. You may contact our reservation office through telephone, fax or ask your travel agent to do it. Any reservation change should be made through the original booking channel. Besides, our company also provides an online reservation serviceat web site for our Dynasty Flyer members.
4.
Q. If I don't have a local contact, what should I do?
A. We recommend you to contact our reservation office for updated flight information prior to your flight departure.
5.
Q. What is a record locator?
A. The record locator number can save your time when working with China Airlines to find your record in our system.
6.
Q. If I decide not to travel or to change my itenery, do I need to cancel my reservation?
A. We welcome you to call us to cancel any reservation you do not plan to use. Thus we can keep our flights open for those passengers who need to travel.
7.
Q. I am holding a China Airlines ticket. What should I pay special attention when making a reservation?
A. Please make sure that your reservation is in accordance with your ticket's validity, restrictions and booking class to avoid paying additional fees at the airport.
8.
Q. .When should I purchase my ticket after making a reservation?
A. Please issue your ticket before the ticketing time limits as advised by the reservation agent.
9.
Q. .I am making a travel plan for next year. When can I book my seat?
A. All of our schedule flights are available for booking 340 days prior to flight departure
10.
Q. .What are the office address and telephone numbers for China-Airlines reservation offices?
A. Click here to see the reference
Special Request
1.
Q. .Are there any restrictions on pregnant women traveling by air?
A. We accept passengers with pregnancies up to 32 weeks. As for pregnancies over 32 to 36 weeks, a medical certificate and a release form are required at airport check-in counter. For more detail, please contact our reservation office
2.
Q. Do you offer unaccompanied minor service?
A. A We accept unaccompanied (UM) under the following conditions:
Age Group Acceptability
Under 3 Months Not acceptable
Over 3 Months but Under 2 years Each UM requires an attendant. Reservations must be 7 days in advance.
Over 2 Years but Under 5 Years Attendant is required. Reservations must be 7 days in advance.
Over 5 Years but Under 12Years Reservation should be made 72 hours in advance.
The parent or legal guardian must complete a "Consent & Release for Carriage of Minors" when issuing ticket at our ticketing office. For more detail, please contact our reservation staff.
3.
Q. Do you offer wheelchair service?
A. Yes, we offer wheelchair services. For detail , please contact our reservation office for pre-arrangement..
4.
Q. Do you have in flight special meal service?
A. Yes, we offer special meal service to certain passengers for religious or medical reasons. For detail, please check with our reservation staff.
5.
Q. Can you make reservation for other airlines flights for me?
A. Yes, we can book other airlines space for you when making China Airlines' flight reservation.