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Frequent Flyer Partnership Program Between China Airlines and Hainan Airlines
| China Airlines (CI) align the FFP partnership with Hainan Airlines (HU). DFP members may earn and redeem mileage on contracted flights.
*Effective from December 10, 2009, China Airlines and Hainan Airlines will extend Frequent Flyer Program to Hong Kong Airlines (HX) and Hong Kong Express Airways (UO). Please click here for more information.
| Mileage Accumulation
| DFP member may accumulate the flown mileage of Hainan Airlines flights to their CI’s accounts when flying with a qualifying fare on a regularly scheduled flight or additional flight operated by Hainan Airlines (charter flights and co-shared flights are excluded). DFP members may accumulate the flown mileage on their CI's accounts.
To ensure the HU mileage is accumulated correctly, DFP members should advise their membership numbers to both CI and HU personnel when making reservation, ticketing, and checking in at airport counters. The mileage will be credited to member's account within 4-6 weeks. |
Mileage Accrual Percentage on HU's Flights
| | * Before August 9, 2009 (travel date) | | Class of service | Booking class | Mileage accrual percentage | | First Class | F, R | 200% | | Business class | C, D, I, J | 150% | | Economy class | Y
B, H, K, L, M
N, Q, T, X, W, U, V, E | 125%
100%
50% | | Other Class | E, A, S, O, T, N, I, J, Z, P, G | 0% | Remark:
a. I and J class will earn 150% of the actual miles flown on the international flights,
but it is ineligible on domestic flights.
b. R-class will earn 200% of the actual miles flown on the international flights,
but it is ineligible on domestic flights.
c. E class is ineligible on international flights, but it will earn 50% of the actual miles
flown on the domestic flights.
d. N and T class will earn 50% of the actual miles flown on the international flights,
but it is ineligible on domestic flights.
e. For the segment with TPM (Ticketed Point Mileage) less than 500 kilometers (311 miles),
flight mileage calculation will be based on 500 kilometers (311 miles). |
| * Effective from August 10, 2009, flight mileage calculation credits on HU's flights was
adjusted as follows: | | Class of service | Booking class | Mileage accrual percentage | | First Class | F, P | 200% | | Special First Class | P | 125% | | Business class | C, D, I, J | 150% | | Special Business class | D, R (Remark d.) | 125% | | Economy class | Y
B, H, K, L, M
N, Q, T, X, W, U, V, E | 125%
100%
50% | | Other Class | E, A, S, O, T, N, I, J, Z, R, G | 0% | Remark:
a. P class will earn 200% of the actual miles flown on the international flights,
but it is 125% on domestic flights.
b. D class will earn 150% of the actual miles flown on the international flights,
but it is 125% on domestic flights.
c. I/J class will earn 150% of the actual miles flown on the international flights,
but inapplicable on domestic flights.
d. Effective from August 10, 2009, the percentage of mileage accumulation for R booking
class was changed to 150% for international flights. Effective from October 12, 2009, the
percentage of mileage accumulation for R booking class was changed to 125% for
international flights. But R booking class is not applicable on domestic flights.
e. N and T class will earn 50% of the actual miles flown on the international flights,
but inapplicable on domestic flights.
f. E class is inapplicable on international flights, but it will earn 50% of the actual miles
flown on the domestic flights.
g. For the segment with TPM (Ticketed Point Mileage) less than 500 kilometers (311 miles),
flight mileage calculation will be based on 500 kilometers (311 miles). |
| * | The flown mileage on HU flights can be combined with other DFP miles in a member's account for award redemption, but it can not be counted toward qualification for Gold, Emerald or Paragon membership. | * | The flown mileage of a flight can only be credited to either CI or HU frequent flyer program. Once flown mileage has been credited, members may not request to transfer it to any other partners. | | | | | Mileage Correction | If members have any questions regarding the mileage with HU flights, please provide us the boarding passes and photocopies of tickets as well as membership card number within 6 months of flight's departure. China Airlines will amend the mileage within 6 weeks after verification with HU. Please keep all receipts until your missing mileage has been credited to your DFP accounts.
| Award Levels | | * | Award Booking Classes: Business Class & First Class: A, Economic Class: S. | | * | Hainan Airlines regional and international flights offer Business Class & Economy Class and international flights offer First Class & Economy Class. | The award routes and mileage required are as follows: | Area A: Hainan Airlines domestic flights (within Mainland China)
Area B: Hainan Airlines regional flights (from Mainland China to Macao & Taiwan)
Area C: Hainan Airline international flights (excluding international Charter and code share flight) Award type | Booking | Within A | Between A and B | Between A and C | | class | Mileage required | Award code | Mileage required | Award code | Mileage required | Award code | Economy R/T ticket | S | 40,000 | HU1Y | 40,000 | HU2Y | 110,000 | HU3Y | Business R/T ticket | A | -- | -- | 55,000 | HU2C | 140,000 | HU3C | First R/T ticke | A | 90,000 | HU1F | -- | -- | -- | -- | Economy O/W ticket | S | 25,000 | HU4Y | 25,000 | HU5Y | 70,000 | HU6Y | Business O/W ticket | A | -- | -- | 35,000 | HU5C | 80,000 | HU6C | First O/W ticke | A | 55,000 | HU4F | -- | -- | -- | -- |
| Redemption Procedure | | 1. | According to specified mileage required, DFP members are entitled to round trip free ticket awards for traveling on self-operated, scheduled Hainan Airlines flights of some specific regions under the designated code "HU" DFP members should make sure they have sufficient mileage for redeeming HU free tickets. | | 2. | When requesting free ticket awards, DFP members must confirm their reservations in advance by calling CI reservation center and inform that they are requesting HU free award travel. Failure to do so will result in cancellation of the reservation and denial of ticket issuance for their awards. | | 3. | Members may proceed to CI downtown ticketing office for award ticket issuing before HU's ticket time limit. Airport counters do not issue award tickets. |
Points to Note
| | 1. | Ticket holders are responsible for all applicable taxes and any other fee to free award tickets. | | 2. | Award travels are subject to special limitations on seating availability on applicable flights operated by Hainan Airlines. | | 3. | Each award ticket is valid for one year from the date of issuance. The full journey must be completed within the validity period. | | 4. | Each award ticket may have one open-jaw.
*An open jaw is when you travel to one city and return from another, or vice versa. | | 5. | Each award ticket may have one en-route stopover. | | 6. | The endorsement of the free award tickets of HU flight to any other carriers requested by DFP members will not be permitted. The passenger name on the free award ticket may not be changed once the award ticket is issued. | | 7. | After the issuance of a free award ticket, the flight may be changed for a different date. The new flight should be subject to Hainan Airlines seat limitations and the original expiry date of the award ticket.
*Reissue for the award ticket: a handling fee of NT1,500 ( or the equivalent of USD50 in local currencies) will be charged for reissuing each free award ticket.
*Refund for the award ticket: a handling charge of 4% mileage of the award will be deducted from account of the member. | | 8. | The ticket award are not eligible for the special passenger application, such as unaccompanied minor, wounded and sick passengers, blind and deaf passengers, pregnant woman (pregnancy over 8 months), wheelchair and stretcher passengers, prisoner, etc. | | 9. | Free award ticket can not be used for travel during Blackout Dates period.
* HU Blackout Dates period: 28sep-08Oct & one day before the Chinese Lunar New Year to the eighth of the Chinese Lunar New Year. | 10. | HU reserves the right to deny for boarding those who fail to comply with HU Plus rules on award travel. |
*China Airlines reserves the right to revise or terminate the FFP partnership. |
| | Updated:2009/12 | | |
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