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- To ensure that your flight mileage is credited accurately and timely, please give our service personnel both your membership card number and your name (as it appears on your card), when you are making a reservation yourself or through a travel agent. When checking in at the airport, presenting your membership card will ensure that your mileage is automatically credited to your account.
- Please retain your ticket copy and boarding pass for six months so that in case you have any questions about your earned mileage, we can help you resolve it efficiently.
- Flight mileage is not credited for tickets sold at discounts of 50% or more, nor is it credited for free, infant, group, specified booking class, labor, barter, charter, excess baggage, promotional or airline and travel industry discount tickets.
- Only flight mileage on scheduled flights on China Airlines and Mandarin Airlines can be counted toward Gold, Emerald or Paragon membership qualifications. Partnership mileage can be combined with other DFP miles in a member's account for award redemption, but cannot be counted toward DFP membership upgrade.
- When the ticket class and boarding class are different, the flight mileage is calculated based on the lower of the two.
- Flight mileage refers to mileage earned through taking applicable China Airlines and Mandarin Airlines (AE) flights.
- Mileage must be redeemed within six calendar years and used in accordance with this program's guidelines. Further, a membership will become terminated if no mileage is earned within 3 consecutive years. Mileage under that card number will be canceled subsequently.
- Flight mileage can only be accumulated one time per flight, regardless of the number of seats purchased.
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- Flight mileage will be credited according to the percentage of Actual Mileage.
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- Actual mileage refers to the distance between departure and destination of a flight. (IATA regulated Ticketed-Point-Mileage, known as TPM)
- Mileage earned by one member may not be combined with another member's.
- If, due to natural causes or other causes beyond our control, a China Airlines or Mandarin Airlines flight is cancelled or delayed and members are transferred to other airlines, the flight mileage will not be credited.
- For any promotional tickets, the promotion's regulations will prevail.
- (Note1) Effective from March 29, 2009, the percentage of mileage accumulation for "R" booking class will be 80%.
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